[This review was collected as part of a promotion.] I researched a lot of different washers and dryers via phone calls to different companies. They assured me that they were the best price and no one else could beat them in their price range. What lies they all told me. I'm so happy to be to be a part of the "Costco" family. They had the best prices that no other company could compare their prices to. The best part of the washer and dryer I purchased, was the time frame I received my appliances, how quickly they were set up, and best of all, the features when the washer and dryer both shut off. You know when the cycles are completed when they play a cute song at the end. So happy with my purchases, and the communication I received all the way around with everyone involved.

longtime samsung customer with phones, tv's etc. i decided to try their washer/dryer. stay away from this washer! the washer is under repaired for the second time. brand new, came defective no hot water coming out of the washer. the technician replaced the computer board and the control console. how is that possible? 2 repairs in a few weeks. we had a kenmore washer/dryer for over 30years no issues until it finally gave out. samsung customer service was no help, all they did was read from the script. bought a brand new defective washer in repair twice already. stay away. samsung - stick with phones and tv's , washers are not your thing.

[This review was collected as part of a promotion.] My old washer really needed an upgrade and I am so glad we got this Samsung washer to replace it. It is bigger and quieter than my old machine and it looks really nice! It easily fits my king size bedding or other large loads. Only issue I had with it was the long chime at the end, but I was able to turn that off. So definitely 5 stars!

[This review was collected as part of a promotion.] I replaced my old agitator style washer with this top load no agitator washer. I'm really liking it. Still learning some of the features. The download users manual is so much better than the one that came with the machine.

[This review was collected as part of a promotion.] This washing machine has been a godsend to us. We had a bottom of the line that would leave fabric softener spots on the wet clothes. We would also have to run water down the water softener container. What a difference this Samsung makes. It has multiple settings including, deep wash, bedding/ water proof(not sure what exactly that means. I need to look that one up.) Also quick wash and the best feature... self clean. I can't wait to use that feature. It holds ALOT of clothes. Probably close to 50% more than my other one that was only a year old. We're extremely happy with this purchase and would highly recommend. Oh and the little song it plays at the end is a refreshing twist to the obnoxious buzzer sound!!! The 5 settings on water level is nothing I have experienced before. You can really specify how little or how large your load is. My last dryer didn't have a water setting at all and I felt like I was totally wasting so much water doing just one load. I'm curious to see what my water bill is and if this has changed it. The setting I use the most are normal and deep wash. The deep wash I use for the sheets and have started adding a laundry sanitizer to those loads. I'm extremely happy with this washing machine. It's actually a joy to use!

[This review was collected as part of a promotion.] I love my new washer! It has tons of settings without being too complicated. I have 2 kids and a husband that gets DIRTY at work. I used to have to wash everything on the Deep wash cycle. No more! This gets everything clean on the first normal run. It also allows me to do larger loads in less time. Love this washer!

on dec. 19, 2020, the machine arrived. i did the install myself, per the manual that came with the washer.i then did the next step and leveled the machine front to back and side to side, using my 1ft. level. when i got the machine leveled, the tub was not anywhere near centered as shown in the book. i contacted customer support and they just kept referring me back to the book.

[This review was collected as part of a promotion.] This is my second set. Loved the first ones! Samsung offers plenty of features on both washers and dryers. I have found them to very reliable and user-friendly also. Clean and sleek design is very appealing.

[This review was collected as part of a promotion.] My washer went on quite a long journey to reach me and let me tell you, it was worth the wait! I absolutely love this washer! I've had good washers in the past, but this by far is the best. The settings are on another level. The washer makes noises like some futuristic type spacecraft. It is a beautifully made product. I only wish I could've campaigned for the dryer only due to the aesthetics. The spin cycle on this washer is so good that it cuts the drying time down to less than half the time. I am definitely recommending this to my friends, family, and even strangers. The only cons that I can find is that wash times range from 40 minutes to over an hour. The washing cycle isn't as quiet as I expected. It's still extremely quiet compared to my last washer. So overall not any complaints from me, just praises. I would also like to include that my deliverers were very pleasant and set everything up perfectly.

[This review was collected as part of a promotion.] I love this Samsung washer. It is quiet while running and it holds my king size comforter. It is very deep. I am 5 feet and have to stand on my tip toes to reach the bottom. My clothes come out damp and that help my dryer run less time. One of my favorite parts about this washer is the cycle choices. There are cycles for every item I wash and it is very easy to set for each load.