The set is designed well. I was impressed by the precision of all of the pieces. Unfortunately, we were missing some screws and the company never sent them to us or responded to my online request. In addition, some hardware was not threaded enough to tighten them completely. I had to add a washer. Some screw heads were too small requiring the addition of a washer there as well. These are small details, but if you're selling a kit that contains "all of the parts" then it needs to CONTAIN ALL OF THE PARTS, and they must be the correct size....Who wants to run to the hardware store (again, first trip was for screws) in the middle of a project?!

I searched for a lot of swingsets and this one is the best by far in size-price. The wood is not the best at all but for the price I guess is what you pay for. Now the assembly is not easy, the instructions are not 100% right and sometimes you have to be intuitive as how the board should be placed, pictures do not help because some of the pictures are wrong too, but I guess instructions are about 90% correct. Before you start DO make an inventory and group all boards that have the same letters. Follow the advise of the other reviewers for inventory of boards, hardware, etc..... I hired 3 people to help me, and after all boards were accounted for and grouped, it took us 12 hrs to assemble. Two six hour days. If something is missing customer service is great.

This was assembled by my brother in law who has years of experience so it wasn't hard for him to figure out. One of the pages was missing from the instructions and we searched for it online through Sams club website. The ladder did not fasten to the fort well. The screws had to be replaced with longer ones. The bracket for fastening the swing bar to the fort, was difficult to install, we used a mallet to assist with that. The screws do strip easy, have some backups in case. The kids enjoy it, we fastened a net on the monkey bars as small children could fall on their way to the slide. Something that could be included in the package but didn't.

For the most part we are very satisified with the timeliness of the delivery, the quality of the product and the assembly directions. What we were not happy with was some of the missing screws that we had to replace on our own. In one instance I was told at Lowe's that these are specialty screws, bolts, etc. made specifially for the play set so we had to improvise. That was a hassle.

Bought this to replace the one we lost in Hurricane Harvey. Paid for the delivery and installation. It didn't even make it six months before it started coming apart. Installer did a poor job, quality is poor, and customer service is even worse. When we contacted Backyard Discovery, they had the installer call us. The installer said they were going to charge us $150 to come out. Telescope fell off, boards came loose, cheap plastic window fell off, "cedar" peeled, and the top deck is unsafe to go on.

Our kids absolutely love this swingset! My son loves the swings and has mastered the rock climbing portion. The picnic table and sandbox are also amazing features that come with the set. Overall super pleased with the purchase and our kids are in love with the set. They constantly want to go outside to play on it!!

Good instructions for assembly and high quality. Parts are across several boxes though; for example there are 10 boards to make up the rock wall, but the 10 boards are in 4 different boxes; which was annoying during assembly and makes assembly slower if you don't have room to lay everything out and sort prior to building. Put it together myself in 2 weekends. Very sturdy and will bring years of enjoyment.

Well here's the story i bought the model highlander before this at one of the clubs but when i saw this online it looked quite bigger for a couple of hundred dollars more so i ordered this one after looking and reading soo many good reviews about it . Over all i would give it 95/100 and the 5 i took out were for being it soo difficult to assemble and i really mean its not one of the easiest swing one can assemble . You really need to be good with a drill first of all other thn that forget about it and thn u make one or two inch difference in putting one of the parts thn you can expect entire thing to be put together again . Took 3 ppl almost 2 days to make it happen and yes please do make sure u check out all the parts and arrange them according to the list given as one missing bolt/screw can leave u stranded till it arrives or else the other option like we did was went to homedepot where there particular size wasnt available and we ended up putting a longer length hex bolt(abt 2 inch bigger) which does look ugly and not satisfactory to ones view . Or else i could have waited for a week for it to be shipped and thn what if another part was missing call again?. any ways just count all the parts including hardware assign one extra day for it believe me its worth it . Now finally after its put up together doesnt look like a bad job by my helper couple of parts are not alligned like they should be but i think it was overall a very hectic job and requires a good handyman to do it not really difficult to read the steps thought but still i'd say go for it not a bad product for the price.

I first sealed every piece of wood with a sealer using a paint brush. That took several days. Then I slowly put it together with a friend at first and then all by myself. An electronic driver is a must (which I had). There are so many parts!!! I'm used to IKEA furniture, but this was much much more. It turned out great though. If you're committed to the build, then it just flows. Every part is labeled, and the instructions work. Sometimes something wasn't totally clear, but later steps show the configuration is more detail, so it works out fine. My kids love this play set and they get a great workout. It looks great in our back yard too. :)

We bought this swingset for our little girl as a Christmas gift and she absolutely loved it!! I put it together by myself mainly and it took me about 20 hours total because I work 40 to 50 hours a week at my job, so I could only work on it here and there. We didn't have any missing pieces and I felt the directions were very easy to follow. Our little girl is only two but she loves it she can even climb the rock wall by herself. I would definetly reccommend this to anyone looking to purchase a swingset!!