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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,674 ratings1,601 reviews
  1. 5 stars80% (4,518)
  2. 4 stars11% (626)
  3. 3 stars4% (209)
  4. 2 stars2% (97)
  5. 1 star4% (224)

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Showing 171-180 of 1,601 reviews
Oct 13, 2023
Reviewer name: Havanese
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

3 1/2 stars could’ve been five stars

I wanted to give this item a 3 1/2 stars, but there was no way to do it. The reason I did not get five stars is because they see at does not hold as much urine as I was expecting. Otherwise, this is a big product, very comfortable.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback Havanese. We will certainly pass this along. If you have any other questions or concerns, don't hesitate to contact us at 888-301-0332. We are happy to listen and help!

Mar 12, 2026
Reviewer name: PAMELA
1 out of 5 stars
1 out of 5 stars review

crotch needs to be made much wider and thicker/more absorbent to stop leaks!!! what a mess when you cant make it to bathroom and this that you are wearing allows pee to roll down both legs!!! :(

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Pamela, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jul 5, 2025
Reviewer name: Nanny
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disposable underwear

The fit is good. I don't believe that they will hold the equivalent of 3 cups. I always add a pad. This allows me to get thru the night even though I still get up 2 to 3 times a night to go to the bathroom. Better than most disposable underpants.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Mar 15, 2026
Reviewer name: ANGELA
5 out of 5 stars
5 out of 5 stars review

I purchased these for my mother who is in a dementia nursing home. The mediums fit her 5'3"/ 120 frame perfectly. She never soils her clothing when wearing these. I will continue purchasing these at this great price.

Helpful?5GU7CLX9CFHV13860924960
Sep 23, 2021
Reviewer name: Grandma Sparrow
2 out of 5 stars
2 out of 5 stars review

More coverage on the backside!

I like the softness of these but the medium fits like a small. There isn't enough coverage of the backside. I know there are others with the same problem I'm sure. Reconstruct the backside and the size.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. Thank you for your helpful feedback. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Nov 4, 2021
Reviewer name: BJ
1 out of 5 stars
1 out of 5 stars review

Would never buy again

I normally use Tena, but these were much cheaper. They fit like high ruse underwear. They were not very absorbent. If I start to leak it runs over the sides and down my legs. Wasted my money. Back to Tena…

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning BJ. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 18, 2021
Reviewer name: AH808
1 out of 5 stars
1 out of 5 stars review

Sized too small!

I used to buy the S/M underwear, so when this new item came out, I got the M just to be safe. However, it is still too tight! Sizing is MUCH smaller than previous and the padding portion is baggy.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jan 21, 2023
Reviewer name: Sarah Brown
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great service

The Sam’s Club store in Bangor has been out of them for months, so I finally ordered them online. They came pretty quick. They’re exactly what I ordered. Thank you.

Helpful?5GU7CLX9CFHV13860924960
Jun 20, 2022
Reviewer name: Lola
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sizing runs small, but still like them

My mom likes them and these are barely noticeable under clothing. She normally wears a small, but these were snug pulling them up. My next order will be a medium.

Helpful?5GU7CLX9CFHV13860924960
Feb 7, 2024
Reviewer name: Fine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

In my personal opinion after using this product it doesn't hold and keep you dry. And it like waring a diaper from the early 80 when paper diaper first came on the market. I wished I could keep using these. Good price but not very comfortable.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.