Thank you for your support and for sharing this with us. We're very sorry to hear your order came in this condition. We advise that you contact Sam's Club's customer support team, as they are in the best position to assist you. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for taking the time to let us know your thoughts on our Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We're sorry to hear the litter wasn't the best fit for your household. As cat lovers and cat parents ourselves, we can assure you that the quality and satisfactory experience of our consumers and their pets is our number one priority. We truly appreciate you giving it a try and sharing your honest feedback. - The Friskies Team