Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,571 ratings1,583 reviews
  1. 5 stars80% (4,435)
  2. 4 stars11% (616)
  3. 3 stars4% (204)
  4. 2 stars2% (96)
  5. 1 star4% (220)

Member photos

  • +67 images
Sort by |
Showing 81-90 of 1,583 reviews
Jul 5, 2024
Reviewer name: popeyes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fit

I have ulcerative colitis and its progressed to the point I need more protection than pads. I have tried numerous brands trying to find the one that fits my needs including a good price. Members Mark is my choice, great fit, great protection and a great price.

Helpful?5GU7CLX9CFHV13860924960
Sep 2, 2021
Reviewer name: Barbie
1 out of 5 stars
1 out of 5 stars review

Not a good change Sam’s Club!

It’s hard to come up with a positive thing to say about the women’s adult underwear. We had purchased the previous unisex version of this product for years. Years. It was great, maybe a little bulky, but it absorbed and fit. Basically it did its job and then went in the trash. Fast forward to Sam’s upgraded model “Women’s Total Protection.” These don’t absorb, they seem thinner, they are much smaller, and they cut in to my stomach. They are not sized appropriately. I’m left searching for another product that works. Sam’s previous product, the unisex model, was often out of stock. It was very popular. I’m not sure who decided it needed an upgrade. Next time, stick with what works. Wish I’d thought to read the reviews before purchasing. These will be going back first chance I have.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Barbie! Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 15, 2022
Reviewer name: Dee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

My new go to

These are sleek,soft and pale pink for about half the price of bulky other brands. They are sleek and much more absorbent than you would guess at first sight. I wear the XL size but occasionally I have a day when I would like a little more room.They are recently advertised as having a new 2XL size. Don't be fooled. They are not the same. They are the older white store brand for men and women and are bulky and very leaky.

Helpful?5GU7CLX9CFHV13860924960
Sep 19, 2021
Reviewer name: sis
1 out of 5 stars
1 out of 5 stars review

They are PADS in paper PANTS!!!!!

What the heck have you done, this is a big big mistake. they are pads in paper pants!!!!! Please go back to the other ones, these new ones are not for bladder and bowel issues. never once did I come home from being out to wet pants (and not the paper ones). this new design a horrible ideal they are not for incontinence they are for menstrual cycles I mean really just look at the PAD, (YES ITS A PAD) as now I always have wet pants not just the diaper but my pants are soaked before I can get to use a restroom. IT'S A PAD NOT ADULT DIAPERS CALL IT WHAT IT IS!!!!!!! no since in contacting customer service they never ever do anything anywhere. the public is who hears what your saying and the public DO NOT LIKE THESE TYPE OF PADS FOR INCONTANCE, THESE ARE MORE FOR A LITTLE LEAK, A DRIP, NOT A FULL BLOWN BLADDER ISSUE. WE DID DIAPERS NOT PADS!!!! VERY UNHAPPY LIKE A LOT OF US ARE AND WILL BE LOOKING ELSE WHERE AFTER 5 YEARS AND A GREAT PRODUCT NOW GONE. BRING THEM BACK AND ILL BE BACK. IM MAD!!!!!!!!!!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important product information. We look forward to hearing from you.

Aug 24, 2021
Reviewer name: Iggy
3 out of 5 stars
3 out of 5 stars review

But Why?

Why did they change the adult disposable underwear for women? The new underwear is a joke. They are poorly made, sized wrong and the padding is not absorbent. After 2 1/2 years I will have to look elsewhere for underwear. Member's Mark missed the mark this time.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Iggy. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Mar 11, 2022
Reviewer name: NoNonsence
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect continence choice for dry bottom

Good price and I add for my elderly mother a secondary pad which has eliminated any leakage at bedtime. The optional addition of MM pads ensure clothing and bedding stay dry and clean. Having it shipped as a plus member makes it convenient and a no brained for continued purchase

Helpful?5GU7CLX9CFHV13860924960
Mar 3, 2023
Reviewer name: JD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fit for Mother In Law

Perfect for mother in law. They aren't carrying them in the store any longer but I was able to order on line, they came very quickly. She has been wearing them for a few years so we didn't want to change brands, so happy we found them online. Affordable.

Helpful?5GU7CLX9CFHV13860924960
Sep 20, 2021
Reviewer name: Hill
1 out of 5 stars
1 out of 5 stars review

Horrible product

I bought these for my 85yr old mother in law. I followed the size quide and it said she would wear a small. Took these home and waisted at least 5 trying to get them pulled up on her. They ripped every time. I was very disappointed and returned them. I will go back to buying the Walmart brand that I know fits and won't tear every time we put one on.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Sep 14, 2021
Reviewer name: FILMcritic
1 out of 5 stars
1 out of 5 stars review

MM female disposable briefs

I have always purchased MM briefs for my 106 yr old mother. When I saw the changed box and additional sizes, I followed the sizing chart and she fit into the "Small " category. I purchased 2 boxes. I was totally disappointed to find that they were too small for her frail frame and ripped as I tried to put them on. The quality is terrible and the absorbency is not what it used to be. I will be returning the unused product and buying at BJ's in the future.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 15, 2021
Reviewer name: Kathryn
1 out of 5 stars
1 out of 5 stars review

You shouldn't have changed them.

I have purchased your briefs for quite a while for my adult handicapped daughter to wear to bed and was very pleased with them in the past. Why did you change them? I suppose with inflation, you needed to reduce costs, but reducing the size and quality of your product was not a good decision. You could have raised the price or reduced the number in the box. I wouldn't have liked it, but I probably would have continued to buy your product. Now, I need to look for something else.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Kathryn. We are sorry to hear about your daughter's experience with sizing as we want our underwear to fit and perform their best for you. We promise to refund or replace any item you find unsatisfactory until you find the best size. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.