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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,521 ratings1,572 reviews
  1. 5 stars80% (4,394)
  2. 4 stars11% (612)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 221-230 of 1,572 reviews
Sep 8, 2025
Sandy
5 out of 5 stars review

Verified Purchase

Adult Breifs

Fit good

Helpful?5GU7CLX9CFHV13860924960
Aug 21, 2025
Renee
5 out of 5 stars review

Verified Purchase

Staying dry

Works great for my mom

Helpful?5GU7CLX9CFHV13860924960
Sep 18, 2025
Johnny
5 out of 5 stars review

Verified Purchase

GREAT PRICE

AS GOOD AS NAMED BRANDS

Helpful?5GU7CLX9CFHV13860924960
Aug 5, 2025
Lola
5 out of 5 stars review

Verified Purchase

Wear them all the time....

Perfect fit....

Helpful?5GU7CLX9CFHV13860924960
Oct 9, 2025
Jay
1 out of 5 stars review

Verified Purchase

Leak

Leaks, bj brand better

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Jay, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 15, 2021
wonders
1 out of 5 stars review

Too THIN,POOR QUALITY

I purchased these at SAM'S because they didn't have Membersmark Unisex Size XL,which I wanted! BIG MISTAKE!!! These are So THIN, Poor Quality and NOT worth the MONEY. NOW I will Have to Order from some Company online, rather than run up the street one block to SAM'S.I am so Disappointed! WCager

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Evening and thank you for contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 15, 2021
Kathryn
1 out of 5 stars review

You shouldn't have changed them.

I have purchased your briefs for quite a while for my adult handicapped daughter to wear to bed and was very pleased with them in the past. Why did you change them? I suppose with inflation, you needed to reduce costs, but reducing the size and quality of your product was not a good decision. You could have raised the price or reduced the number in the box. I wouldn't have liked it, but I probably would have continued to buy your product. Now, I need to look for something else.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Kathryn. We are sorry to hear about your daughter's experience with sizing as we want our underwear to fit and perform their best for you. We promise to refund or replace any item you find unsatisfactory until you find the best size. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 18, 2022
SJ
1 out of 5 stars review

New sizing is a joke

I weigh under 100 pounds and size small is way too small. When you pull it out of the package it looks like underwear for a 10 year old girl. It does not even stretch all that much. I think they measured doll sizes. I don't know how they can show curvy women in the pictures when in reality if you have a butt, good luck pulling up this underwear. I don't know how they came up with the sizes or why they changed them. Was the point to make women feel like they should buy bigger sizes or feel bad about their bodies? A waste of money.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon SJ. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jun 27, 2021
Jane
2 out of 5 stars review

Extremely disappointed in change!

Extremely disappointed in the change in Member’s Mark incontinence underwear – the sizing is obviously much smaller. My 96 year-old mother (wears a size 16-18 pants) has been wearing this brand in Large for a long time. The previous version (in the pink/purple box) fit comfortably and she could easily put them on herself. This new version (in the purple box) is visibly smaller and a struggle for her to pull on.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon Jane. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Sep 8, 2021
Sharon
1 out of 5 stars review

one star is to much

Poor fit, the Large actually is 6 " smaller than the old one. The extra large is bigger/ I am so disappointed.. Why did you have to change a product that worked and fit so well. I am at a loss to know what to do because I relied on these to be available.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Sharon. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.