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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 881-890 of 1,653 reviews
Jul 23, 2021
Reviewer name: Chicken Feet
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this Fridge!

[This review was collected as part of a promotion.] Exceeded expectations! Highly recommend! Great energy saver, food temp is excellent. Available space inside is awesome.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Sep 28, 2021
Reviewer name: DonnaV85
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT FEATURES

[This review was collected as part of a promotion.] I bought this a month ago & my family loves it. Especially since my freezer was not working & we have not had ice-cream in 4 months.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 11, 2022
Reviewer name: rental unit
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I had the unit installed 2 months ago. The fridge itself is nice. However, the ice maker still does not work. LG is working on this matter. I didn't realize that there is no meat/deli drawer but I purchased a separate container that works well.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 11, 2022
Reviewer name: Ladyjackal
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT Refrigerator!!!

[This review was collected as part of a promotion.] I've had this about 3 weeks now and this refrigerator is awesome! There is so much room in it. And the price was spot on!! LOVE IT!!!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 15, 2023
Reviewer name: Mromo209
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Nice looking.

[This review was collected as part of a promotion.] I bought this refrigerator 14 months ago. 13 months & 8 days later. It died. Don't buy this model. They replaced mother board, temperature control. Then had to come out again & replace fan.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Customer Care

Hey there. We appreciate your review with regard to your 20 cu. ft. Top Freezer Refrigerator. We always try our best to give our clients the best service we can, so it's distressing for us to hear if you had a bad experience. Please remember that, should you ever need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Jan 11, 2021
Reviewer name: Bigjam
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Refridge

[This review was collected as part of a promotion.] Overall I like the refridge except the shelves they are not adjustable enough, I don't like having the milk gallon on the door

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 29, 2021
Reviewer name: KleeVa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful lighting.

[This review was collected as part of a promotion.] This was amazingly priced, very spacious, and I love how the front of the doors are smooth. This fridge is quiet and is an excellent pick overll!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 22, 2022
Reviewer name: dserm7
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Love the top freezers

I’m having issues with the light not going out when u shut the refrigerator. I’ve called twice and they sent me a link to a video that’s not even to my specific refrigerator!! Still having the issue and my refrigerator isn’t cold!!!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Dec 11, 2023
Reviewer name: rjmlcm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LTCS20020W

[This review was collected as part of a promotion.] Had this refrigerator about 3 weeks now. Looks great, has lots of room inside and love the led lighting.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Apr 21, 2023
Reviewer name: AADV
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

REFRIGERATOR

I have owned several LG Refrigerators. The temperature controls on this refrigerator are a disappointment. The controls are not precise and do not show the temperature.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social Media

We appreciate your feedback as your satisfaction matters to us. We’re sorry you weren’t satisfied with the LG 26 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator, model LFXS26596S. Please know that this is not the experience we are trying to achieve. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee