Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos
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Verified Purchase
Wonderful cookware
Great!
Verified Purchase
Quality of the products
I am overall concerned with the poor quality of many of SAM'S products over this last year , shipping companies just dropping the package and running.... mine was at wrong ADDRESS, contacted both SAM'S and the delivery company.......WITHOUT any reply !!
Horrible
I was really hoping these would be long-lasting pans. I have had mine for almost a year and the bottom of the non-stick coating is completely gone. The handles on the pots get hot when you boil items. Overall I was not impressed especially for the price we paid.
We are sorry to learn about your experience, Kim. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please also keep in mind: 1) metal handles may heat up when exposed to high oven temperatures or prolonged cooking, so using potholders or oven mitts is necessary when handling the lids, pots, and pans. 2) Use the set on low to medium heat consistently. 3) Ensure it cools to room temperature before washing. 4) Hand washing recommended although dishwasher safe.
chips very easily
Oh I was very excited to get this pan set. I read the instructions and was very careful in handling and washing. I placed pan protectors between them and hand washed them used low heat. Not a month into using them and the lids have chips and the paint is bubbling up. Very unimpressed with these pans and will be returning for a full refund.
Cream Color Stains NOT WORTH IT
I was so excited to get the beautiful cream color pans, they look so aesthetically pleasing when you originally buy it. I followed the care directions but no matter what they stain on both cream color portion and on the inside of the pan (note: the pots only stain on the outside). The stain is impossible to remove and looks so disgusting and unappetizing to cook on. The handles for both pots and pans get super hot when cooking, a oven mitt is needed when moving the pan/pot while cooking.
We’d like to provide you with some helpful tips to maintain the superior nonstick performance and shine of your cookware: It is advisable to cook on low to medium heat to prevent issues such as metal fatigue, warping, deformation, deterioration of the non-stick coating, chipping, and discoloration, which can be caused by high heat and thermal shock. While our product is dishwasher safe, we highly recommend hand washing for better results. Always ensure that the cookware has cooled down to room temperature before washing it. It is important not to allow open flames to climb up the walls of the cookware. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.
Disappointed
I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!
Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
Don’t last
We bought these about 6 months ago. At first they were great! We loved them. As time has gone on they are the worst. Anything that is used frequently now sticks substantially. Even if we’re oiling the pan now. Our pans look awful and have burnt areas on them we cannot even clean off completely.
To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. As a reminder, always use this set on low to medium heat and avoid sudden temperature change on the cookware itself. If you are still unhappy, please know you can exchange or return the set for a full refund at any time with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.
Wanted to love them
I really loved these when we first purchased them and the following 6 months. After that, it went down hill. Paint is chipping, gold is fading on handle, some spots on the ceramic pans and outside of pan are stained. Last time we buy anything coated. My cast iron pans and stainless steel pans put this set to shame. Glad they were inexpensive, should have known better.
We're sorry for your experience with the pans, NoSoup4u. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. Also, these pans function best on Low or Medium heat. We also recommend handwashing with vinegar and a soft sponge to help remove stains.
Chipping!
After 3 months of use, hand washing, and hand drying. I followed all the recommendations from the manufacturer, and the pots have chipped, and the paint has began cracking. I bought the grey colored ones. For the price, I would have expected better pots and pans!
not good
Wanted to love them but they are so bad. The flat ones are completely useless and everything sticks to them. And trust me when I say I followed all care directions and they are just so bad :/ I wish they would have worked out because they are so pretty but they don’t last looking pretty. Aside from everything sticking the outside gets ugly really fast and starts to peel.
We are sorry to hear about your experience, jessica. The best way to maintain ceramic cookware is to wash up after you finish cooking. 1. Make sure that the ceramic cookware cools down properly. This is a good tip to follow for all cookware to minimize the changes of cookware. Turn off the stove, and wait until the cookware is cool to the touch. 2. Wash ceramic cookware using warm water, mild washing up liquid and a soft sponge or washing pad. 3. If the food stains are tough then soak the ceramic cookware in water for 30 minutes before washing. you can prolong the life of your ceramic cookware through proper storage, ensuring regular deep cleaning, and cooking on low to medium heat. Also, this set comes with the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.