Thank you for your support and for sharing this with us. We're very sorry to hear your orders came in this condition. We advise that you contact Sam's Club's customer support team, as they are in the best position to assist you. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you very much for bringing this to our attention. We're very sorry to hear about your cats; we're not fans of our Friskies formula. This is certainly isn’t something we’d expect. We know cats aren’t always easy to please. We'd be happy to help find a recipe your cats are excited about. If you're interested, please feel free to contact us by visiting this link: https://www.purina.com/contact-us - The Friskies Team

We're delighted to hear your wonderful comment. Thank you for your continuous support. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team