We purchased the Roku 4K Stick in December 2023. The product seemed to work at first and then we had problems with it being recognized by the new Samsung Frame TV. I would sometimes have to power cycle the stick. After two months, the Roku Remote right arrow key stopped working. I did a chat with Roku and they said they would send me a replacement. A month and half later, I have received the replacement. I contacted them again and they have no record of me asking for a replacement remote. Once I was in chat with Aliya, she was able to assist with a full replacement of the Roku 4K Stick. I have not receive any emails or the product yet, but my fingers are crossed. I just hope it fixes my issue with the power problem I was experiencing. Strange that I would have a problem with the stick and the remote. We have two other Roku devices that have been working for years, but just needed a third one. Roku and those devices would be rated a 5.

If you’re looking for a streaming device; the Roku streaming stick 4k is just what you want. Roku streaming stick 4k is small and easy to install. Given it’s small footprint you can take it with you anywhere. It is fast and snappy with no lag. I’ve had Roku devices for years and I recommend them.

The new sticks were to replace the original streaming stick, I purchased 3. The ones that replaced the stick on an older Samsung tv did not control the sound, had to go back to the original. The other two replaced one on a Panasonic and the other replaced one on a Sony tv. There were no installation problems.

I'm happy with Roku and find it superior to my previous stick. The one thing I miss is any volume control on the remote. That means I must juggle three remotes--the third to get to streaming input if I've been watching cable news--or at least two: Roku and the remote with a volume control for the TV.

I bought two of these since we were cutting cable for total streaming. I wanted something up to date and powerful enough to deal with the wifi. These seem to work great and hide behind the TV sets nicely. They do also plug into an electrical outlet so remember to have a receptive nearby.

I’ve now bought 4 Roku sticks for my home and one as a gift. I still use Roku even though I have smart TVs. I love the wallpapers, themes, and screensavers-smart TVs don’t have those! Good app options and I rarely have problems. Roku is the only streaming stick I’ll ever buy again.

I've always been a huge supporter of roku, loved them but multiples of them, recommended them to anyone who listened. However recently there have been a bunch of really buggy issues and reached out to customer support and Roku hands down has literally the worst support of any company ever, and that says a whole lot cuz there is a lot of bad support out there. I don't know if their support is just robots or just really bad at their job but I only get the same person responding and the person just repeats themselves over and over and is not helpful and it makes me not want to use Roku ever again. All of the ways Roku has you go about getting help are terrible and then the responses when you finally get one is beyond terrible. Unfortunately I just purchased three of them and I went to return them all because the support is so terrible. The actual issue I was writing about is pretty small but the horrendous support makes me lose all faith in Roku. It has been going downhill for a couple years but very slowly and I've been such a die-hard fan that I've been ignoring it but after support that is so horrible, I would say it was by a child but support from a four-year-old child would be much better I don't even understand I guess it must be a robot, don't make the same mistake I did do not buy Roku go with any other company.

I brought it a year stick and ultra. Ultra one work best and the stick only good for a year then become frozen all the time! Have to buy another one but won’t buy a stick. Love Roku! Stick are bad idea they do get hot and ultra work best and will check out new 4k plus hope work better!

I have used ROKU and Firestick and Google TV. I prefer the ROKU to any of the others. It is very easy to customize your menu screens and the remote is excellent. The ROKU Channel offer great entertainment value and great assortment of programming. All for free. The new remotes have a rechargeable battery with a USB-C port. The battery life is excellent.

I was wondering what the speed and strength of the signal would be when buying. This is comparing to a recent Roku TV purchase. I believe this 4K stick is showing a faster connection than the TV. The stability has also been excellent at this point. I hooked it up to a 10 year plus Silvania and setting the remote was easy.