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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
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Oct 31, 2017
Anonymous
3 out of 5 stars review

Super Amazing Bed but a bit small for a Queen.

If you like firm beds and/or have back problems this bed is amazing. I love this bed and it has definitely improved my quality of life. I don't wake with back aches. This bed doesn't transfer motion, when my partner gets up I don't wake. The only thing that had me on the verge of sending it back and the only reason I don't give it 5 stars is the size. I ordered a queen. The bed I recieved is bigger than a double or full but doesn't quite measure a queen. My queen sheets don't even fit snug but instead fit very loosely. I only wish the bed was a true queen I would give it 10 out of 5 stars.

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Feb 21, 2018
Chuks
2 out of 5 stars review

It's firm, like really firm, like Chuck Norris!

I was so excited to get this mattress that I went home on my lunch break, 30 minutes each way, just to make sure that my bed was unpacked and ready for me that night. When I initially laid down I noticed it was firm, but thought "hey...its supportive ". By the morning my back was a knot and I had spent the entire night tossing and turning. Not to be deterred I sent my children in, clad in clean socks to; jump, roll, bounce, and belly flop on the bed . Which unfortunately did little to soften the memory foam. Lets fast forward to the end of week one. Me not having had a good nights sleep in nearly 8 days, I had become unrecognizable to friends and family. I was up to intravenous intake of coffee and those around me begged me to do something about this. Which leads me to the biggest issue that I had with this whole thing, the return policy. 30 days... 30 days is the minimum before you can return this bed. Thats absurd. This is, with no hyperbole, one of the most uncomfortable mattresses that I have ever slept on. And the thought of not having a good nights sleep for 22 more days made cringe. After several calls and chats I had still had nothing positive to report...No exchange, no return, no solution other than "people who report the mattress as being too firm love it by day 90" ; maybe.... So I decided, "Im stuck" Ill keep this thing for 30 days, I can manage that. I couldn't. I travel a lot for work, 2 to 3 days a week, and coming home to that mattress made me anxious. As any road worrier knows there is a certain longing for ones own bed. A feeling of being home and comfortable, like a big hug. For me it was the opposite . I dreaded that mattress. Knowing that I would be tossing and turning and would wake up with my back and neck crumpled like every receipt I have ever gotten. It was finally time that I put up a stand. I call again, and still nothing, but worse it appears that no one has been tracking my calls and complaints. I hung up the phone and opened my computer. I order a different mattress and leaned the ghost bed up against the wall. Where it will remain, watching me sleep, until I can return it.

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May 9, 2018
Anonymous
5 out of 5 stars review

Love this bed

This is our second Ghostbed. We bought a King for our master BR, and liked it so much that 2 years later when it was time to replace the Queen mattress we went with Ghostbed again. A comfy surface yet very supportive. We had no problem adjusting to the foam mattress versus our old spring-style.

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Sep 17, 2018
Quinn W.
5 out of 5 stars review

Amazing Bed and Perfect Service

So my wife and I picked ghost bed because of the cooling technology and the firm support. So at first we thought the bed was way too hard and unforgiving. I contacted the Ghost Bed and they told me exactly what would happen and why this is. Sure enough two weeks later now only is it becoming softer and more forgiving but our bodies are forming to the mattress and accepting it. Before this bed I slept on a sunken hole that actually messed my back and neck up. After two weeks my back has been feeling much better and so has my neck. In terms of the cooling technology, it is there. I have slept on memory foam toppers and they all make m hot. This bed does not, but after said that, it is not perfect. After some "activity" the bed does not cool you down fast enough like a normal bed. This is fine but it means you have to have the fan on full blast until your body slowly returns to normal. But it will keep you cool at night and doesn't initiate the sweating. Overall the bed is quite nice. I would only imagine that the LUXE edition is flawless as they have a enough better cooling system and it is supposed have a bit more fluff. For the price you really can't get better. I would highly recommend.

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Jul 11, 2019
Anonymous
3 out of 5 stars review

Great but not the one for me

So after 3 weeks I am impressed with the company quilting and price but the bed is too soft for me so far. IF it were 20% firmer it would be perfect. MIght have to return but sad if I do.... great company and great service-- might have to buy the hybrid to get the firmness you want

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Dec 21, 2017
Anonymous
3 out of 5 stars review

This seems to be made

This seems to be made of quality materials and solid design. We loved the fact that you absolutely cannot feel the other person move around. My husband (5'8", 150 lbs.) felt the mattress was okay, but it was way too firm for me and did not allow my hips to sink into the mattress. I am 5'5" and 130 lbs. I started waking up with limbs that had fallen asleep. The memory foam was cool and didn't overheat us. If you need a firm mattress, this seems like it would be a great choice and would last a long time. Didn't work for us, had to return it. GhostBed will try to offer a topper and say it just needs to be broken in more, but after 45 days, I couldn't take it anymore. Didn't think a topper would really change the feel that much as we had just switched from a too firm mattress and memory foam topper. Then they tried to upsale us to a new mattress, but it was twice the price. Finally gave us a refund after several emails. I think the 101 days trial marketing isn't working out as well as they hoped and more people are dissatisfied than the website shows. Did get it donated to a charity, waiting for the refund.

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May 12, 2017
Robin J.
5 out of 5 stars review

Our GhostBed

My spouse & I received our GhostBed about a month ago. Prior to purchase, we were experiencing extreme body paid upon waking up, mainly our backs. I cannot believe the difference GhostBed has been in our physical health. I absolutely recommend this bed! Great price, fast shipping.

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Jan 10, 2018
Anonymous
5 out of 5 stars review

Sleeping the whole night through!

After years of tossing and turning on my old spring matress, I am actually sleeping soundly through the night on our king Ghost Bed! My husband is 6'4" and I am 5'11", and we recently learned that most matresses are not supportive enough for our taller stature. The Ghost Bed is so well made that I can't even feel my husband get in and out of bed!!! He used to wake me up every time he rolled over during the night. Thank you Ghost Bed for making me one well-rested happy Momma!

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Nov 12, 2017
Anonymous
5 out of 5 stars review

great decision

previous expensive brand name mattress caused me some serious back problems and manufacturer didn't care. did my own homework instead of getting duped by a salesman and ghostbed sounded like the mattress i was looking for. i'm extremely glad i did it. back was better after one night of sleeping on it and actually slept through the night. ghost pillow took a few nights to get used to but it also worked out great. ordering, delivery and packaging was extremely easy. i've been recommending this mattress to to all friends and family.

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Apr 10, 2017
Anonymous
5 out of 5 stars review

Solid, comfortable mattress that comes quickly.

I ordered a Ghostbed when I realized that my previous mattress was long past it's prime and giving me back pain. The Ghostbed came quickly and was ready to go in a few hours. My wife and I like it. It's a good blend of give and support. I find it especially comfortable to lie on my stomach with no pillow. All around good bed.

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