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Customer reviews for Backyard Discovery Skyfort II Cedar Swing Set/PlaySet for
Backyard Discovery Skyfort II Cedar Swing Set/PlaySet
4.4 out of 5 stars
stars2,026 ratings1,709 reviews
  1. 5 stars67% (1,364)
  2. 4 stars20% (415)
  3. 3 stars5% (108)
  4. 2 stars2% (34)
  5. 1 star5% (105)
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Showing 11-20 of 1,709 reviews
Jun 20, 2019
Jessica
5 out of 5 stars review

Verified Purchase

Really enjoying this

Was delivered within a week of delivery. Arrived in great shape. Had an outside company put it together. 3 guys, 6 hours. It's amazing. My 3 year old loves all the features. Looks great. Only downside is the slide is a little flimsy.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for your 5-star review!

Jan 2, 2017
jac5004
1 out of 5 stars review

Verified Purchase

Poor quality

I was expecting the quality to be way better! My three year old makes the boards creak and the slide bends.. it is not study at all! Very unhappy with the amount of mone I spend and the quality of the product! I really want to return it

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Please let us know if there is anything we can do to help. Customer service 800-856-4445 or email customerserv@backyarddiscovery.com . The Skyfort II comes with a 1 yr. manufacturer's defect on parts, 5 yr. pro-rated on wood for rot and decay. Thank You, Backyard Discovery

Apr 14, 2021
JH
5 out of 5 stars review

Verified Purchase

Almost perfect

Nearly perfect! Easy (but long) instructions. Did almost everything with one person. Came up short by 3 on one bag of screws, but brass wood screws are easy to find. A few boards were warped but not unusable. Give yourself 3-4 days if you are doing this by yourself, 2-3 with 2 people. The monkey bars are 7.5 ft off the ground so we are waiting to install them until we have wood chips down. The most important part? The kids love it!

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Your Skyfort II comes with a replacement part warranty for those warped boards or missing hardware . You can order parts by following this link: service.backyarddiscovery.com/Customer/Login .You can also call 800-8556-4445 8a-6p CT and a Backyard Discovery Customer Advocate will place the order for you.

Aug 21, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Awesome Play/Swing Set!!

Awesome play/swing set!! My kids love it! We paid for assembly (took about 8 hours) and I wouldn’t go any other route! It is sturdy and the company who installed it was great to work with! I would definitely recommend this play/swing set and assembly!

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for your 5-star review.

May 14, 2018
Bobby
5 out of 5 stars review

Verified Purchase

Worth the hassle

Get your ducks in a row before starting! Lol.take the time to organize each items. Took about 25 hours to assemble, but well worth the work to do it. Ran out of a certain size screw, but bought more to complete it. Directions are less than perfect so be sure to look ahead so you don't have to undo what you have already done to turn a board so other holes align. Slide has too many bumps and kids can get air if they go fast enough. Overall, this is an amazing swing set and well worth the time and money! Kids absolutely love it.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for your 5-star review.

Aug 5, 2021
CatinaRenae
3 out of 5 stars review

Verified Purchase

Disappointed

I must say first that I love the look of this playset and can’t wait for my girls to see it (it’s a end of summer surprise after being away for a couple months visiting their grandparents). BUT, it was only installed a couple weeks ago and I noticed yesterday that it’s already peeling. It’s rained only twice and not all day yet some of the wood looks like it’s old already! I have protectant and will cover it today or tomorrow, however, the quality can’t be all that great for this to happen so quickly. I didn’t see any suggestions saying u must apply protectant day one of install! I’m not happy with the imperfections I’m seeing already, but that’s the bad part about these, what can I do?! Deal with it and pray the protectant stops the peeling. If you’re purchasing, be prepared after days of putting it together (took my guy 2 days), that you also add in the final step of applying protectant right away!

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Hi there- We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate team at 800-856-4445. We are here 8am -6pm CST, 7 days a week.

Apr 4, 2021
Amy
5 out of 5 stars review

Verified Purchase

Great product

Directions say 20 hours estimated time to put together. We did it in about 15 with 3 people. Definitely need previous skill, especially using multiple power tools. It was annoying that you had to pre drill some holes, but all in all it was pretty self-explanatory. Looks great, kids love it. Be prepared for a hard day lol

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for taking the time to give us a review!

Sep 5, 2021
David
5 out of 5 stars review

Verified Purchase

Lot of work, but worth it

Took 3-4 people 2 days to build. It was a LOT of work but daughter loves it (only 2 days in, so don't know about longevity). It needs some pull bars on the crows nest and some of the boards are thin (adults should avoid getting in the crows nest), but it has pretty much everything you could think of.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

We are happy to hear your daughter is having fun on her Skyfort II. Following manufacturer maintenance and applying a clear sealant to protect the wood from the elements our daughter will play for years to come.

Apr 5, 2021
xx
4 out of 5 stars review

Verified Purchase

x

4 boxes when delivered plus the slide. Everything is labeled, locating parts takes time while assembling. We were missing a few screws but extras of other screws and bolts. One piece of wood was cracked M32. Online instructions and paperbook instructions were different order of assemble. The piece of wood that goes under the lookout platform as it attaches to the swing bar no directions to use it. Found it by looking up were that part went. 2 drills make the project go faster so you don't have to constantly change bits.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for the review and the great advice for our future customers.

Jul 4, 2021
Hanz M
5 out of 5 stars review

Verified Purchase

Long set up but worth it!

It’s huge and awesome! Kids love it! If you are doing this by yourself plan on at least 30 hours. I had to get a helper after 3 days of 7 hours a day. Then finished with a helper in about 10 hours. It’s a job, but the instructions are easy to follow and very detailed. I’ve never built one and it went pretty smoothly. Just takes a lot of work.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for your review and feedback! This is very helpful to perspective customers, and we're so pleased to hear that your enjoying the finished project! We know that your children will make plenty of memories on their Skyfort II Swing Set!