But this a month or so ago it is up and we absolutely love it. I'm only giving it a four because putting it together is an absolute challenge. It's very difficult to put together the instructions are not clear. You have to read very very small print to make sure that you have everything exactly together. The bolt and screws do not fit together well so we had to buy additional ones. However once we finally got it put together we love it and it's perfect

We ordered the Gazebo and to our delight it arrived much sooner than expected. The customer service has been excellent and the Gazebo is fantastic. It looks exactly like the pictures and is very good quality. I highly recommend using the BILT app to assist in assembly. It makes the steps much easier to conceptualize and go faster.

Live this gazeebo. My last one collapsed from snow. I doubt this one will. Went together pretty easy. Takes two ppl easy to put together. If u know what you're doing, can take a day. Holes somewhat line up. Screws easily strip so be careful. Over all love it.

It is beautiful. The company is quick to respond and send replacement pieces. The roof is heavy to lift. We need 4 adults since some of us are not that tall. We took our time to assemble and make sure everything is plum and square. Even that we had to untighten some bolts to make sure some pieces fit in nicely. We noticed after finishing the gazebo that some pieces had filled holes and painted over with stain. By that time it is too late to replace the piece. Overall we are happy with the product.

Its beautiful and super sturdy. It came with some nicks through transport but nothing i couldnt through some stain on. Thing is a statement piece in my backyard now. Its better than how the pictures can show it. And def better than what you can get at any hardware store. You wont be sad.

I was very pleased with the quality of our new gazebo! Delivery was right on time. When the assemblers arrived they went right to work, They were quite efficient and completed it in 21/2 hours from when they arrived. the only drawback was the time it took to apply the waterproof sealant. Several long afternoons. I would not hesitate to recommend this item to anyone considering it.

I bought this almost 2 months ago and had it in my garage until the deck was finished to bolt it onto my deck. It finally was built and I LOVE it!!! It is such a sturdy piece and great quality! It took 2 days to put up with 2-3 people working on it, with my husband on top of the roof at times, so if you are less mobile, I would recommend paying the extra to have it built.

The gazebo is fine and what we expected. The post sales process and installation process has been cumbersome at best. Technician was supposed to be there 7/27 from 12-4 or 5 PM for the install. He arrived to install the gazebo around 6 and bolted a few things together and left at 8. He came back Sunday afternoon and stood the gazebo up. Missed Monday, came Tuesday...still not finished. Missed Wednesday and is coming back Thursday 8/1. We are keeping our fingers crossed that we have a secured gazebo, all the bolts installed correctly and they remove the rest of the left over shipping crates 6 days later!

We really like the look of this gazebo. But there was so many bolts and nuts missing.

I’m giving this project a 4.9. Overall, an excellent package. My critique would be that some of the pieces were reduced in length requiring them to be spliced which I think reduces the overall quality just a tick. Done that way for shipping purposes, no doubt. Were it not for that, I would have given it a solid 5. That said, it was designed so that extra strength was built in to the joints with hardware to compensate. The hardware package was a 5 . All item packages were part numbered for easy IDing and there were extras of almost all items. Assembly was easy as long as you carefully followed the instructions. Both paper and online instructions are available making that part easy. I mainly used the paper version. Just my preference. One caution, get plenty of help when installing the roof sections. I did it with two of us and it was about all we could manage. Three or four people would have made it much easier. We elected to stain the wood prior to assembly and I’m glad we did. It was much easier. Make sure your floor,piers, whatever, are plumb and square and this project will go up with minimal issues. I can easily recommend it.