Thank you for reaching out. We're very sorry to hear you had this experience with Purina Friskies Wet Cat Food, Gravy Pleasers Variety Pack. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team

Thank you for bringing this to our attention. We are truly sorry to hear that you received your Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food in this condition, and we sincerely apologize for any inconvenience this has caused. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday through Friday from 8 a.m. to 5 p.m. (CST), and we look forward to speaking with you soon. - The Friskies Team

We're very sorry to hear that your cats didn't like our recipes. This is certainly isn’t something we’d expect. We know cats aren’t always easy to please. We'd be happy to help find a recipe your cats are excited about. If you're interested, please feel free to contact us by visiting this link: https://www.purina.com/contact-us - The Friskies Team