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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,571 ratings1,583 reviews
  1. 5 stars80% (4,435)
  2. 4 stars11% (616)
  3. 3 stars4% (204)
  4. 2 stars2% (96)
  5. 1 star4% (220)

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Showing 181-190 of 1,583 reviews
Dec 16, 2021
Reviewer name: Iowan
2 out of 5 stars
2 out of 5 stars review

New Not good!!

I bought for my mother, and she loved the old sizing, these are NOT good. L is too tight to pull up, XL is too big! Please bring the old sizing back! Thanks

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 13, 2021
Reviewer name: Nels
2 out of 5 stars
2 out of 5 stars review

Not satisfied with newer design

The quality and the sizing have deteriorated considerably. I have been buying these for for my wife for several years and she is now very disappointed.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Nels. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 15, 2021
Reviewer name: Neil
1 out of 5 stars
1 out of 5 stars review

Update is no good

The updated product is a poor fit, and very uncomfortable. It feels rough, hard and chafes. I will be returning the box and forced to switch to the much more expensive name brand since I cannot use this.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Neil. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 15, 2026
Reviewer name: Mom
3 out of 5 stars
3 out of 5 stars review

New design less dependable.

We have been using these for years for my adult daughter with autism. The design changed some months ago. They removed the tight inner elastic. Sadly, now they leak like crazy at night.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Mar 18, 2026
Reviewer name: Dianna
1 out of 5 stars
1 out of 5 stars review

Smell

Opened box, had two sleeves in plastic, open plastic and the smell was overwhelming. Like a very strong plastic chemical. Had to take them outside and air them out. was really disappointed and will not purchase again.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Dianna, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Sep 6, 2024
Reviewer name: A Satisfied Customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Holds & Fits Better Than Any Other

My mother is a very petite woman. She only weighs about 80 lbs. We've tried all the competitor's brands Size Small & This Is the ONLY Brand That Fits Like They're "Supposed" to Fit. I Purchased My 1st Sam's Club Membership Just to Be Able to Purchase Only This Brand in the Future.

Helpful?5GU7CLX9CFHV13860924960
Oct 6, 2023
Reviewer name: Catherine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super discovery!!!!

I've been using the Silhouette brand and was a little short on cash ; so I decided to try the Members Mark . They're better than the big name brand !!! I have monthly infusions and can't always get up fast enough during the infusion and these babies hold it all ! AND NO ONE IS ANY WISER ! And you can't lose shopping at Sam's Club!!! If something doesn't work for you ; you can return it !!! Loved the product - love Sams Club for offering quality Members Club products and saving me loads of money !!!

Helpful?5GU7CLX9CFHV13860924960
Oct 9, 2024
Reviewer name: Sharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

I was elated when this product came back in the Sam’s store here in Charleston, South Carolina. I usually pick up several boxes for my mother who is up in age. This product works excellent keeping her dry and I am thankful for that and the price is awesome. I find it better than the depends, thank you Sam for another great product

Helpful?5GU7CLX9CFHV13860924960
May 3, 2022
Reviewer name: EdLee
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Strong odor.

According to samsclub.com the Depend product is not available within 150 miles of zip code 08817. Decided to try the Members Mark offering. The product has a strong unpleasant smell out of the plastic wrapping. It dissipates after a day; 24 hours. Have learned to preopen the package before using. It also is thinner than the Depend product though have not experienced a problem with oversaturation yet. Will probably shop for the Depend product elsewhere.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Ed, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Underwear. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more information and even samples if you still have them available. We look forward to hearing from you!

Feb 9, 2022
Reviewer name: DO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

One of the best incontinence underwear for women

The Member's Mark Total Protection Incontinence Underwear for Women is one of only two go-to brands we use (Sometimes one or the other is out-of-stock - not an option.) The other is Amazon Basics Incontinence & Postpartum Underwear for Women. The Member's Mark brand is a good design, holds up well - will not fall apart as some brands do. The leg openings are not too tight, comfortable to wear and are not too bulky. And, they can be used with an incontinence pad, for added protection.

Helpful?5GU7CLX9CFHV13860924960