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Customer reviews for Backyard Discovery Skyfort II Cedar Swing Set/PlaySet for
Backyard Discovery Skyfort II Cedar Swing Set/PlaySet
4.4 out of 5 stars
stars
2,050 ratings1,733 reviews
  1. 5 stars67% (1,380)
  2. 4 stars20% (419)
  3. 3 stars5% (109)
  4. 2 stars2% (34)
  5. 1 star5% (108)

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Showing 71-80 of 1,733 reviews
Oct 3, 2021
Reviewer name: abeek
2 out of 5 stars
2 out of 5 stars review

not built to last

I loved this play set initially as it combined swings, slide and monkey bars. We ended up paying someone to build it which I’d 100% recommend, but we’ve had it right at a year and I’m so incredibly disappointed by how much is broken/breaking - and it’s not from rough use. It’s simply not built to last.

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

I am so sorry to hear about the challenges you've had with your Skyfort II with Wave Slide. If you would like to contact our Customer Advocate Team at 800-856-4445 from 8a to 6p, CST any day of the week, they would be happy to get your product registered and get your swing set up and running to manufacturer expectations. Since the product is a freestanding wooden structure the wood will need to be protected from the outdoor elements; this is a key part of the warranty. It will keep the wood from splintering, peeling, checking, cracking, and slow down normal wear and tear.

Feb 18, 2016
Reviewer name: ABFamily
4 out of 5 stars
4 out of 5 stars review

We love it!

We love our new Skyfort II. We have had this swingset for about 9 months. My girls who are 1 1/2 and 3 have enjoyed it almost daily. We chose this swing set over others because we wanted something with monkey bars, a picnic table, swings, a slide, and a "clubhouse", this set offers all of that plus a glider, a crows nest, and a sandbox. Purchasing and Delivery: We purchased this online and had no complications, we chose to have it delivered. The delivery driver was very nice and even put it in our garage for us. The delivery driver drove a box truck for those wondering. Assembly: Intimidating from my point of view, so many pieces and screws and pieces, but that's why I'm married. Thank goodness for my husband and father-in-law who assembled in two days. From my husband...the pieces were sorted and small parts in labeled bags making assembly easy. We were missing one screw but were able to improvise with a screw we had at the house , and a few boards had to be shorted a tad to fit, but both of those were no big deal and for us, didn't warrant a call to the manufacturer. Use: We love it! We've had several neighbors and our HOA committee member ask us about it as several other homeowners want something similar. My girls especially love the telescope and the little windows. We love the wood roof so we don't have to worry about a plastic tarp to replace each year. With only 9 months of use we have noticed that the stain has started to wear/fade on the steps going up to the club house. We also wish the slide would have been made of a solid piece of heavy duty plastic verses a thin panel in between two sides with rods for support. (Mainly so I can slide with my girls, I'm a big kid at heart!!) Overall we are soo happy with this swingset and would purchase it all over again if we had to. We recommend it to all our friends as we get so much use out of it and with so many different things to do on it, multiple kids can easily play on it at the same time. Perfect for families with multiple kids.

Helpful?58TS8LXQ8XIC13868071648
Jul 13, 2018
Reviewer name: gogreenspartans
4 out of 5 stars
4 out of 5 stars review

Very happy

We are very happy with this swing set and our kids (and the neighbor kids) love it. The only reason I gave it 4 stars instead of 5 was because of the delivery hassle we encountered with the third party delivery service. Got the runaround from them on the delivery for a while before we finally received it, and we found them to be very unprofessional. We paid extra through Sams to have GoConfigure set it up and boy, is that worth the extra money! 2 men showed up and assembled the entire thing without glancing at the instructions in 5 hours flat! I thought that was going to be impossible. A lot of people have said bad things about GoConfigure, but our installation process was seamless. We are having GoConfigure come out in the fall to weather proof the swing set for $300 to protect it from the winter. If you don't want to pay to have someone do it for you, make sure you weatherproof it yourself. You cannot expect untreated wood to not rot and warp. Too bad Backyard Discovery doesn't weatherproof the wood for you in the factory. Overall after hours and hours of research, I think this swing set delivers the best bang for your buck and I do recommend it. Total time from order to installation was about 4 weeks.

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

Thank you for the review We are happy to hear that the kids love the set

Apr 11, 2021
Reviewer name: Anna
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great playset, a little timeconsuming

This is an amazing playset, however it is a beast to set up by yourself. I'd have at least 3-4 people helping to set it up, and organize your wood by letters from the get go. It would he nice if some of the parts were actually put together upon opening, we were missing a piece of wood other my husband had to build from scratch, which was frustrating. But over all great quality.

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

Your Skyfort II comes with a replacement part warranty. You can order parts by following this link: service.backyarddiscovery.com/Customer/Login .You can also call 800-8556-4445 8a-6p CT and a Backyard Discovery Customer Advocate will place the order for you.

Sep 27, 2010
Reviewer name: PaulWB
5 out of 5 stars
5 out of 5 stars review

Great Value and Features

After reading many of the reviews and consolidating the suggestions, I purchased the playset and completed the assembly. It's a great set and no parts were missing like others have experienced. It did take about 25 hours with two people to complete the assembly. Here are the steps we used which really worked out well thanks to many that have gone before me: 1. Removed the lids off the 4 boxes and used them to store the small boards and used them for prepping for the assembly steps. 2. Took an inventory of every board and larger parts, I did not count the nuts and bolts. 3. The small boards I placed in the box lids based on their lettering, i.e., I put all the "K"s together, all the "O"s together, etc. 4. For the larger boards (i.e. those that are too long to fit into the box lid) I stood against the wall in my garage in letter groupings like I did with the smaller boards 5. Get about 25 small contains/bowls and dumped each bag of hardware (nuts and bolts) in the containers and then taped the bag to the container so you could read the item description of what was in that bag. 6. Laid out the wood onto saw horses and tables and coated all the wood with water protectant (this part took forever) 7. My wife gathered all the boards and hardware required for each step and placed them into a box labeled for that given step. Used zip lock bags to hold the hardware. She was always a few steps ahead of me. 8. As I got to each step, all the wood and hardware were together to assemble that step. 9. Allowed my older son to prep some of the next steps which was a BIG mistake! Does not pay attention to detail so I spent more time chasing the missing hardware! 10. For the wood rails that make up the walls that have to be spaced apart, it was easier to just cut a scarp pieces of wood the dimensions the directions called for and used that as a spacer. 11. If you want the window in the top section to face the front of the playset like the picture, make that change in Step 59 and 60. The directions have that window facing the back of the playset and the front would be solid. 12. Once the playset was assembled, I sprayed on a second coat of water protectant. 13. I also used 2 cordless drills plus a cordless screwdriver, one drill I attached a 1/2 socket to help with those parts requiring the hex bolts. Good Luck!

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

Thank you for your 5-star review.

Jul 10, 2013
Reviewer name: Baltimoredad
5 out of 5 stars
5 out of 5 stars review

Great swing set

I am going to be totally honest here. I didnt even bother trying to built it. I hired a company who builds these swing sets and they brought 3 guys and it took a whole day. These guys have built this set over 40 times and they said its a popular set and its solid. I will be adding polyurethane before winter and bring back the company once in a while to reinforce it. My kids love it and I have an 8 year old and she is super happy, the entire neighborhood comes in and uses it, even the neighbors who have a swingset use it! its got just about everything you could ask for, but it does take alot of space. If you are not sure which swingset to get and are considering this one, you should know you will get a good one.

Helpful?58TS8LXQ8XIC13868071648
Oct 2, 2010
Reviewer name: 2mamadoc
3 out of 5 stars
3 out of 5 stars review

Great for the price

We purchased this set last summer, and my husband assembled it by himself. It took a while for him to complete it, but it could be done in a weekend if he had help. There were a few parts missing, but the company was great about sending replacements very quickly. The kids love it! We have 5, 2, and 1-year-olds, and they all find something to play with. There are multiple places to climb and even a variety of swings. Their friends enjoy it also. We haven't even added any sand to the sandbox area, but that will just be one more bonus! The picnic table makes for fun meals outside. Even the 1-year-old can get on the seat by himself. My only caution is that the materials are not the sturdiest. The wood is already peeling (some of it came out of the box that way), and the stain is gone in some areas. The wood is also not very thick and some of it is splitting. There are some joints that don't seem to be made in the best way, so I'm not sure how long this set will last. It's adorable and fun but may not last.

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

Thank you for the review

Apr 30, 2020
Reviewer name: Christine
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy but slightly less stable than desired

Our little boys have loved this playground. It takes quite a bit of time to build and the instructions are not very detailed. Always examine each piece of wood for pilot holes and make sure it is oriented correctly. It is a little creaky and if three kids or even two larger kids are swinging at the same time the post is very creaky and moves a little bit. I have a 1 year old and I’d like to crawl up on the structure to help him since he is so young but I’m not confident it will hold my 130 lbs which makes me a little sad. I would have liked it to feel a little more secure. Overall we are very happy with it and the kids love it.

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

Thank you for taking the time to give us a review!

Jun 5, 2009
Reviewer name: Wolfy
5 out of 5 stars
5 out of 5 stars review

Awesome Swingset

What a great swingset! My wife and I worked together on this for a combined 40 hours. I'll list some of our "tips" that we used, or would use if we were to do this again in the future. #1) Sort out all of the wood pieces. This is vital to make sure you have all of the pieces, but equally important for ease of finding the pieces when it's time to put them together. We literally emptied out our garage and sorted the wood pieces by letter, placing them around our garage...it worked quite well. We noticed a piece was missing, and it was shipped to us within just a few days...great service! #2) We built the "base" in our garage, and then carried it out to it's final destination in our yard before anchoring it down. #3) 2 or more wood clamps REALLY helped us out. I would strongly recommend purchasing some if you don't have any. A big help... #4) We had a Dewalt cordless drill/driver with 2 batteries. We used both batteries on all 3 days that we worked on the project. We found ourselves using 3 different attachments for our drill. A) A phillips screw-driver attachment. B) A small drill bit to drill pilot holes (3/16" or so). C) A 3/8" drill bit to drill holes for the bolts. Having a second cordless drill with just the 3/8" drill bit would have been helpful for us, as we found ourselves switching that one out quite a bit. #5) We also had a CORDED drill/driver that we used only for screwing in the lag screws. This was very nice to have, as if we had used our cordless drill for these, I feel the batteries would have drained much faster. We used the cordless drill only to screw in the wood screws, to drill pilot holes, and to drill the 3/8" holes. #6) We used a simple ratchet with socket quite often to tighten the bolts. We felt it was nice to get a "feel" for how tight to get them, vs. using the corded drill which could overtighten the bolts and crack the wood. #7) We found a jig-saw helpful to us, but for a somewhat frustrating reason. We had to unfortunately cut a few pieces of wood that either didn't fit quite right, or were a bit too long, etc. We started with a sander to get pieces to fit, but ended up finding the jig-saw to be much quicker. #8) The screws, bolts, washers, etc. are very well labeled, which was awesome! We opened the little baggies very carefully so we could still read what was inside the bag. #9) We used a trailer pulled with our lawn mower to haul our tools and all of the screws, bolts, etc. In the morning when we were ready to work, we drove the garden tractor and trailer to the swingset and went to work. When we finished for the day, we drove the lawn tractor and trailer into the garage to protect our tools and keep the hardware out of the elements. This worked well... #10) My wife mostly got the hardware ready for me, got the pieces of wood ready, etc., and read the instructions. It worked pretty well...because you truly can only do one step at a time, so if two people were to try and work on this together, you would quickly run out of room... The time put into this project was worth every minute when we saw our 3 kids' eyes light up when they got to see it for the first time! We've researched a lot of swingsets and this one gave us the most bang for the buck. The kids have used it every day since we put it up! Enjoy! We sure are so far!

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

Thank you for your 5-star review.

Jan 16, 2017
Reviewer name: jp
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

Do not purchase this item. I read the bad reviews but saw that there were over 300 5 star reviews so I figured it must just be people who like to complain and purchased this swing set. The quality of wood is absolutly junk!! I sent the manufacturers about 25 pictures of splits in the wood including the main 4X4 supports wich are just 3 smaller boards glued togther. Their response was it was due to over tightening and the set was not on level ground let us know 5 parts that are the worst and we will replace them and see what we can do about dicounting any additional parts. Discounting!!!!! more than five pieces came craked out of the box. The play set is dead on leavel all the way around. I bulid decks and fences arbors etc for a living this is not pressure treated wood it is dry and brittle and splits before you get the screws anywhere close to being tight enough. This swing set will not last 2 years do not waste your money!!!!

Helpful?58TS8LXQ8XIC13868071648
reply from BYDSales

Hi JP, If you have not been able to get these issues resolved please call customer service 800-856-4445 or email customerserv@backyarddiscovery.com and ask for a manager. The Skyfort II comes with a 1 yr. manufacturer's defect on parts, 5 yr. pro-rated on wood for rot and decay. Thank You, Backyard Discovery