Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
Back to item details
4.6 out of 5 stars
stars
5,674 ratings1,601 reviews
  1. 5 stars80% (4,518)
  2. 4 stars11% (626)
  3. 3 stars4% (209)
  4. 2 stars2% (97)
  5. 1 star4% (224)

Member photos

  • +67 images
Sort by |
Showing 181-190 of 1,601 reviews
Nov 5, 2021
Reviewer name: ClubShopper4
1 out of 5 stars
1 out of 5 stars review

Run VERY small!

Bought these for my mother-in-law because they were a good deal cheaper than Depends. I "usually" like Members Mark products but these do not cut it! According to my MIL, these don't even cover her butt they're so small. Guess it wasn't cheaper!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 17, 2021
Reviewer name: Dale
2 out of 5 stars
2 out of 5 stars review

They've changed.

My wife has uesd these for quite some time and loved them. They changed them, made them "better" now she hates them and is looking for something else. They don't fit as well and fall apart.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Dale..Thank you for your feedback. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

May 7, 2025
Reviewer name: Arty D
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Dry, but a little tight at times.

They do the job well. However, the fit is inconsistent. Some fit fine, while others seem to be a little snug. We may try the next size up when more are needed.

Helpful?5GU7CLX9CFHV13860924960
Sep 27, 2021
Reviewer name: Dodie
1 out of 5 stars
1 out of 5 stars review

please bring back previous type

Please bring back the previous ones that were made for men and women. Have tried 3 different ones and they don’t compare. Always get x large, and other brands are skimpy.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good morning and thank you for your loyal patronage. The Members Mark XL Unisex Underwear has been discontinued. But, please call our customer service line at 888-301-0332. They might be able to reach out to the manufacturer for other options.

Apr 18, 2024
Reviewer name: LSikes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product

My mom has issues and disabled. Being a caregiver is stressful and lonely since I don't have help and Medicare will not pay. I don't make much money. I spend about $100 per month on these. I can save money because of price, quality, and quantity.

Helpful?5GU7CLX9CFHV13860924960
Dec 3, 2023
Reviewer name: TCNETN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A great help for me as a caregiver to my wife.

I use these for my wife who has dementia. They do a great job of containing her bowel movements. She does go to urinate, but on ocassion she pees in this underwear, and they contain a lot of liquid without leaking.

Helpful?5GU7CLX9CFHV13860924960
Oct 13, 2021
Reviewer name: Nels
2 out of 5 stars
2 out of 5 stars review

Not satisfied with newer design

The quality and the sizing have deteriorated considerably. I have been buying these for for my wife for several years and she is now very disappointed.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Nels. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 4, 2021
Reviewer name: BJ
1 out of 5 stars
1 out of 5 stars review

Would never buy again

I normally use Tena, but these were much cheaper. They fit like high ruse underwear. They were not very absorbent. If I start to leak it runs over the sides and down my legs. Wasted my money. Back to Tena…

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning BJ. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 25, 2021
Reviewer name: Smiley
3 out of 5 stars
3 out of 5 stars review

Not the same as bought before

I bought this and have been buying the same size for my mom that weights 80 pounds but the size small this time was way to small don't know why the product size has changed was not able to use them

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. Thank you for your feedback. I recommend trying the new Women’s Medium. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 18, 2021
Reviewer name: AH808
1 out of 5 stars
1 out of 5 stars review

Sized too small!

I used to buy the S/M underwear, so when this new item came out, I got the M just to be safe. However, it is still too tight! Sizing is MUCH smaller than previous and the padding portion is baggy.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.