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Customer reviews for Primo Bottom Load Self Cleaning Water Dispenser, Stainless for
Primo Bottom Load Self Cleaning Water Dispenser, Stainless
4.3 out of 5 stars
stars2,419 ratings1,365 reviews
  1. 5 stars69% (1,678)
  2. 4 stars14% (343)
  3. 3 stars4% (99)
  4. 2 stars3% (75)
  5. 1 star9% (224)

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Showing 1,081-1,090 of 1,365 reviews
Jun 10, 2022
Less Than 2 Years
3 out of 5 stars review

NICE WHILE IT LASTED

This was our first bottom loader. That feature is amazing. It's so nice NOT to have lift the 5 gallon jug up anymore. We're just disappointed that this Primo machine did not make it 2 years. We bought this in August 2020 and here we are in June 2022 and the cold water comes out almost hot. And, we never even used or turned on the hot water feature. From reading the reviews, I'm not even going to try the customer service phone number. We're just going to replace it.

Helpful?6N77RI0BCPZ813859019117
Aug 24, 2020
Peb77
3 out of 5 stars review

Worked great for first 1 1/2 years.

It was great at first but about 6 months after the 1 year warranty was up the pump quit working. We didn't even use it full time, we were only at the house for the weekends and only 2 people in the house used it just for drinking water only. I would think it would last a little longer for the price.

Helpful?6N77RI0BCPZ813859019117
Oct 3, 2023
Bashar
1 out of 5 stars review

Defective Model, DO NOT Buy!

Rewrite this professionally This is the 2nd primo dispenser getting delivered with the same problem, water dripping without pressing any buttons The first one was actually leaking, and the buttons worked to cut the water instead of dispensing water! I requested an exchange and it was delivered after few days and again same problem and the hot water button not working I figured that this is a defective model or batch that Sam's Club is selling at $20 discount, hoping to fool customers. My advice is to stay away.

Helpful?6N77RI0BCPZ813859019117
Mar 19, 2023
Dave
1 out of 5 stars review

Don’t buy this machine

After seeing the reviews I thought maybe the people got a defective machine. I just read how to start the machine and plugged everything in and it kept running. I thought this was the two pint size to clean so I let it run after 5 gallons and a water mess it finally ran out of water. This product is a joke and I will be returning it tomorrow.

Helpful?6N77RI0BCPZ813859019117
Jun 25, 2024
Sandy
5 out of 5 stars review

Verified Purchase

Water

Love how quiet it is!

Helpful?6N77RI0BCPZ813859019117
Oct 30, 2024
Angelia Novotny
5 out of 5 stars review

Verified Purchase

Don’t want to do without mine!

I love mine!

Helpful?6N77RI0BCPZ813859019117
Jun 23, 2020
No
1 out of 5 stars review

Verified Purchase

Ok

Too noisy

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Jan 6, 2023
Laurie
4 out of 5 stars review

Verified Purchase

Good

Works good for me..

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Apr 29, 2021
Tara
1 out of 5 stars review

Disappointed

Set up the day I got it and did a sanitize cycle right away. I went to expel water like the directions state and when I got to the hot button, the water wouldn’t stop running. I pushed the hot button again and the water stopped but as soon as I let off the button there was a constant stream of HOT water running a over the place! I am taking it back tomorrow!

Helpful?6N77RI0BCPZ813859019117
Jan 5, 2022
heap
3 out of 5 stars review

Good while it lasted.

After about a year of use the pump no longer pulls the water from the bottle. I disconnected and reconnected all the tubing to the pump and no change. It was good while it lasted. Too much money for a year of service. I can not recommend this unit for that reason.

Helpful?6N77RI0BCPZ813859019117