Hi. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for a refrigerator to deliver reliable performance beyond the first year of use, especially when key components such as the motherboard and fan are involved. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this motherboard and fan issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hey there. Thank you for taking your time for leaving us a review on your refrigerator. It gives us much pleasure to know that you've chosen us for your grocery needs. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. ~Anthony

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane