Hey Ariss! Your LG fridge experience is extremely important to us, and we'd love to dig deeper into this together! We have troubleshooting available on our site here: https://tinyurl.com/25z9zpmb, and we recommend reaching out to our team on social media @LGUSSupport for further insights. Since you've only had your fridge for five months, you should be within the one-year warranty coverage for parts and labor. We've got your back! *Chey

Hey there. Thanks for sharing your experience with the LG fridge LTCS20020W! It’s wonderful to hear it’s delivering the space and cooling you need with ease. We’re proud to offer appliances that combine smart design with dependable performance. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your family!​​ ^David

Hi, Randy. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Refrigerator (LTCS20020S) model is the perfect fit for your kitchen and that you’re enjoying its quiet performance and clean, modern look. This top‑mount refrigerator is designed with spacious interior storage, humidity‑controlled crispers, and energy‑efficient cooling—making it a great everyday performer for busy households. To keep your unit running at its best, we recommend checking that the refrigerator and freezer vents are not blocked, allowing proper airflow for consistent cooling. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi Dorock, thank you for sharing your experience with the LTCS20020W. It’s great to hear your new refrigerator has been such a perfect replacement and that the quiet performance and reliable operation are living up to what you expected from LG. We’re glad it’s been a smooth upgrade for your home. For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hi, Eva. Thank you for letting us know about the issue with your LG Refrigerator (LTCS20020S) model. We understand that a weird sound coming from the door can be concerning. We strive to provide reliable, high-quality products that exceed our customers' needs. To troubleshoot this, please check if the door hinges are properly aligned and the door seals are clean and intact. Sometimes, a misalignment or debris can cause unusual noises. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479. For further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to help you diagnose and resolve the issue. ^Juvy