Hey there, Kaitlyn. Sorry to hear you’ve had problems charging your Nest Cam (Battery) — that's out of the ordinary. We recommend checking that the power cable is working properly. You can test this by plugging it into another, working power outlet. If your camera doesn't turn on or charge, you might need to replace the cable. If it still doesn’t work, we’d be happy to investigate and get a solution for you. Reach out to us here: https://support.google.com/googlenest/gethelp?

Hi there. The battery life you get depends on several things, like how much activity is recorded and your settings in the app. If your Nest Camera or Doorbell needs to be charged more often than you'd like, check out this article for some steps you can try:https://support.google.com/googlenest/answer/10901611

Hi there, Carrie! We appreciate that you love the Nest Cam (battery), and we hear your concern about its battery life. We suggest adjusting the camera settings like the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more tips: https://support.google.com/googlenest/answer/10901611<br /><br />If the battery life is significantly lower than expected, we can help you check for other reasons why the camera is behaving differently. Please contact us anytime here: https://support.google.com/googlenest/gethelp