Thank you for sharing your feedback with us, and we’re sorry to hear that your cats were not fans of Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We'd like to learn more about their preferences and help you find the food they will love. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

We're very sorry to learn that your package arrived in this condition, as this is not typical of our products. We want to learn more about your experience and lend a helping hand. When you have a chance, please give us a call at 1-800-778-8864. We're available Monday through Saturday from 8AM - 5PM CST. – The Friskies Team

Thank you for giving the Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food a try for your cats, and we're sorry to hear that it wasn't a big hit for her. We'd like to gather additional information to learn more about your and her experiences and further assist you. Please feel free to contact us by visiting this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Thanks for the feedback as well as your support. Your cats surely have excellent taste. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team