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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,311-1,320 of 3,753 reviews
May 25, 2023
Reviewer name: The Cable Guy
1 out of 5 stars
1 out of 5 stars review

Former Samsung lover

I've always been a huge fan of Samsung until I purchased this tv. It is very glitchy and freezes often. I have had to unplug it several times just to get to work again. Seems quality is not as important as it use to be. May be the last Samsung I ever buy.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 19, 2021
Reviewer name: molly140
5 out of 5 stars
5 out of 5 stars review

Very impressed

[This review was collected as part of a promotion.] I'm really impressed with this television! Firstly, the 65 inch is the perfect size for over our fireplace. I like how sleek the remote is, so it looks nice. I also appreciate the picture quality when playing video games - I can pick out details well. I am most impressed by the sound on this TV. I don't own any sort of sound system, but just from this TV it still feels like the sound is thrown around the room. My only bummer to this TV is that I think the main screen can be a little hard to navigate, but I'm also not sure that I can't customize it to fit my needs a little better. Overall, I'm still learning, but would 100% buy this again!

Review from The Insiders
Helpful?603WXSAQV1T013869809408
Sep 24, 2021
Reviewer name: Melody
4 out of 5 stars
4 out of 5 stars review

This product has really good features.

[This review was collected as part of a promotion.] Our new Samsung 75 inch TV is amazing. We love everything about it except for one thing. That is the sound. You have to keep adjusting the sound per show to get the best sound out of this TV and the sound bar which is also a Samsung 650a. I bought both pieces together the TV I prefer I wish the speaker sound was a little bit better. I've even tried it with the setting up of the arc link and adjusting all the settings I just get tired of having to just set the settings every time I change the show.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Reviewer name: Annie239
5 out of 5 stars
5 out of 5 stars review

This product is superior

[This review was collected as part of a promotion.] Our family loves Samsung products that is why we choose this T.V. We use our Samsung 75" Crystal T.V. for our family entertainment, gaming and streaming needs. Our 75" Samsung Crystal T.V. easily connects to our Samsung Galaxy S 21 ultra cell phones for easy streaming of movies, games and internet. Our 75" Samsung Crystal T.V. has replaced our 65" Vizio T.V. Our 75" Samsung Crystal T.V. has a much more clearer picture than our previous T.V.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 12, 2021
Reviewer name: Gamerg
5 out of 5 stars
5 out of 5 stars review

10/10 TV

[This review was collected as part of a promotion.] Love this TV I upgrades from the 6 series 43" to the 50" series 8 and it is such a great improvement in quality and streaming. Would definitely recommend getting one if you are interested in getting a new TV

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 18, 2021
Reviewer name: Joy1149
4 out of 5 stars
4 out of 5 stars review

This is a terrific 50” Smart HD TV

[This review was collected as part of a promotion.] This is my first Samsung TV, and I am thrilled! The picture is crisp and the colors are bright and natural! As a first time owner of a smart TV I did need help setting it up and it is taking me some time to get use to the remote. I love all the convenient applications, including Netflix, Xfinity, Samsung tv plus, Hulu, Peacock, You Tube, etc! My only complaint is that the TV can be little too bright and or too dim! Fortunately I have only found this true with some programming. I would buy this TV again and I admit it is great for binge watching your favorite shows!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: 1eyedcatlady
5 out of 5 stars
5 out of 5 stars review

Best TV I have owned so far

[This review was collected as part of a promotion.] This TV is great for streaming. Any guests that watch it say it messes with their eyes it's so clear. I love watching old shows and it brings a new life to them and makes them more enjoyable to watch.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 25, 2022
Reviewer name: Fishyoo
5 out of 5 stars
5 out of 5 stars review

This Samsung product high-quality picture

[This review was collected as part of a promotion.] Samsung TV is high-quality picture and easily connected with internet. The quality of pictures and sound is the best for watching movies, sports, and playing games. The other advantage it's easy connection to another device.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jan 15, 2022
Reviewer name: DCTV
2 out of 5 stars
2 out of 5 stars review

Continous tapping noise

the tv makes a continuous tapping sound like a clock ticking. it varies in frequency from slow to fast and then back. i changed power cords, surge protectors, different outlets on different circuits and even changed rooms. i maded sure that anything else that might cause elextrical interference was either unplugged or not running (refrigerator, boiler). i unplugged all other cables from other devices that were plugged in. i left the tv unplugged all night. i made sure that tv was level front to back and side to side. nothing eliminated the continuous tapping noise. chatted with samsung serivce and they didn't have a solution. very narrow viewing angle but ok for the room that it is being used in. easy to set up.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi DCTV, Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your review. The feedback you have provided regarding a noise from your TV when powered off is important to us and will be shared with our product teams. Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. This does not indicate a product malfunction. The TV is safe to use. With this in mind, here are a few quick tips on how to reduce the expansion that can cause these noises. 1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand even more than normal. For recommended ventilation requirements, please see your user manual. 2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV. 3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 12, 2021
Reviewer name: Debstep
5 out of 5 stars
5 out of 5 stars review

Outstanding TV

[This review was collected as part of a promotion.] For a pretty small TV (43 inches) it is fantastic. Beautiful, clear picture. Connects seamlessly to my TV provider without a box. Nice Smart TV features. I wish the remote was a more 'normal' one; am having difficulty adapting.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Debstep, Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in the learning the various features, functions, and settings of the remote, you can download the Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs. Additionally, you can find other guides and manuals to further assist you with your TV’s features. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions