Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV

Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for

TCL 55" Class S5 Series 4K UHD Smart TV

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4.7 out of 5 stars

stars283 ratings222 reviews

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Showing 121-130 of 222 reviews

Nov 14, 2024

Mom's

5 out of 5 stars review

Haven't explored all options yet but excited

[This review was collected as part of a promotion.] Bought this a day ago looks great and was recommended by a family member. Had to call support and Raven was very friendly and professional. Solved my problem quickly

Review from tcl.com

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reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jan 23, 2025

Emil

5 out of 5 stars review

external problem

had my tv a week had no problem with tv this was external but,RAN did spend time and all her expertise to try to resolve my problem much appreciated .

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Emil, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 2, 2025

S777

5 out of 5 stars review

Happy Customer

[This review was collected as part of a promotion.] Lanze was fantastic! He was able to connect our xumo streaming remote to our new tv. He did a lot of work and was very patient.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi S777, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024

Daniel C

5 out of 5 stars review

Great support!

Great help setting up tv Google account and getting started with other accounts. Ara was very patient and understanding as I got very frustrated during the process. She is great and very helpful!

Review from tcl.com

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Dec 31, 2024

Shelley

5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Issa was WONDERFUL!!!!! She helped me with the setup of my tv. She was sooooo helpful and amazing!!!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi, We appreciate you taking the time to provide your thoughtful feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 1, 2024

Jimbo's place

4 out of 5 stars review

Not sure why it means by Review Title???

[This review was collected as part of a promotion.] Missy put up w/ me while I got frustrated during the setup, thank you for that. We did finally get it working on my network. Yeah!

Review from tcl.com

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Jul 27, 2024

Lola

5 out of 5 stars review

Katy is the best

[This review was collected as part of a promotion.] Katy, was the best! She patiently waited for me to understand how to set up my tv and with her great instructions I was able to watch tv this evening. THANK YOU KATY YOUR THE BEST!

Review from tcl.com

Helpful?

reply from Brandon TCL Customer Support

Hi Lola, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Oct 9, 2024

Jimm

5 out of 5 stars review

Love this TV 😁

[This review was collected as part of a promotion.] I love this TV some much.an Aileen was a good help for me she talk me a lot about my TV thank you again

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello Jimm, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Nov 1, 2024

Cayles

4 out of 5 stars review

Nice TV

So far so good with the TV! Beautiful screen and has a ton of features. I had some initial issues upon set-up, but Anne was incredibly helpful getting that resolved. I will update this review in the future if I have any feedback later on.

Review from tcl.com

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reply from TCL Customer Support

Mar 12, 2025

Rszalas1

5 out of 5 stars review

[This review was collected as part of a promotion.] Miss Cel was excellent customer service as far as the questions I had. She was able to resolve my iuues.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Rszalas1, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support