Customer reviews for Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology

Jul 4, 2024

Mary L

5 out of 5 stars review

Verified Purchase

Highly recommend

Straight forward assembly. Great value. I assembled and used this mower immediately when it arrived. And have used it 2x weekly since. I do not always use the self propel lever, I find it is sometimes too fast for some areas of my yard around my flower beds.

Helpful?

reply from Yard Force

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed the aspects of our product. If you have any questions or need service in the future please reach out to our customer service team.We appreciate your feedback. Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)Email: support@MerotecUSA.com-Yard Force

Jun 20, 2022

Chris Occhialini

4 out of 5 stars review

Verified Purchase

Self propelled mower difficult feature

There are two levers you have to hold down constantly (Pne to start it and keep the motor running --- the other to engage the self propel. You have to disengage the self propel lever to turn the mower 180 degrees to mow the next pass. Not great for older or younger mowers.

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Jul 14, 2025

BlueG

1 out of 5 stars review

Self propel stopped working & no warranty support

Self propel mechanism stopped working within the warranty period. I raised a ticket with YardForce customer support and they asked me to contact ACE hardware who apparently will not service YardForce. I contacted the customer support again and no reponse from them even after few follow-ups. They just closed my ticket.

Helpful?

reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry that your mower stopped working and that you had a poor experience with our customer service. Please give us the opportunity to fix this issue for you. Contact the our customer service team once more and give them code 0714202521SP. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Jun 7, 2022

nh

3 out of 5 stars review

Verified Purchase

the new lawn

i purchased yard force lawn mower recently 1/ delivery was delayed 3 times although the item was available at the nearby Sams 2/gathering the parts was easy but instructions should have been better 3/starting the lawn mower was easy from the first time:excellent 4/side discharge chute easy to snap on but it kept falling out :defective design it should have a "rod" attachement like older models not a snap 5/it runs fine but struggles with the mulch cover on :it could use a more powerful engine 6/i have used it twice ,it ran well so far 7/it comes with a manual but but the hotline 800 number is a non functioning number 8/for me i wish it had a front wheel drive for easier handling

Helpful?

reply from Supplier Response

Thanks for taking time to post your comments, we're sorry we did not earn a 5-star rating. (1) Yard Force and Sam's Club cannot have any control over the FedEx delivery process, to mark down the rating because of a delay beyond our control has no affect on the product itself. (2) Stating the instructions "could have been better" is not clear, these are written by our technical documents staff and are very specific to the simple assembly process that does not require any tools (3) Great! The EXi625 is an excellent engine (4) The side discharge chute is designed to attach and remove easily without tools. To use a "rod" as you suggest would be a permanent installation and not convenient for those that alternate between mulching/bagging and side discharge (5) The EXi625 engine is certified to operate this self-propelled model with reserve power (6) Great! We're glad it ran well, but this seems a contradiction to your point #5 (7) The Yard Force Toll Free Hotline printed in the manual is 866-902-8690 and staffed M-F. If you dialed this number with "800" it is the incorrect number (8) This model is clearly stated as Rear Wheeled Drive - if you prefer a front wheel drive model we do not understand why you purchased a rear wheel drive model.

Apr 30, 2025

Grampa

2 out of 5 stars review

Verified Purchase

Buy if you don’t mind getting dirty!

Grass catcher bag doesn’t seal well at top edge, grass blows up and onto operator. Doesn’t provide good cut, very small cutting edge on blade. Cutting speed is not adjustable, I’m older and use a push mower for a small 30’ x 30’ fenced area as well as trimming some areas I can’t get to with my riding mower. This mower is just to fast for my use.

Helpful?

reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled mower. I am sorry you are having issues with your mower bag not sealing properly. It sounds like there might be an issue with the bag as this should not be happening. Please contact our customer service team and give them the opportunity to solve this issue for you. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Aug 7, 2024

Nonya

5 out of 5 stars review

Verified Purchase

Girl power

Love it. This was easy to assemble. I did it by myself. It’s self propelled. So be prepared. This baby goes fast and smooth. It fires up without hesitation. The yard looks great. My first time using it the grass had grown a bit. But you’re able to adjust the height. I would definitely recommend this mower.

Helpful?

reply from Yard Force

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed the aspects of our product. If you have any questions or need service in the future please reach out to our customer service team.We appreciate your feedback. Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)Email: support@MerotecUSA.com-Yard Force

Jul 20, 2024

Cindy

5 out of 5 stars review

Verified Purchase

Old mower vs New mower

I have been putting off buying a new mower for years. When this mower went on sale at SAMs I finally decided to buy one. What a difference it makes to have a new mower that works so well. It makes mowing the lawn faster and easier. So glad I made this purchase.

Helpful?

reply from Yard Force

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed the aspects of our product. If you have any questions or need service in the future please reach out to our customer service team.We appreciate your feedback. Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)Email: support@MerotecUSA.com-Yard Force

Jun 19, 2025

Jon

1 out of 5 stars review

Terrible Mower

Warranty parts are 3 months backordered. Do not buy this mower. The technician I took it to for warranty work said the self-propelled system is junk. The motor is good, but the transmission is horrible. I really wish Sam's would vet these products and suppliers before selling them.

Helpful?

reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry that you have had issues with your mower and have not been able to get the parts you need to get it fixed. Please contact our customer service team and give them code 0620202521SP so we can resolve your issue. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Jun 3, 2025

Unrested

1 out of 5 stars review

Verified Purchase

Worse mower available

Terrible mower. Bought one returned/exchanged only to have 2nd mower not work

Helpful?

reply from Yard Force

Thank you for purchasing the Yard Force Self-Propelled Mower. I am sorry that you had issues with 2 different mowers. We would like the opportunity to learn more about your experience and help you get your mower working properly. Please contact our customer service team. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Apr 14, 2024

Dede

5 out of 5 stars review

Verified Purchase

👍🏽

Great mower and good price

Helpful?

Member photos

Highly recommend

Self propelled mower difficult feature

Self propel stopped working & no warranty support

the new lawn

Buy if you don’t mind getting dirty!

Girl power

Old mower vs New mower

Terrible Mower

Worse mower available

👍🏽