Since we have had this washer, it's done nothing but do what a washers supposed to do. The agitator works great in making sure all the clothes gets washed and comes out looking and smelling clean. The only compliant or issue I can make is how the loads get unbalanced. Have since learned using auto level and have had no issues. Great washer and great product.

[This review was collected as part of a promotion.] I love this Samsung washer. It is quiet while running and it holds my king size comforter. It is very deep. I am 5 feet and have to stand on my tip toes to reach the bottom. My clothes come out damp and that help my dryer run less time. One of my favorite parts about this washer is the cycle choices. There are cycles for every item I wash and it is very easy to set for each load.

[This review was collected as part of a promotion.] I had a whirlpool washing machine that only lasted me 1.5 years. I know Samsung makes great products so I tried out this washer. It's amazing. I love how it sings to me when the load is done. I will for now on be purchasing Samsung appliances. Thank you.

[This review was collected as part of a promotion.] To say that I am impressed with the Samsung washer would be a complete understatement. I previously had a whirlpool washer that would shake the entire house when larger items were being loaded. However, this Samsung Set is probably the quietest set that I've experienced. We are a family of 6, needless to say, that I do a ton of laundry on a weekly basis. Samsung is perfect for this because it fits SO much stuff which has reduced the amount of laundry I do in a week! I like that it is user friendly and straight to the point. It has many options from “water level” to “temp” and even soil level. I also like that it has the option for delicate and bedding. The washer is large enough for a Queen comforter. Our whirlpool washer could not fit this size comforter. Aesthetically it is pleasing to the eye. I went with the white washer with chrome knobs. With our previous washing machine, I had to pour the detergent into the actual machine itself making such a mess, but this washing machine comes with a compartment for detergent, fabric softener, and bleach! Overall, I'm thoroughly impressed with the capacity of the washing machine. It was well worth the money

[This review was collected as part of a promotion.] This is my second set. Loved the first ones! Samsung offers plenty of features on both washers and dryers. I have found them to very reliable and user-friendly also. Clean and sleek design is very appealing.

[This review was collected as part of a promotion.] I love how quick and effective this machine works to get my laundry done! Not to mention the fact that this washer is almost silent so I never hear it running at night which is amazing, my old washer would wake me up from shaking so bad and being off balance

it was very difficult to find a washer that allowed water level selection. this one does. however, it is not at all good at handling blankets or towels, even when settings are adjusted as recommended in the manual. the machine gets unbalanced easily and uses extra water plus extends the cycle. sort of defeats the purpose of having such great capacity! i also didnt think that any machine would come without a way to turn off the end of wash chime but this one does not allow you to turn it off...and it is a full song, not just a brief chime. makes running the washer at night almost impossible since thr likelihood that it will wake someone up is high. there is also no volume control. but for the price and the ability to choose water level, i will keep it as 4 stars.

[This review was collected as part of a promotion.] I was skeptical when I purchased this washer but when I saw the way my clothes was so clean because it actually had a agitator I was impressed because all my current washers had no agitator but clothes never came out this clean

[This review was collected as part of a promotion.] Take my advice and DO NOT buy this product. The washer goes through many rinse cycles and is basically wasting water and using electricity. At start it shows cycle of 1:10 hours and the washing does not finish until 2.5 hours. Moreover, through rinse cycle clothes will get lumped in one side and it cannot spin. You have to open and start process AGAIN from middle. No more Samsung. I had bad experience with another high value Samsung product. Should have learnt my lesson.

[This review was collected as part of a promotion.] I've been a fan of Samsung appliances for pretty long. This is the second set of washer/dryer from Samsung I've purchased and the new one is even better. It has plenty of room to fit queen size comforter with ease. The vibration reduction makes it wash and spin dry noticeably quieter than before. It's also very easy to use and gets every job done nicely. This great basic washer is just perfect for my family of 4. "Samsung" never ever disappoints me.