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Customer reviews for LG 31 cu. ft. French Door Refrigerator for
LG 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars43 ratings43 reviews
  1. 5 stars70% (30)
  2. 4 stars12% (5)
  3. 3 stars7% (3)
  4. 2 stars2% (1)
  5. 1 star9% (4)
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Showing 11-20 of 43 reviews
Jul 26, 2025
Jab728
3 out of 5 stars review

Shelving Design Feels Like a Step Back

We purchased the LG LRFXS3106S as a replacement for our old LG (LFX31945ST), which had a great split/adjustable shelf feature. Unfortunately, this new model lacks that flexibility—its fixed shelves make it difficult to store tall items like gallon containers, leaving only the side door as an option. The water dispenser also feels awkward to use with larger glasses or containers. We love LG appliances, but this shelving design is a step back compared to our older model. It would be great if LG offered an optional split shelf for this fridge.

Review from lg.com
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reply from LG Digital Care Team

Thank you for your thoughtful feedback, we’re glad to read you’ve been a longtime LG fan, and we understand your concerns about the shelf flexibility. While this model focuses on maximizing overall capacity and door bin space, we recognize that fixed shelving can limit options. We’ll share your suggestion about a split or adjustable shelf option with our product team, insights like yours help shape future improvements. In the meantime, reach us through social media @LGUSSupport for any questions! ^Jose

Dec 1, 2024
MMCt
4 out of 5 stars review

Verified Purchase

Big but not sure of quality

Huge capacity. Shelves are placed strangely & bow when full.

Review from lg.com/ca
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reply from LG CareQ

Hi, we do appreciate for taking the time to leave a review. You feedback is important to us. It is important to have a durable and reliable appliances that functions properly. To avoid damages, best to put items that is sufficient base on sizes and volumes. If you ever need assistance or have any feedback, please don’t hesitate to reach out.

Jan 22, 2026
MISS EL
1 out of 5 stars review

COMPANY HAS ABSOLUTELY NO MORAL COMPASS

LG IS THE WORST COMPANY I HAVE EVER HAD THE MISFORTUNE OF DEALING WITH. MY RECOMMENDATION IS TO AVOID AT ANY COST.

Review from lg.com
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reply from LG

Hi. Thank you for sharing your experience with your LG Refrigerator. Your message clearly reflects how strongly you feel about the situation, and we appreciate you taking the time to let us know. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jul 5, 2024
BobSarah
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] The fridge is great! Lots of space, great drawer for the freezer and everything is working well. We love the amount of ice that gets dispensed and having the bucket in the freezer has been gamechanging. Let that bucket fill up and it is enough to fill a cooler! The shelves are easy to adjust and the large french style doors make so much more room. Really smart to have the drawers openable with just one door open! The touch button for dispensing water and ice is in the center and you have to press multiple times to get the correct selection which is a bit strange. But it has not impeded our use of the fridge in any way! We did notice that there is no place for butter storage on the door, but not a big deal. Just different. I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG

Review from lg.com
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Nov 20, 2024
Suburb Family
5 out of 5 stars review

Clean looking and deep, spacious storage

[This review was collected as part of a promotion.] Lg provided this fridge to us as part of a promotion. The older fridge we had was 20 years old but the ice maker broke a long time ago. This fridge has two places where ice is made. One is tied to the upper door, accessible from the outside and the other goes directly into the freezer. My kids love the ice makers. It’s certainly a novelty for us. The doors for the fridge are quite thick. You need to be careful how that impacts your existing kitchen because when the doors open, the clearance area matters. It’s clean looking from the outside. In the inside, the lights illuminate everything nicely. There’s even an air filter inside so the fridge doesn’t smell. We haven’t tested that too much but it is something to be aware of because the filter would need to be changed some time in the future. The fridge has shelves that can be adjusted whichever way you want in height. I can imagine this being helpful if you want to defrost a turkey or store a large stock pot. There’s lots of shelves attached to the door for condiments. No issues there. Even without the promotion, I would’ve seriously considered this fridge for purchase.

Review from lg.com
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reply from LG

Hi. We’re excited to hear how much your LG refrigerator has elevated your kitchen experience. The dual ice makers sound like a big hit—especially with the kids—and it’s great that the clean design, bright interior lighting, adjustable shelving, and built‑in air filter are all adding to the convenience. Your note about door clearance is a smart callout for anyone planning their layout, and it’s wonderful to know this is a model you’d consider even outside of the promotion. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 11, 2024
Mcolema6
5 out of 5 stars review

Great Refrigerator

So far so GREAT ! Bought a month ago and working perfectly. My wife loves all the room in the freezer compartment. I love the dual ice makers…never run out of ice on the weekend. The Thin-Q app is a great tool I can monitor the filters and the ice production. Very pleased with our choice.

Review from lg.com
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Aug 1, 2024
Lyss S
5 out of 5 stars review

Quality build and well designed

[This review was collected as part of a promotion.] This refrigerator is fabulous. The quality of the build feels fantastic, all shelves and drawers are still easily removable though for easy cleaning (including the freezer drawer!) The doors open and close with little noise and the freezer drawer slides nicely. We especially like that the ice machine has two separate sizes. The one in the freezer is a more traditional ice cube size, while on the fridge door, it is smaller. The control for the ice machine and water dispenser in the door is easy to use and the opening is large enough to fit a bigger glass/bottle which is a huge plus. The temperature controls are very easily accessible and it came with very detailed instructions as to when and how to change out water filters (and it even came with a replacement filter for when the time comes!) We have had this fridge for a week and not a day has gone by that hasn't felt like Christmas LOL. We had to remove some cabinetry to accommodate a more modern-sized fridge and I AM SO GLAD WE DID. It was so worth it. As a growing family, the additional room this has given us has been great. Please note, that I am a friend of an LG employee and received this product for free in exchange for my honest review, however, all opinions expressed in this post are my own and should not be attributed to LG.

Review from lg.com
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Oct 4, 2024
Matty ICE 69
3 out of 5 stars review

Nice looking

Bought this 9 months ago and just installed in new aprartment and found water on floor.Called Lg and explaned the issue and Nobody seems to be able to fix this because there is no repair shop in the area.Have a case # but noby wants to get back to me on when it will be fixed.Also Had a date for someone to come out and look then got a text saying canceled,and it wasn't by me.DISSAPOINTING

Review from lg.com
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reply from LG Digital Care Team

Hi Matty. Our dedicated team would love to chat with you, and learn more about your LG fridge and service experience. Please reach us on social media @LGUSSupport! You can send a private message with your contact details to get started, and we also recommend checking this helpful link for troubleshooting your fridge: https://shorturl.at/M8oMP. We know the importance of a speedy repair, and we want you to know we're here for you! *Jae

Jul 5, 2024
Christine F
5 out of 5 stars review

So much space, great fridge.

Loving it so far! I love how much I can fit in this fridge. It's not too much larger than my previous refrigerator but the design of the space is amazing. I love the deep sturdy shelves, and even the smallest shelves underneath, making use of all space available and perfect for the kids cheese snacks. The ice makers work great and makes a ton of ice. We just hosted the 4th of July and had plenty of ice for everyone the whole night. I also LOVE how easy it is to install/change the water filter. In the past I always had to have my husband figure that out but this one is right in the door and super quick and easy. The freezer is also a nice size and holds much more than I expected. I also love the app that allows you to connect to the fridge and change/monitor various features. A couple of things I would work on for future models: Produce drawers stick a little if too much weight like a couple gallons of milk/juice/etc are placed on shelves above. The left door handle (door that ice maker is on) feels as though it has a vibration in it sometimes. I'm not sure if this happens on all of them, if it is because of the ice maker or maybe an installation issue, but it does not affect the use of the refrigerator so it's only a small observation in general. Just found it a little strange. Finally, I would like to see the water spout moved just a little further back to prevent spillage when using smaller mouth cups (like kids cups) and pushing the button with your cup. Not a big deal overall. In general, I love this fridge and look forward to lots of great use of it for years to come. (I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.)

Review from lg.com
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Jul 24, 2024
Lina_Seong
5 out of 5 stars review

Great performance!

[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I used this refrigerator for more than 2 weeks now and I couldn't be happier with overall performance. The design is sleek and modern, fitting perfectly into my kitchen decor. The stainless steel finish is not only stylish but also resistant to smudges and fingerprints, which is a huge plus for maintaining a clean look. The interior layout is incredibly well thought out, with spacious fridge and freezer compartments that allow for easy organization and access to all my food items. The adjustable shelves provide the flexibility to store everything from tall bottles to wide platters. The performance of this refrigerator is top-notch, maintaining consistent temperatures and ensuring my food stays fresh for longer. The cooling and freezing capabilities are efficient and reliable. Overall, it’s blend of style, functionality, and innovative features that make it a standout appliance. I highly recommend this refrigerator to anyone looking for a high-quality, dependable addition to their kitchen.

Review from lg.com
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