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Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for
TCL 55" Class S5 Series 4K UHD Smart TV
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4.7 out of 5 stars
stars283 ratings222 reviews
  1. 5 stars84% (239)
  2. 4 stars7% (21)
  3. 3 stars4% (12)
  4. 2 stars2% (7)
  5. 1 star1% (4)

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Showing 101-110 of 222 reviews
Nov 16, 2024
able to fix pixilation
4 out of 5 stars review

Beautiful picture

The TV picture is great. I have had this TV since July 6, 2024. Today, we woke up and the picture was pixilated. We called in and Andy, a TCL rep took us through a reboot process and it fixed the problem. The picture is perfect again.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Dec 3, 2024
Garth
5 out of 5 stars review

[This review was collected as part of a promotion.] I bought this tv for my birthday. Love the picture quality. I spoke to lems for assistance in setting up cable channels.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Dec 7, 2024
Kinley
5 out of 5 stars review

Great Feathures

[This review was collected as part of a promotion.] Joan was very helpful and patient and all my problems, Even thoug Roqu was not built in, I can use the roku cannels and navigate the Google TV aas well.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 2, 2025
OMARR
5 out of 5 stars review

Accessory device connection

[This review was collected as part of a promotion.] Louis was very attentive and patient with my difficult issue of connecting my Roku device with my new tv. We eventually resolved the issue satisfactorily and I am very satisfied.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi OMARR, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024
Daniel C
5 out of 5 stars review

Great support!

Great help setting up tv Google account and getting started with other accounts. Ara was very patient and understanding as I got very frustrated during the process. She is great and very helpful!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
Jan 31, 2025
Signman
5 out of 5 stars review

Absolutely the most for your money

[This review was collected as part of a promotion.] First issue in 8 months but Pam at TCL walked us through it quickly and everything works perfectly now.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Signman, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 14, 2024
Mom's
5 out of 5 stars review

Haven't explored all options yet but excited

[This review was collected as part of a promotion.] Bought this a day ago looks great and was recommended by a family member. Had to call support and Raven was very friendly and professional. Solved my problem quickly

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jan 3, 2025
Mnd1998
3 out of 5 stars review

Xbox Problems

[This review was collected as part of a promotion.] Very thankful for Monique to help me get through the problem I was having with my Xbox connecting. All goood now, decent tv. THAN YOU!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Mnd1998, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Thank you, TCL Customer Support

Feb 24, 2025
Homieg123
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] I bought this for my partner for Valentine’s Day and absolutely love it!!!! And Kaye help was amazing!!!!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Homieg123, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jan 23, 2025
Emil
5 out of 5 stars review

external problem

had my tv a week had no problem with tv this was external but,RAN did spend time and all her expertise to try to resolve my problem much appreciated .

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Emil, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support