Quite and easy to load, this is just what I was looking for. The pump DOES completely empty the bottle and the bottom-load makes it very manageable for sexagenarians.

Really like this cooler. No more lifting 5 gallon bottles. Self cleaning feature really nice. Only nitpick I have is the primo refillable bottles don't work. Connector won't connect. All other bottles I've tried work fine.

I recently purchased this water dispenser because I can no longer lift the water bottle on my old dispenser. This dispenser is easier to refill and has an extra bonus; self cleaning. This was a great purchase.

It is so easy to use. Just take it out of the box add the bottle of water, plug-in, and turn all the switches on and within minutes you will be enjoying

It works great that we no longer have to tip over those big heavy bottles. Only drawback, can not control temperatures like we could on the old one we had.

Cold water isn't quite cold... hot water isn't quite hot... Machine has a buzz that drives me insane! I wanted a bottom loader & this one has a nice modern look... performance sucks however... disappointed. ..

Bought this a month ago to replace my sparkletts water dispenser. Works the way its supposed to. Hot water is hot, my only concern is the cold water. You have to wait 2-4 seconds for the cold water to kick in.

Much easier for me to change the bottle when it's my turn! I really enjoy the sanitizing feature. The cold water is really cold, it's great! Definitely recommend.

Purchased only a month ago but so far so good. Its lightweight, easy to hook up and we're getting nice cold water which was main reason of our purchase.

I was sick of lifting the bottles up and struggling to get them put on top. not only is this one easy-to-use, it looks a lot better than having that water bottle showing.