We’re so sorry to hear that you received your Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food, in this condition. This is certainly not the kind of experience we want for you, and we understand how frustrating and inconvenient it must have been. Please know that we take great care in producing and packaging our products to ensure they arrive in excellent condition. We’ll be forwarding your feedback to the appropriate department for review. We’d like to further assist you and gather additional information. Please give us a call at 800-778-8864. We’re available Monday through Saturday from 8 a.m. to 6 p.m. CST. Thank you for bringing this to our attention, and we look forward to speaking with you. – The Friskies Team

We're delighted to hear that your cat likes our recipe. Thank you for your continuous support. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team