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Customer reviews for SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA for
SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA
4.7 out of 5 stars
stars
736 ratings672 reviews
  1. 5 stars82% (604)
  2. 4 stars13% (93)
  3. 3 stars3% (19)
  4. 2 stars1% (6)
  5. 1 star2% (14)

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Showing 281-290 of 672 reviews
Oct 2, 2023
Reviewer name: Akustomer
5 out of 5 stars
5 out of 5 stars review

Perfect screen image from every angle

[This review was collected as part of a promotion.] Note: This review refers to the 2022 QN85B model which I have. Only the newer iteration QN85C was an option to select, hence the review here. Got this unit for living-room, and it makes for a great, distinct center piece. Using it primarily for movie watching, and I have been very impressed by the image quality and options. Set-up is easy if one has a Samsung device amd an account; an otherwise long process is greatly simplified. Tons of settings are available, and it has been very easy to hook the unit up with the HW-Q700B soundbar and third-party TV hardware. My only disappointment has been the Samsung app universe. It would be nice to expand the offerings, as well as to add the ability to install common Android apps. Remote control has the absolutely necessary buttons, and it is a very welcome simplified piece of hardware. Overall pleased with the purchase experience and the product so far after about a year of ownership.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 5, 2022
Reviewer name: Sports
5 out of 5 stars
5 out of 5 stars review

Fantastic TV

[This review was collected as part of a promotion.] The quality of the picture is incredible. The fast movement of watching a football game or other sporting event is the best. The colors compared to my former TV is amazing. This is a great TV and worth the money. The quality of Samsung is the best.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 5, 2022
Reviewer name: brad34
4 out of 5 stars
4 out of 5 stars review

Awesome TV!

[This review was collected as part of a promotion.] I got this TV about 2 months ago and so far I have been very pleased. I have owned a few Samsung TV's in the past and have always been happy with the picture and overall performance. This TV is no different. The picture quality is superb and he built in apps add much needed convenience. One of the coolest features is the newly designed remote control. Not only is it a smart/universal remote, but you never need to change the batteries anymore because it has a built in rechargeable battery. AND the remote will charge off of light, but just sunlight, but indoor lighting. Very cool. And it also has a charging port. The picture is amazing. Deep blacks and the antiglare is pretty good too. The only issue I have had is with connecting to my Samsung soundbar via WiFi. If your devices are on the same network they should connect seamlessly, and in fact that was the case initially. But after a couple of weeks I kept losing the connection to my soundbar via WiFi. I did some troubleshooting and fixed it a couple of times, but then I could not resolve the issue and just decided to use the HDMI eARC cable and hardwire it. Since then, everything has been awesome.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
May 12, 2022
Reviewer name: ReyRac
5 out of 5 stars
5 out of 5 stars review

Might be the best QLED TV on the market

[This review was collected as part of a promotion.] I was not convinced when I bought it. I needed to change my old Samsung TV that started to be a little bit finicky (7 years old HDTV Samsung). I am a fervent user of TV as I am a movie and TV show aficionado. I was not extremely convinced by my old Samsung TV, but It did the trick for a few years. Now, I am in love with this TV. Great slim design, fully connected to my Alexa, and my Samsung Smartthings app, amazing colors (especially the deep black, which was cruelly lacking in the old model of Samsung). I am not really a tech-savvy person, but I definitely see the quality in this TV. Samsung conquered my heart again! great job, 5 stars. *I received this product at discounted price for my honest opinion*

Review from The Insiders
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Aug 12, 2022
Reviewer name: Lovingmysamsung
5 out of 5 stars
5 out of 5 stars review

Best Picture...Fantastic

[This review was collected as part of a promotion.] Can't explain how much I love this TV. It has the best picture quality and color that I've ever seen. Had to have my cable guy come out and fix something and he was blown away by the TV. Now he sees hundreds of TV's everyday and he could not believe the picture quality and color of this TV. He made me look up the model number. I still had the box so he wrote everything down. My only problem is my husband has a LG and now he wants a Samsung like mine. His picture looks terrible.

Review from Samsung US
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Oct 5, 2022
Reviewer name: Diazmag
5 out of 5 stars
5 out of 5 stars review

Best TV I've owned

[This review was collected as part of a promotion.] We use our TV to watch our favorite series and watch news. The picture is brilliantly clear and sharp. The remote is very easy to use and the alexa integration is seamless. The smart things integration is a big plus us and it works flawlessly. When someone rings our doorbell we can see it on the actual TV. It's awesome. Our samsung fridge also integrates into the system and if we leave the door open it tells us while we're watching TV. Everything that's connected to the smartjings app can be controlled by the TV.

Review from Samsung US
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Jul 27, 2022
Reviewer name: vgrafx
5 out of 5 stars
5 out of 5 stars review

Always Buy Samsung

[This review was collected as part of a promotion.] All my Television's are Samsung's. I believe they have the best pictures. My newest is the 75 inch QLED. Great picture and motion, very cool remote. The remote all though very useful is a bit confusing, but once you learn the controls its great. Would like to see voice input off remote similar to the Roku or Xfinity remote. Overall very pleased.

Review from Samsung US
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Jul 19, 2022
Reviewer name: AngelsAboveYou
5 out of 5 stars
5 out of 5 stars review

Absolutely beautiful pictures!

[This review was collected as part of a promotion.] This is like watching movies in a theater, the screen is that crisp and clear! I love the smart calibration feature, and that I was able to trash my Fire Stick and just use my smart TV! It is very user friendly, and makes gaming like you are really inside of the game.

Review from Samsung US
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Aug 10, 2022
Reviewer name: lovemylocalchannels
4 out of 5 stars
4 out of 5 stars review

Connectivity with Apps

[This review was collected as part of a promotion.] The tv is great except there is an issue with connectivity with Hulu Live. A couple times per month, there is a glitch where I can not connect to Hulu Live. This has nothing to do with our internet as my Ipad and other TV's do connect to Hulu Live. In doing some research, it seems that Samsung and Hulu Live have issues with connectivity. It is rather annoying as I could be without Hulu Live for up to 2-3 days. I do have access to other apps and they work, but I am not able to connect to Hulu Live to view "local & cable" channels. Is there a fix for this??? I hope so and look forward to hearing back from you on this.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

Hi there, I'm sorry to hear you're experiencing issues with the Hulu app on your QN85B TV. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update. If you're still having an issue with the app after completing a cold boot and Smart Hub reset, reach out to the app developer to see if they are aware of the issue. Many times, a fix is likely to be available soon. If you need further assistance or have any questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Aug 23, 2022
Reviewer name: MrRicky
4 out of 5 stars
4 out of 5 stars review

Great picture! Very clear and crisp looking!

[This review was collected as part of a promotion.] I use the tv for regular watching and the football games! Almost like being at the game in person! I love how clear it is. When they throw a flag it almost seams as if it will land on my living room floor.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341