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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,571 ratings1,583 reviews
  1. 5 stars80% (4,435)
  2. 4 stars11% (616)
  3. 3 stars4% (204)
  4. 2 stars2% (96)
  5. 1 star4% (220)

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Showing 231-240 of 1,583 reviews
Sep 14, 2021
Reviewer name: palmer01
4 out of 5 stars
4 out of 5 stars review

Members Mark women’s total protection underwear

I have been wearing MM underwear for 9 years. For some reason you switched suppliers. The old underwear I wore size S-M, excellent fit. With the new supplier, I ordered a size M, I can hardly get them on and their very tight. I followed the size chart and I’m within what your chart shows. Wondering what’s going on? I guess I’ll have to move up to L. Like the product just not the size chart!!

Helpful?5GU7CLX9CFHV13860924960
Jan 7, 2024
Reviewer name: Anastasia
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Incontinence underwear

Not durable, runs small

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Anastasia, We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jun 1, 2025
Reviewer name: Judymg
2 out of 5 stars
2 out of 5 stars review

Loosing my trust

I have purchased this product over the past couple of years. It seems lately that they don't absorb like they did. I'm finding myself cleaning myself and the floor in the wee hours of the morning, at 70 yrs is a chore and a pain. I often have a hard time getting back to sleep. And on top of that I've had to buy extra pads for the bed and floor taking money from my food budget. I'm very disappointed in the fall from a good product to less than average.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jul 31, 2021
Reviewer name: Mothers Keeper
3 out of 5 stars
3 out of 5 stars review

New and Improved Run Smaller

Have been purchasing Member's Mark size S/M for years. Recently the sizing changed to Small OR Medium. I went with medium just to make sure... They are too small. Just ordered the Large. Note to first time buyers - they run small. Can I return a package that is missing one?

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jul 15, 2021
Reviewer name: Tom
1 out of 5 stars
1 out of 5 stars review

Updated Product is Horrible!!! Don't Buy

I buy these for my mother in law for over 4 years. The old product was great. The newly updated version is terrible! Does not have as much padding and you have to deal with the consequences in the morning. Now we have to find something different. Please bring back the old version. You made a huge mistake. I am sure you were just trying to save money and skimp on quality.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Tom. We are sorry to hear about your Mother in Law's experience with leakage as we want our underwear to perform their best for her. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can make sure it is the right size for her. We would also like to obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 29, 2021
Reviewer name: Kathy
1 out of 5 stars
1 out of 5 stars review

Fit like a thong!

I was glad to see Sams Club had added an XL size, however when I put them on, there was no fabric to cover the buttocks! It was like wearing a thong and it felt like one too. I will stick with the Depends Flex Fit which work just fine. We XL Ladies should not wear thongs in any circumstances!!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Kathy! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

May 8, 2026
Reviewer name: Char
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Underwear disposable

Best fit of any brand

Helpful?5GU7CLX9CFHV13860924960
Feb 3, 2026
Reviewer name: nunya
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT DEAL

good deal

Helpful?5GU7CLX9CFHV13860924960
May 12, 2022
Reviewer name: KO
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Falls Short

Filling is sparse and not adequate to contain fluids

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jun 3, 2023
Reviewer name: Moi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sam’s disposable underwear

Best fit, most comfortable, price is amazing. Delivery discreet.

Helpful?5GU7CLX9CFHV13860924960