We're very sorry to learn that our product arrived in this condition, and want to assure you that this is not typical of our products. We would like the opportunity to speak with you directly to provide additional assistance, as we sincerely value your support and loyalty. Please call 1(800)778-7462 from Monday to Saturday from 8am - 5pm CST, and we'll be happy to help. We look forward to hearing from you. - The Friskies Team

We're delighted to hear your wonderful comment. Thank you for your continuous support. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for sharing this with us. We’re sorry for the inconvenience you’ve experienced with receiving your Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food in this condition. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Friskies Team

We're sorry to hear that you received Purina Friskies Wet Cat Food, Gravy Pleasers Variety Pack in this condition. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Friskies Team