Thank you for reaching out about our Olay Total Effects 7 in 1 Anti-Aging Moisturizer with SPF 15. We're sorry to hear that you're not happy with the price of the product. You can be assured that your feedback will be shared with the rest of our team. It may be helpful to know that individual stores/store chains decide how much they charge for our products. The price a store charges is often affected by its costs, any promotions they are running, and prices charged by competitors. In other words, we, the product manufacturer, don’t control the price a wholesaler or retailer charges for our products. To meet different needs, we offer a range of products at different price points, from market entry to premium products. And we're committed to producing our products as economically as possible, while at the same time maintaining their high quality. Our goal has and always will be to provide consumers with trusted products we believe offer the best value, quality and performance. If there's more you'd like to share, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for sharing feedback on our Olay Total Effects 7 in 1 Moisturizer with SPF 15. We truly value your loyalty to our products and would like to apologize for your recent experience. This isn't the kind of experience we want you to have and we'll be sure to share this with the rest of our team. In the meantime, it may help to know that a product feeling greasy can be a sign of too much being used or one that is too moisturizing for your skin. For a better experience, try using less than you normally would, and massage it gently into your skin until it has been fully absorbed. If this doesn't seem to help, try using a less hydrating version. We'd be happy to assist you further. Please give us a call at (800) 285-5170 or email us through our Contact Us Page so we may do so.

Thank you for reaching out about our Olay Total Effects 7 in 1 Moisturizer with SPF 15. We're very sorry to hear that you developed a skin rash. This isn’t the experience we want you to have, and we understand that this can be very frustrating. We want all of our consumers to notice a positive difference from using one of our products, so your report is disappointing. We're glad you let us know, and you can be assured we shared your comments with our Health & Safety Team and with the rest of our Olay Team. We want to assure you, we thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. When you have the time, we'd like to assist you further so please give us a call at (800) 285-5170 or email us through our Contact Us Page.