The bed arrived quickly and was as described. They even included 2 free t-shirts. We also go the ghost pillows to go with it, and they are great! They accidentally sent us three extra, and when I called to report the error, they said keep them, it was their mistake. So... as far as service and shipping goes they are top notch. We have had a memory foam matress in the past years ago and my wife loved it as well, but I did not. We ended up taking it back. I was hoping that I would love the Ghost mattress, hoping the other memory foam mattress we had years ago was just a bad mattress. We have had the Ghost bed about three weeks now and I am still not loving it, although my wife does! She can fall asleep on it in about 3 minutes, and I end up tossing and turning all night and end up waking up stiff. The mattress is a lot firmer than I imagined it would be, and I even like a firm mattress. My wife likes a soft mattress, but she is loving this one. I may not be the best person to review this mattress, because it seems as if memory foam mattresses are just not for me. I will continue to give it a try for the new few weeks, but I can already tell that my lack of sleep is starting to affect me. So.... I struggle giving this 3 stars, because my wife would give it a 4 or 5, and I would give it a 1 or 2. So, I guess we meet in the middle at 3.

I ordered GhostBed as my first ever mattress bought online and without trying it out first. It arrived in a box as advertised and was very easy to "setup". It has been extremely comfortable, I was looking for a somewhat firm mattress. I highly recommend, although if you want a soft or bouncy mattress this is not for you.

Purchased the GhostBed Classic king mattress and couldn’t be more satisfied. It’s exactly as advertised. The 6.5 firmness couldn’t be more accurate. The quality of the mattress is high and you can sit on the edge without it collapsing. My first impression when lying on the mattress was it might be a bit on the hard side for my liking but after the first 3 nights I slept more comfortably and sounder than my former plush mattress. The customer service is second to none and if you email them they immediately respond to you. It’s a great value especially if you can buy one during a sales event which is often. All the progressional reviews (Consumer Reports, etc) on this mattress are very good. The negative buyer reviews are baseless because like I said this mattress is as advertised and if you are not satisfied after buying one then you haven’t taken the time read the description of the GhostBed Classic mattress.

After agonizing over the myriad choices available for "bed in a box" mattresses, I decided to go with the Ghost bed. Decision based on reviews, cost, and financing options. Bed arrived in 3 days, and I took advantage of free pillows offer. This was replacing another foam mattress. Very good combination of firmness, "bounce", and memory foam "sink". As with all beds, it took a few days for my body to acclimate to the new mattress, but once used to it I'm sleeping great. Good value when compared to other alternatives, happy with the purchase.

Wow! This mattress rocks so far. We look forward to bed every night. Nice and firm but buttery soft at the same time. Not as thrilled with boxspring. You basically get a build your own boxspring kit! Wood slats and 40 or more screws that require electric drill. Not fun or worth the price. You can get a king boxspring elsewhere and put your awesome ghostbed on it!

Honestly I wasn't thrilled with it the first couple of nights. It was a little too firm for me and I'm dealing with a two year old back injury which was why I bought it in the first place. I found I was waking waking up with sore hips and back. But every night it seems to get better and better and a little softer. I'm not giving up yet I think it just takes some time break in. My husband absolutely loves it and sleeps like a baby so the 4 stars are from him. I'm going to give it some more time.

I have slept on the bed for a few weeks and I like a supportive mattress but I am disappointed in how firm it is. I find that my shoulders can't sink enough into the mattress and I wake up with a sore neck. I have also experienced lower back pain in certain sleeping positions. I originally slept with the ghost pillow and hoped when switching pillows it would cure my problems but it has not. I'm debating returning it or adding a layer to the top. I tried returning it after a week and they turned me down. I was not aware that it required a 30 day trial before they allow a return. I may not have purchased the bed if I knew about the fine print. My wife seems to be plenty happy on the bed but for someone with broad shoulders or lower back problems you may find it to be too stiff and unable to conform to your body type.

I really like the mattress and the service was exceptional. I read some of the other reviews (before the purchase) saying it takes a week to get comfortable with the mattress, but I slept great the first night...I may purchase another for my daughter.

The Ghost Bed does everything it promised it would. I guess I just expected more. The smell didn't bother me when letting it air out. It retains its shape and bounces back. I love the soft, cottony external layer. I like my mattresses quite soft, though, and this mattress was somewhat firmer than I expected.

I just purchased my third queen bed with the adjustable base for my father. The first two I purchased last year for my sons that are 6' 3" . All three had previously suffered with aching backs from their previous mattresses and now cant say enough about how well they sleep with the ghost bed mattress!! They live the bed