It’s a good looking water cooler, it’s easy to hook water up, no lifting, water is cold or hot. I like the light feature to use in the dark. The water comes out slow and the cold water reservoir seems small as the cold water doesn’t last long. However we drink a lot of water! Just can’t keep up. Overall I like this cooler

I decided to buy a new water dispenser bc i am getting older now and my son is not going be around me to help me he will be off to college and i hate cleaning water spills... I am looking to save me time and back pain...I am in love!!!.....its cleans its self, no more water spills on the floor, or lifting up 5 gallon of water.

I got my cooler and have been using for almost a month now. This is replacing my top load cooler rental and I cannot be more pleased with my purchase! It was easy to set up and super easy to load the water bottle. The only reason for four stars is that, for me, the buttons to dispense he water are not as easy as the toggle things I had before and I have bad hands. On a positive note though I won’t be accidentally dispensing water when I bend down by the cooler which was common with my last cooler. I’m sorry I didn’t get this sooner!!

We had a prior water cooler that we had to replace. This one is great in the fact that it has cold, room temp, and hot. Bottom load makes it very easy to put the heavy water jugs in. Nice night light feature and nice appearance in general. Only thing I would prefer is that the self cleaner just activate on its own sched basis, but that’s just being picky.

Love the fact that it has hot and cold water. Also the child proof hot water button is great. Self cleaning is also a big bonus. My family and I seem to be drinking a lot more water then before now. Also haven't used a plastic bottle of water since purchase.

This cooler is fantastic. The bottom loading feature makes changing out the 5 gallon jugs a piece of cake, and the constant availability of cold and hot water is a luxury we didn't know we were missing out on. Our water intake has jumped considerably, and we've dramatically reduced the amount of plastic we use since we no longer need the small water bottles. The cooler is quiet, and looks sleek in the house. Love it!

I purchase the water dispenser to replace the top loader dispenser I was renting. It’s easier for me as the water is loaded at the bottom. Plus I like the fact that it is self sanitizing. I’ve only had it about a month so far, but I haven’t had any issues.

Followed instructions for startup but only the cold water button is working. The cool and hot water do not work. Contacted Primo immediately and used their troubleshooting tools. Still not working. Opened a work order and have heard nothing back from them. It’s been 4 days. Returning the item.

Had a Primo all stainless steel bottom load water dispenser for 13 years which I purchased @ Sam’s Club for $89.00!! The hot water stopped working & that’s mostly what I use it for. So I purchased this cooler to replace the former. So far it’s working beautifully! I love the new features! I wouldn’t purchase any other brand. I do not use Primo water, I have 5 gal bottles of “distilled water” delivered. I prefer the taste of distilled water...

I have had one of these machines for about 7 years it was great, this one is a great deal more expensive but my old one wore out, our water is not fit nor safe to consume, therefore Primo water and machine has to be purchased and they are both expensive. THIS NEW PRIMO MACHINE IS NOT WORTH PUCHASING FROM WALMART, IT ARRIVED BROKEN AND I HAVE TO HAVE THEM COME AND GET IT AND NOW I MUST FIND WHERE TO PURCHASE ANOTHER MACHINE. WALMART IS A JOKE ANYMORE AND NO BODY IS LAUGHING.