Thank you so much for your feedback and your support. Please know that we try to ensure that consumers can obtain their preferred product, flavor, and size at a store near their homes. While not all products and sizes may be available at all times, our associates are working hard to replenish our inventories. We'd like to learn more and offer our help. If you’d like a helping hand, please contact us by following this link: https://www.purina.com/contact-us. - The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Non-Clumping Cat Litter, Odor Absorb. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Non-Clumping Cat Litter, Odor Absorb. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

We're really sorry for the experience that you had with our Tidy Cats. Please know that litter is produced from natural ingredients, which are not always uniform in composition and may vary in color, size, and texture and performance. Because of this, variances could occur and may explain the situation you have described. When you have a moment,. Please contact us at https://www.purina.com/contact-us, and we'll assist you as soon as possible.- The Tidy Cats Team