Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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not good
Wanted to love them but they are so bad. The flat ones are completely useless and everything sticks to them. And trust me when I say I followed all care directions and they are just so bad :/ I wish they would have worked out because they are so pretty but they don’t last looking pretty. Aside from everything sticking the outside gets ugly really fast and starts to peel.
We are sorry to hear about your experience, jessica. The best way to maintain ceramic cookware is to wash up after you finish cooking. 1. Make sure that the ceramic cookware cools down properly. This is a good tip to follow for all cookware to minimize the changes of cookware. Turn off the stove, and wait until the cookware is cool to the touch. 2. Wash ceramic cookware using warm water, mild washing up liquid and a soft sponge or washing pad. 3. If the food stains are tough then soak the ceramic cookware in water for 30 minutes before washing. you can prolong the life of your ceramic cookware through proper storage, ensuring regular deep cleaning, and cooking on low to medium heat. Also, this set comes with the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.
Pots and Pans
Not happy with the set at all. Maybe if you don't cook that often it wouldn't be so bad. I haven't used them on high heat nor have I used cooking spray in them and food is already sticking after only a couple months. I have hand washed them and I have never put them in the oven. Would Ipurchase again....NO! In fact, I'm already looking elsewhere for a new set. You really do get what you pay for.
We are sorry to hear you are unhappy with the set, Lynn. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please know you can exchange or return the set for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.
Don't hold up well at all.
These pans didn't make it 6 months before the inner coating started coming off. I don't use metal utensils. That annoyed me enough, but now one of them ruined 10 bucks of ingredients because it can't properly distribute heat. Over the same heat, it'd be boiling one minute and not the next, then suddenly scorching my fudge. These were a total waste of money.
We are sorry to hear about your experience, Pookie. Our cookware is equipped with a stainless steel stay-flat base specifically designed for use with induction cooking surfaces. It is important to ensure that the diameter of the pan’s induction base is equal to or larger than the size of the induction element being used. If the pan’s induction base is significantly smaller than the induction heating element, the induction sensor might not recognize the pan and therefore not activate the heat evenly. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.
Non-stick coating is coming off the tops
I received this set on November 5, 2022, and I absolutely loved the set. I used the 3 Qt pot at least 5 days a week. This is February 20, 2023, and the non-stick coating on the tops is coming off. At this point, I am afraid to cook with set because I don't want that non-stick coating (the lead) to fall into my food and my families eating some of that coating. Plus, I don't know if the non-stick coating is dangerous to consume.
We are sorry to hear about your experience. Here are some tips for you to maintain the superior nonstick performance. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change, thermal shock, can cause metal fatigue, warping, deformation, nonstick deterioration, chipping, discoloration. Never use hard objects on the nonstick surface.
The black is not a true black
I wanted the cream forever and waited almost a year for it to come back in stock. I noticed all the reviews said that it discolored easily so when the black came out I decided to go with that instead. The black looked like a deep navy in most lights. I was not impressed with the look and feel of these. I cooked on them once and I wasn’t wowed. I felt like I wasn’t able to sear anything on them due to the intense nonstick. Sadly I had to return them.
You want a honest review these pans aren't good
First the black set is not that black it's like dark gray . Second handles get so hot that even touching it with a rag will burn you hand. Third I have owned this set only 1 month I'm the only one that cooks with it the food is starting to stick and is hard to clean it off And stains are appearing The only reason I give 2 stars is because I actually like how it looks like in the outside.
We are sorry for your experience, Bertre. Due to the high glossy feature of exterior finishing, the Jet Black will have a few different color reflections under the light from different angles. The dual-riveted cast stainless steel handles are designed to stay cool and comfortable while you're cooking. But metal handles will get hot in the oven or cooking on extremely high heat. We recommend using potholders when removing the pots and pans from the oven and cook in medium heat. These items are covered by the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.
VERY IMPRESSIVE
I bought this cookware initially drawn by the sleek and modern design. I was taking a chance on the deliverance of durability and functionality. I bought the white set about six months ago and i can honestly say I am very impressed with the overall performance of the entire set. I cook for a family of 6 and use this ceramic cookware at least 5 days a week. The cooking overall performance is very impressive from maintaining heat balance to durability. No scratches or dullness thus far!
Disappointed
I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!
We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.
Wanted to love them!
These are gorgeous and I couldn’t wait to get them! After using them for the past few months the exterior is already stained. The cream is beautiful, but doesn’t hold up even when following usage directions to a T. Bummed because I would have spent money on a different set if I had known.
I purchased this set to replace all of our non-sticks and was very excited by the positive reviews. unfortunately after having them for over 1 year I hate them and I'm looking to purchase a more expensive fully ceramic brand. I cook everyday and these pots and pans are not truly ceramic, food sticks and you have to fight to scrub them clean.
We're sorry the set did not meet your expectations, Eunice. We suggest seasoning to create a temporary oil layer that supplements the coating’s non-stick properties and extends the life of your set. 1) Wash the cookware with warm, soapy water and rinse thoroughly to remove all residues. 2) Dry completely with a soft cloth. 3) Apply a thin layer of high-smoke-point oil (e.g., avocado oil, canola oil) to the interior surface using a paper towel. 4) Heat the cookware over medium-low heat for 2–3 minutes (avoid high heat, which can damage the ceramic). 5) Turn off the heat and let it cool completely. 6) Wipe off excess oil with a clean paper towel. Repeat this process 2–3 times. If you are still unhappy you can return the set for a full refund with the Member’s Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.
