Fits well in my small space. Its nice to have the right temperature of water whenever needed. The hot water is really nice for tea and instant oatmeal. The cold water is very refreshing and comparable to refrigerated water (not ice cold like other reviewers expect I guess). I also like the room temp option. The item arrived with no damage and was easy to unbox and assemble. It feels nice not have wasted water bottles or half used bottles everywhere. The water tastes good and having this encourages the family to drink more water. The price through Sam's was also much better than anywhere else! I'm not sure why I waited to purchase this.

I bought this a month ago. I’m very happy with it. I love the fact that it’s a bottom loading, for the water. Easy to set up. Easy to use. It’s not whisper quiet when the cooling unit is working, but once it’s cold, then it’s quiet. Very sleek design.

I was excited about the ease of use and using less plastic water bottles. But sadly it worked for 3 weeks and stopped chilling the water. You can hear the compressor working non-stop but it is not cooling and in fact the water is warmer than room temp.

Water dispenser works great! It was delivered on time, in good condition. Quick and easy set up instructions, which allowed us to get water right away. Hot water is perfect for instant noodles, etc., and cold water is refreshing. Dispenser has clean nice look, and we love that it has bottom load. No more heavy lifting and spilling of any water. Also bonus, it’s very quiet!

We purchased this cooler delivered to house followed all instructions turned it on walked away came back 10 minutes later and the entire 5 gallons of water was all over my kitchen floor. Water valve that pumps water from jug was broken and so water just ran out even when machines power was turned off

Dispenser works great, but it’s a little noisy. We bought this as an additional dispenser. And this model is a decent amount noisier than the other Primo dispenser we currently have. That one is a “bottle on top” model… but the hot and cold functions should be the same? But again, this one is noisy and the other one basically silent.

I bought this item a few weeks ago and never had the opportunity to use. We plugged in the cooler and water begin pouring from the spout. After calling the company, we were instructed to return to store of purchase. We were really disappointed. We believe this is a good product and considering purchasing again.

Bought a new one to replace an older model whose pump was wearing out (lasted 4-5 years). The new one is even quieter than the older model and the LED lighting is helpful. Very satisfied and price at Sam's club is well below what others sell this item for.

We .love our new water cooler. It is so wonderful to no longer have to lift those 5 gallon bottles. Having cool and icy cold water not only gives you options but it also helps with recipes that call for specific temperatures. The added perk is that it is equipped with a self cleaning feature to help with controlling bacteria. It's great!

Easy set up, easy loading, and I'm very pleased with this purchase. I have still had some times that I have had buy bottled water, but not near as much. Refilling the large bottles is a challenge from time to time, but overall worth it. And finding the water refill stations was easier than I thought. There are two near my home