We sincerely appreciate your feedback and support. It is so good to hear how much your cat enjoys our recipe. - The Friskies Team

Thank you for sharing your recent order experience with us. We suggest reaching out to Sam's Club support team directly, as they are in the best position to assist you. We appreciate your loyalty to Friskies and Please feel free to contact us by visiting this link: https://www.purina.com/contact-us, if there is anything else we can help with. - The Friskies Team

Thank you for bringing this to our attention. We're terribly sorry to hear that you received the Purina Friskies Gravy Wet Cat Food, Variety Pack, in this condition. Your experience is unusual, and certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We want to further assist you and gather additional information to learn more about your experience. Please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team

Thank you for bringing this to our attention. We are truly sorry to hear that you received your Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food in this condition, and we sincerely apologize for any inconvenience this has caused. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday through Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Friskies Team