Customer service was great. Delivery was prompt and all came intact. I was intimidated by the prospect of putting together the king size foundation but felt I should at least give it a try. I did it in under an hour by myself - just needed an extra hand to put the cover on - and I'm a 66 year old lady! Haven't slept on the bed yet - it's for a guest room - but am looking forward to great reviews from my guests!

I was skeptical as this was my first mattress in a box, but so far the bed is really comfortable. I would agree with people saying it is more on the firm side, but you still sink in a little bit. It's comfortable both on my side and back. I've recommended it to others.

Mattress is a bit firmer than I expected. I've been having trouble sleeping on it, tossing and turning all night. The pillows are also taking some time to get used to. Not only the feel but the smell. The foundation that was delivered had a couple flaws in that the wood that was preassembled. It didn't line up correctly. Also, The cloth that goes over the foundation doesn't fit real snug so it looks all saggy unlike in pictures. Just seems like it was quickly thrown together. Not a big deal but also there was a significant Amy of sap still on the wood, which is understandable but not expected - made for some sticky fingers.

The ghost bed is a great value considering the materials that make up the bed at its price point. However, please note if you're heavy like myself (275 lbs) you will sink straight through the mattress and it will not support you. I even added a sheet of plywood, it helped a little, but it does not support me. I am going to be returning my ghost bed as soon as the 30 days is up. I am sure if you're lighter than I am it will work great but it does not hold up well for heavier people despite the rating being 700 lbs.

After a few months on my ghostbed and I can confirm. it's comfy as a cloud. I do get worried about the breakdown of the matress but so far I haven't had that happen ! I love it and hopefully will have it for years to come. Next time... Maybe I can try their sheets. Their pillows are certainly worth it. Seriously. Get this matress and their shredded pillows. So comfortable.

This bed is better than I was hoping for and I am sleeping better than ever. It is very firm with very little movement felt from a bed partner. The only negative thing I would say is that I ordered a king size, and I wish it had some sort of handles. I would recommend this product and buy again.

Sorry for the bluntness, but I’d rather sleep on the floor than sleep on this mattress. 1st night I felt like I was going to fall out of it and that was the only night I actually got some sleep. By the second night the mattress was way too firm and concaved up. It was extremely hot and I spent most of the remaining nights either sweating or trying to get comfortable. I vowed I’d use it a complete week before I made a decision and it was the worst week of my life sleeping. Having slept in some bad areas around the world with 20 plus years in the army, that says a lot. I have gone back to my original mattress and will send this back as some as I reach the 30 day requirement.

My wife and I are both side sleepers on the petite side. After 30 nights we have pretty intense shoulder and back pain. It appears the mattress may not be soft enough at shoulder area. Otherwise a great mattress. Probably awesome for heavier sleepers

Month or so in and loving our new bed. We're both a bit overweight and were concerned about the firmness going in, but it is perfect. We sleep better and when we get up for work, the other person doesn't even notice! Got here fast, easy to set up. Unless something drastic happens, we will pass the 101 day trial with no problems.

My body feels better. Taking a little bit to get used to it after switching from a much softer matress. My only complats are that the base and matress covers don't match and the sheets I got became discolored after the first wash. Since those are just cosmetic issues I'm not to worried, but it did keep me from giving it 5 stars