We&#39;re very sorry that bristles from your Oral-B toothbrush are falling out as you brush. Our products go through many quality checks and we try our very best to ensure that each performs to our high standards. This isn&#39;t the experience we&#39;d expect or want you to have, and your report is being shared with our Quality Assurance Team. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can gather a few details to further assist you.<br />

We&#39;re sorry to hear that you had this experience with the bristles of this toothbrush. A lot of thought goes into creating features that we think you&#39;ll like, but we certainly understand the preferences can vary from person to person. Your feedback will be passed along, and we suggest giving another Oral-B brush a try. As well, we&#39;d be happy to learn more, so please give us a call at 800-566-7252 when you can.

Thanks for sharing, Vicky. We appreciate the feedback, and we'll be sure to let our team know how you feel. If you'd like to share more, give us a call at (800) 566-7252.

Thank you for your feedback. We’re sorry to hear that you’re not a fan of the handle. When designing our products, we conduct extensive research and consumer testing to create features we believe you&#39;ll appreciate. We know that preferences vary, so we’ll share your comments with our team, as it helps us continue to improve. We’d like to learn more and help you find a brush that meets your oral care needs. Please call us at (800) 566-7252 so we can assist you further.