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Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for
TCL 55" Class S5 Series 4K UHD Smart TV
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4.7 out of 5 stars
stars283 ratings222 reviews
  1. 5 stars84% (239)
  2. 4 stars7% (21)
  3. 3 stars4% (12)
  4. 2 stars2% (7)
  5. 1 star1% (4)

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Showing 111-120 of 222 reviews
Jan 15, 2025
MikeHorta
5 out of 5 stars review

Amaizing Quality and Features

I just installed my 65 inch TCL TV yesterday, the experience in awesome, the Google TV Network is amaizing, all quality is fantastic, I really loved the product

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Dec 5, 2024
Dave76
5 out of 5 stars review

Great service!

[This review was collected as part of a promotion.] Just bougt the tv and needed a little help with set up. Lems from CS was a big help and all is good.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Nov 29, 2024
Fishman1
4 out of 5 stars review

Helpful Oneline Service

[This review was collected as part of a promotion.] Drake was very helpful. Took a long time to figure things out. The TV itself was having a lot of issues connecting to our wifi. But Drake was good at going through the steps to figure it out.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
Feb 2, 2025
OMARR
5 out of 5 stars review

Accessory device connection

[This review was collected as part of a promotion.] Louis was very attentive and patient with my difficult issue of connecting my Roku device with my new tv. We eventually resolved the issue satisfactorily and I am very satisfied.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi OMARR, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 22, 2025
Kay9
5 out of 5 stars review

Great customer service!

[This review was collected as part of a promotion.] Great TV with excellent picture, when I had sound problems I called customer service and Fatima helped me fix the problem!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Kay9, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024
Daniel C
5 out of 5 stars review

Great support!

Great help setting up tv Google account and getting started with other accounts. Ara was very patient and understanding as I got very frustrated during the process. She is great and very helpful!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
Feb 24, 2025
Homieg123
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] I bought this for my partner for Valentine’s Day and absolutely love it!!!! And Kaye help was amazing!!!!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Homieg123, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 21, 2024
craigd24
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] This tv is great. My main tv is tcl ur this model feels like an upgrade. Great picture clarity, the sound is loud and crisp. The remote is nice and heavy duty. Connects to wifi easy

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Craig, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Nov 1, 2024
Cayles
4 out of 5 stars review

Nice TV

So far so good with the TV! Beautiful screen and has a ton of features. I had some initial issues upon set-up, but Anne was incredibly helpful getting that resolved. I will update this review in the future if I have any feedback later on.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Dec 7, 2024
Kinley
5 out of 5 stars review

Great Feathures

[This review was collected as part of a promotion.] Joan was very helpful and patient and all my problems, Even thoug Roqu was not built in, I can use the roku cannels and navigate the Google TV aas well.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!