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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 61-70 of 1,643 reviews
Jan 25, 2022
Sallyt597
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fit in my space perfectly

[This review was collected as part of a promotion.] We needed to replace our refrigerator ASAP. We had no options but this one but it worked perfect in the space we had. The only issues we noticed right away was no cold cut/cheese drawer and the ice maker didn't come with it. Plus the ice maker is on backorder so we have to wait to order it. The space inside is large and fits all our items after we added drawers to organize things.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 31, 2022
kj42
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quiet

I have had the refrigerator several months now and like it. It is very quiet, a nice light inside, very deep fruit and veggie drawers and has enough room. On the downside it does not have a light in the freezer and did not come with a delimit drawer. I have purchased bins to go inside for both freezer and refrigerator which seems to work well.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 16, 2022
Alabuc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of Storage at Great Price

[This review was collected as part of a promotion.] In the past couple of years, I have bought two of these (we left one in a house we sold), my daughter bought one, and my sister in law bought one. We have all been very happy with this refrigerator. LG is a great brand, and their inverter technology makes for a very quiet refrigerator, and Energy Star rating.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 20, 2023
Bryan Kim
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Have a stock the repair parts.

[This review was collected as part of a promotion.] I bought this with believing a good brand name and quality. But it was not enough cold in the freezer room due to not working the fan just after a year purchased. The problem is not available repairing parts in LG parts department.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Customer Care

Hey there, Bryan. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony

Aug 20, 2021
DRWILLI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Garage Refrigerator

[This review was collected as part of a promotion.] Selection process was very easy. Needed to replace garage refrigerator after 20 years. I was able to upsize my existing unit by 3.5 cu ft for the same price. After receiving the unit it became apparent very quickly that this additional space would come in very useful. Haven’t touched any controls since the unit was initially powered. Both freezer and refrigerator space cooled to appropriate temps within hours. Had just a bit of an issue with the delivery process but that definitely was not a manufacturer’s issue.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 7, 2021
Charms12
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Nice fridge

There’s is not place for lunch meats and cheeses. It’s a nice fridge but you have to bend over to see it, like the freezer is at eye level. The entire fridge came scratched on the side. I talked with the delivery guy he said they aren’t packaged well and it happens all the time.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Aug 16, 2022
Always Music
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst Refrigerator Ever

Had it about 6 weeks. We bought it because it fit in the space provided. It is stainless and not smudge proof or anything close. When you open the refrigerator part you have to duck your head way down to see anything on the top shelf. So, unless you're fortunate enough to be 4 feet tall, its horrible.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy

Apr 26, 2021
DaveBig
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great secondary fridge

[This review was collected as part of a promotion.] I bought this unit as a secondary fridge for the garage. For this purpose , it serves perfectly. The only thing I've noticed is that I have to crank the settings as high as possible to keep the unit at appropriate temperatures for both the refrigerator and the freezer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 27, 2021
Bigboatguy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Struggling with shelve design

We find that slot of storage volume is wasted as the top shelve needs to be lowered to accommodate wine bottles. A better design works be a split top shelve, or any shelve to allow one side to hold tall bottles. Additionally the freezer should have a light.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jul 26, 2022
Barbara29
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator for the price

[This review was collected as part of a promotion.] I’ve had this refrigerator for a year. There have been no problems. It has a small footprint yet holds lots of cold and frozen foods. The temperatures (top & bottom) stay consistent. And, the refrigerator is quiet while running. I’m glad I bought it.

Review from lg.com
Helpful?1QJF566W4K0H13865023214