Thank you for bringing this to our attention. We are very sorry to hear that you did not receive your Purina Friskies in perfect condition. We carefully produce and package our products to ensure they reach consumers in excellent condition. We’d like to gather additional information and offer our help. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 5 p.m. CST. We look forward to speaking with you. – The Friskies Team

Thank you for sharing your recent order experience with us. We suggest reaching out to Sam's Club's support team directly, as they are in the best position to assist you. If there is anything else we can do to help, please feel free to contact us by visiting this link: https://www.purina.com/contact-us. We truly appreciate your loyalty to Friskies and hope all is resolved swiftly. - The Friskies Team

Thank you for your support and for sharing this with us. We encourage you to contact Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are in the best position to assist you with specific pricing questions or concerns. We truly value your feedback and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team