Bought this in June and when it came we had 4 missing boards and 2 damaged boards; 1 being structural. I have ordered replacement parts and am STILL waiting to get them. It’s not an easy thing to assemble. The directions are not always clear.

Solid item, only the telescope came broken but I’ll be calling service soon to see if they can send a new one. Came when they stated. We hired someone to do it and it took him about a day and a half and cost about $650 here in NY.

I bought this a month ago and was very pleased with the results. Only negative was the parts were not organized in boxes so it was difficult to find certain parts. The instructions were clear and the end result turned out very nice.

I bought it back in February and I am still waiting on the playground to be installed. The quality of it is jut bad I wish I would had pay the extra to get a better quality playground

This swing set is great! Came in four large boxes with all of the pieces. My husband was able to build it in a weekend with the help of one person. Great quality.

Worst experience ever, I purchased this and it was delivered on Monday May, 18,2026. The installer reached out over the weekend and set an appointment for Tuesday, Tuesday came and he decided Wednesday would work better. He set to start Wednesday at 8am and told us it would take 10 hours. I stressed it had to be done by Thursday as my lawn company mows on Thursdays. Wednesday he shows up after 9am and barely gets any work done in the entire day. He leaves about 5:30pm and says he will be back in the morning to complete the set. It is now almost noon and no one has showed up there are all of the parts and bolts scattered all over my yard and nothing more than a ladder built. What a waste of $1000 for Assembly. This was suppose to relieve stress not add to it. Now I have a yard that cant be mowed and pieces to a play set all over and no installer. Ive already reached out to back yard discovery and they were more concerned with asking if I had made multiple attempts to call and text the man then getting someone out here to fix this.

This is a great swing set. Very good quality, much better than expected. The wood Is NOT CEDAR. It is a soft white wood beneath a cedar color stain but it is what I expected for the price. Directions were pretty good with only 2 noticeable errors. Everything fit together quite well and took right at 20 hours for 2 people to assemble. Thanks Sam's!

We've had this set for about a month. Our kids love it and have spent many hours playing. We chose this particular set for the monkey bars and 3 levels of play. Perfect for multiple kids.

Terrible flimsy design and I wouldnt even buy this garbage in the first place if I knew how terrible the build quality was. Keep your children safe by keeping this away from them

We bought and installed this within the last month and are very happy with the playset. Our four year old son loves it, especially the lookout at top and the slide. We are very happy with the size of the playhouse portion, as it will allow for many years of playing without outgrowing it. The quality feels great and was noticeable as my husband and father-in-law installed it. The only thing to note is that it does take awhile to install (12-16 hours) but we know the time invested was worth it already with how much our son enjoys playing on the set.