Thank you for sharing this information about our Olay Total Effects 7 in 1 Anti-Aging Moisturizer with SPF 15. It disappoints us to hear that the product seems to clump up and doesn't apply easily and that it also seemed to have an old smell. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we are sharing your report with our Quality Assurance Team. There's a chance that the product could have been stored in extreme temperatures, such as extreme heat. It could have also been stored for a long period of time or beyond its recommended shelf life. If you're not already, please be sure to store your product in a cool, dry area. Most unopened Olay products have a shelf life of 2-3 years. If stored longer, the perfume may dissipate or the preservatives may not last. We'd like to assist you further so please give us a call at (800) 285-5170 or email us through our Contact Us Page.