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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 231-240 of 1,643 reviews
Nov 11, 2023
JudiBR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love LG

I originally wanted this refrigerator. It was not in stock. Bought (and had to return) another manufacturer's model. This LG was available, and I bought it. So happy I did. It is nice looking, has a lot of room, but best of all it is quiet! Very happy with my purchase. (Only thing missing is a drawer for cold cuts and cheese).

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Mar 1, 2021
mpoulin24
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Roomy

[This review was collected as part of a promotion.] I love my new refrigerator. It is energy star. I have restricted space. Most choices that fit were 18cc. This gave me noticeably more space in the freezer and refrigerator compartments. I do miss having a drawer for luncheon meats and cheeses.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 30, 2021
Qapla
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Jury Still Out

[This review was collected as part of a promotion.] When the fridge is working it does a good job. We like the layout of the door racks and the shelves, However, this is the second time in less than a year we have had to have the unit repaired. The freezer hos continued to work great - keeping items frozen just fine. The fridge portion quit cooling properly and we lost food, twice! The first time, the repairman disassembled a large portion of the interior controls and said he didn't find anything wrong with the unit ... that we had the freezer too full for the air to circulate. After he put it back together it started working again. This time, this repairman said it was not our fault, that there is a bad part and he had to order it. It will take 2 weeks to get the part and him to come back to install it. In the meantime, we can still use the freezer but the fridge will mot keep perishables. We will have to wait until the repair is completed and some time passes to see if we think this was a good purchase.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 19, 2021
Owat28
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet Refrigerator

[This review was collected as part of a promotion.] The unit is so quiet I have to open the doors. Uniform cooling on both upper and lower unit. The LED lights give the refrigerator a cool unit when you open the door. Too early to see savings on my electric bill.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 23, 2023
NJkid
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Reversing the doors

[This review was collected as part of a promotion.] Fridge was good until we reversed the doors. Relying on guidance meant we missed a critical detail. During a redo of the door install it was discovered that a washer had to be better positioned and the middle hinge pin had to be removed from its frame and inverted.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

Hi, NJkid. Thanks for reaching out. Hopefully you were able to get a solution with the positioning of your units. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jul 16, 2021
Homebrewer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Efficient quiet refrigerator great price

[This review was collected as part of a promotion.] I am a home Brewer and bought this refrigerator to chill my beer kegs. I wanted a refrigerator with no frills, that was quiet, and most of all energy efficient. This refrigerator met my needs perfectly.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Mar 23, 2021
menopausechick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Finally, a big refrigerator!

[This review was collected as part of a promotion.] I bought this about three weeks ago because it was the biggest single-door fridge I could find that was also Energy Star certified. Our previous fridge was a small apartment sized one, so I was sick of everything being crammed in and not having enough room. But this one has ALL the room. It's great.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 5, 2022
TTolly
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Should have done better research

Bought entirely online; really should have tried to find one on display first. Far fewer options than the 20+ year old fridge it replaced. No light in the freezer, and no meat drawer didn't seem like a big deal, I was wrong. There is one setting control, so you can't choose different settings for the fridge and the freezer. Shelves are not easy to readjust; taller items (milk and juice cartons can only go on the top shelf if you want them upright. The fact that the freezer door pops open every single time the fridge door is opened was funny at first, until I realized it only closes on its own less than 50% of the time. I'm still training the household to check the freezer door everytime they get something from the fridge. Of course, after the fact, I see that little tidbit in other reviews. Supposedly more energy efficient, but too soon to tell.Already considering replacing it, which is rare for us, as we normally hang on to appliances as long as possible.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Sep 7, 2023
Rose1234
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Mostly good

[This review was collected as part of a promotion.] I bought this back in May (it's September now) and so far we are satisfied with the performance. One critique I have is that there is a demo mode, which allows the unit to appear on, but not produce any cold, which is easily tripped using the temperature control button in the back. I wish this button were separate from temperature control or it was less easily tripped.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 1, 2021
Sennej
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Name Brand Bargain

[This review was collected as part of a promotion.] The breadth of the LG product line, the quality of LG no frills products I prefer, and some great recent price offers have caused me to make several purchases of LG products in recent months. My purchase of a 20 cubic foot, freezer on top, refrigerator is just such a product. The refrigerator is just what I expected and after two weeks of service, I can determine my purchase is a good bargain. The 5 level temperature settings have worked well at the medium setting right out of the box and the refrigerator does not run constantly like my old refrigerator brand, saving me money on electricity. I like the ample storage room in the door wracks and the clear, clean looking, adjustable shelves. I'm pleased with my purchase and because its an LG, believe I will be pleased long into the future. I've always had good luck with LG products.

Review from lg.com
Helpful?1QJF566W4K0H13865023214