I'm giving this overall rating of 4 stars instead of 5 stars because of the delivery company. Sam's almost lost the sale altogether because the delivery company couldn't get off their lazy lying butts to deliver as promised. I had to threaten to cancel and refuse any future delivery attempts unless they had it delivered by 3:00 pm on that final promised day. They showed up at 2:50! The product is good. If I could suggest an improvement it would be the indentification of the lumber pieces (the stamp on the pieces themselves) and identify which box the pieces are located in during the instruction step. There are 4 large boxes of lumber and hardware. Each box has an inventory sheet but you have to look at each box's inventory sheet to find the correct board to use for that step in the manual. Lots of time wasted looking for lumber. The wood quality is good and all pieces were there except for one L bracket. Also, customer support doesn't like to answer there phone so be prepared to wait on hold for a long time if you need something. It took 2 resonabaly knowledgable men about 25-30 hours to complete the assembly of this ,fort. Probably 5 of thoses hours were digging through boxes looking for lumber. The metal and all hardware is good quality. I am empressed which the finish of all the metal pieces. Overall a great product!

This set is great. My kids LOVE it. Rain or shine they are on it. Shipping was super fast, it came actually too fast because we didn't even have the area ready yet and it was already in our driveway. Make sure you start and finish where its going to be forever because we didn't and it was pretty heavy to try to move. My husband and I are very handy, with many tools on hand. Forewarning, there are some tools needed that are not listed in the beginning of the instruction manual. (few random drill bits) Best advice I could give is have a nice size work area, and separate all your boards together into rows with their respective labeling. (example L1-L10, M1-M74, so on and so on) Also, separate your hardware into piles. (ex: bolts, washers, screws, lag screws) DON'T USE A BUCKET OR BOWL TO GRAB HARDWARE AND GO!! Its easier to just bring the bags so you don't get pieces mixed up. We went this route and it made life and the whole process much easier and quick. My husband and I were both helping so one would work on a particular task while the other grabbed all the wood for the next part and stacked it up. This helped the whole process fly by, it only ended up taking a few hours over the course of a few days to do. (We had to keep stopping because of bad weather, otherwise I think we could have gotten it done in a day or two. The set is absolutely more than I would have ever asked for, meaning it has everything my kids could ever want to do in a swing set. The only negative feedback I have is that the quality of the wood itself is not so good. Multiple boards came bowed, uneven, had big holes from knots where hardware was supposed to go, and just poor quality. Some were slightly split, and when putting together they split even more. Some of the pilot holes were off causing us to drill new ones to line everything up. I get nothing is perfect when you get 4 boxes filled with what seems like a billion pieces but if it effects the integrity of the structure its a bit worrisome for parents. We ended up replacing a few small pieces where hardware split the wood completely, and we even bought a few longer screws to put where the bowed wood wouldn't stay attached to the wood behind it. Other than that I would say all in all we are getting our moneys worth because my boys are very happy with it.

I ordered this online during cyber sale in November and we got it put together just in time for Christmas for my grandchildren. Great product, great instructions, and a strong sturdy playground. The telescope on the top didn't stay on but that is not a negative-we love this playground

This really is a beautiful set. Some issues with missing parts and some wood cracked after about 3 months, but the customer service was really great and we got what we need to fix the issues. Also be prepared to spend many, many hours plus you will need at least one other person.

I took about 2 years looking up all different swing sets and always came back to this one. This swing set had everything we were looking for good rating, swings, glider, sandbox picnic table lg. slide, monkey bars, rock wall really cute club house with the skyfort, and a ladder in back. The time to put this swing set is very accurate about 20 + hours with 2 knowledgeable people. My husband and I sent our daughter to her friends house, Thurs night. Fri. morning we got started with her gone we got most of it done but the following day we had her back and our grandson and nephew, and we barely got anything done but we spent sunday finishing it up. There are 103 steps to putting it together, and the directions are very understandable. The set once put together seems huge, but its a very attractive, fun great set. Some of our friends thought we spent like $3000 on it, but we told them how much and they were shocked. This set is very sturdy, very atttractive, has everything plus more, for the price you cannot go wrong, you will not be able to find another set that has everything like this one does for the same price. Our 3 year old loves it and it truley is like having a park in your own back yard.

The delivery was fast from date of purchase. The directions are a bit overwhelming. At times they are not clear ( such as which way the holes go, and how certain pieces fit together) and you don't realize it until you are putting it together. It will take 2 adults to put it together if not 3. My best advice is when you are putting it together go through the book and see which pieces fit together so you know which way the pre-drilled holes go on certain pieces. Even better advice pay someone else to put it together . Not all our pieces where In the correct boxes as it stated in the directions, but we did have everything. Which can be frustrating. It is a good buy, and the kids love it.

If you have any experience in construction and can follow directions you won't have a problem. Just organize and go. It took me and one other 2 10 hr days. Very we'll thought out and engineered. I just hope the quality of wood lasts only time will tell for that

[This review was collected as part of a promotion.] We love it, the kids love it! It was a bit difficult to follow the instructions and sort through all the lumber and hardware when building yourself and some of the pre drilled pieces were drilled a bit off but overall with many hands and a good chunk of time we were able to get the job done and now enjoy this awesome play set!

Our kids love it now that it's up. It took my husband by himself about 26 hours. He did a little every night after work. I would recommend having a level area planned out because we thought we had a good spot picked out and had to move it (in the beginning stages of being built). Give yourself a day to just lay out all the pieces and my husband actually stole my tupperware to put the screws and bolts in. Shipping was just the way it was explained; they called and set up a delivery time. The drivers were nice enough to also put in my backyard and not leave it to us to move. If you have the money, I totally recommend this playset.

We bought this for our sons 2nd birthday. This is something he can grown into and the quality is definitely you get what you pay for. We were impressed by the quality as we had looked at other play set that cost just about the same. You really get your moneys worth with this play set. We had about 8 kids (ages 2-10) of our friends over for his birthday and they all LOVED it! We did add a toddler swing had to purchase that separate. It took my husband and father in law a few days to put it together. FOLLOW the directions. Print them out and look them over before starting it will make it easier. We are very pleased with this purchase.