Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 31 cu. ft. French Door Refrigerator for
LG 31 cu. ft. French Door Refrigerator
4.2 out of 5 stars
stars
48 ratings48 reviews
  1. 5 stars69% (33)
  2. 4 stars10% (5)
  3. 3 stars6% (3)
  4. 2 stars4% (2)
  5. 1 star10% (5)
Sort by |
Showing 11-20 of 48 reviews
Jul 2, 2026
EhsanO
5 out of 5 stars review

The perfect family fridge! Massive capacity combined with a gorgeous sleek design

(This review was collected as part of a promotion.) Honestly I couldn’t be happier with this fridge. Five stars all the way. Right out of the box, it has an amazing design and completely upgraded the look of my kitchen! Beyond its looks, the fridge is noticeably larger than my old unit with an incredibly well thought out layout. We can easily fit everything we need and still have space left over for platters, drinks, and a lot more! The dual ice maker really helps out for hosting. The fridge is also super quiet, honestly half the time I forget its even running! Best fridge ive ever owned!

Review from lg.com/ca
Helpful?1SWKSR94LQFD13858101222
reply from LG CareQ

Five stars right back at you! Thank you for this amazing review! We're delighted to hear that your LF31WSH63S French Door Refrigerator has completely transformed the look of your kitchen. Delivering an expansive 31 cu. ft. capacity while maintaining whisper-quiet performance is exactly what we set out to achieve. We're also thrilled that the Dual Ice Maker is helping make entertaining easier and keeping the drinks flowing for family and friends. We hope you continue enjoying your refrigerator and creating wonderful memories with it for many years to come. If you ever have any questions or need assistance, our LG CareQ team is here to help at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/.

Nov 19, 2025
Mary
1 out of 5 stars review

Verified Purchase

Water dispenser issues

Water dispenser did not work from theday it was delivered.

Review from lg.com/ca
Helpful?1SWKSR94LQFD13858101222
reply from LG CareQ

Dear Valued Customer, Thank you for your feedback regarding your new LG LRFXS3106S refrigerator. We sincerely apologize for the inconvenience and frustration of having a non-functional water dispenser from the very first day of delivery. This is certainly not the experience we aim to provide with a brand-new appliance. We want to get this resolved for you immediately. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting or arrange for service if needed. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you. Thank you for bringing this to our attention. Sincerely, The LG Electronics Team

Nov 3, 2024
dmjk
4 out of 5 stars review

Verified Purchase

Great Fridge!

Love the space in my new fridge! Only drawback, I cannot fit many tall things in the fridge. Also have to put taller bottles on a slant in the door. Otherwise, it is a great fridge so far. Just will take getting used to!

Review from lg.com/ca
Helpful?1SWKSR94LQFD13858101222
reply from LG CareQ

Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Apr 25, 2026
Dlp63
2 out of 5 stars review

6 months old and my ice dispenser stopped making normal ice per day. Back of freezer had frost build up I was told to take the food out and let it defrost I have never had to do that before or heard of it 6 months old!!! What no warranty???

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
reply from LG

Hi. Thank you for sharing what’s happening with your LG Refrigerator. The details about the ice production slowing down, the frost buildup in the freezer, and being advised to defrost help us understand what you’re seeing with your specific unit. We want to take a closer look at this for you, especially since the refrigerator is only six months old and still under the LG warranty. To allow us to properly investigate the details of your specific product model and to see how we can assist with your ice‑production issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup--1400774608218 ^James

Dec 1, 2024
MMCt
4 out of 5 stars review

Verified Purchase

Big but not sure of quality

Huge capacity. Shelves are placed strangely & bow when full.

Review from lg.com/ca
Helpful?1SWKSR94LQFD13858101222
reply from LG CareQ

Hi, we do appreciate for taking the time to leave a review. You feedback is important to us. It is important to have a durable and reliable appliances that functions properly. To avoid damages, best to put items that is sufficient base on sizes and volumes. If you ever need assistance or have any feedback, please don’t hesitate to reach out.

Jan 22, 2026
MISS EL
1 out of 5 stars review

COMPANY HAS ABSOLUTELY NO MORAL COMPASS

LG IS THE WORST COMPANY I HAVE EVER HAD THE MISFORTUNE OF DEALING WITH. MY RECOMMENDATION IS TO AVOID AT ANY COST.

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
reply from LG

Hi. Thank you for sharing your experience with your LG Refrigerator. Your message clearly reflects how strongly you feel about the situation, and we appreciate you taking the time to let us know. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jun 4, 2024
sherry
5 out of 5 stars review

Loving this refrigerator

So far we are really enjoying the huge amount of space in this refrigerator and freezer. Big veggie drawers, and a very large deli drawer. The freezer is so convenient and slides very easily. Same size as our old one on the outside but so much more space inside. Love the 6 gallon size door shelves. The 2 little small ones at the bottom have me puzzled though.

Helpful?1SWKSR94LQFD13858101222
Aug 12, 2024
DGray3011
5 out of 5 stars review

LG 31 cu.ft. SMART Max French Door Duel Ice

[This review was collected as part of a promotion.] I bought the LG 31cu. ft. Smart Standard Depth MAX French Door Refrigerator with Duel Ice Makers in PrintProof Stainless Steel, I love the the overall design, large double doors, the fruit crispers, and meat keepers, the large ready tray drawer. But.. I wish It had come with the “folding “ shelf. But I did figure out how to adjust the shelves on the right side, so all is well. As for the in door ice maker it’s supposed to be craft ice! It is not it is mini ice so I would say this is false advertising! The freezer ice maker is as expected.. the freezer is large, the top tray is easy to slide, the big bottom tray, has a divider.. Overall a fantastic Refrigerator again except for the fact it didn’t come with the craft ice as advertised! LG should make this right by changing it out in all the Refrigerators.it’s one of the main features I purchased this model.

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
reply from LG Digital Care Team

Hi there! Thanks for taking the time to share such a detailed review — sounds like your new LG fridge is checking a lot of boxes with that roomy layout and smart design. We appreciate you calling out the shelving workaround, and we’ll make sure your feedback about the craft ice feature gets passed along to our product team. For anything you need moving forward, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Jun 16, 2024
Happy in LA
5 out of 5 stars review

Great refrigerator/freezer, don't hesitate to buy!

[This review was collected as part of a promotion.] We looked at many refrigerator/freezers before making this major (to us) purchase and we're glad the 31" standard depth LG LRFXS3106S has exceeded our expectations. Best advice is hook it up to water, plug it in, and let it do what it's supposed to do, i.e. make a bunch of ice, etc.. It may take a while to start providing ice but don't rush it, payback via a lot of ice via the in-door ice dispenser and the in-freezer ice maker is tremendous. It's obvious this is a large capacity refrigerator/freezer and so far we are happy with how much we can put in this unit.

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
Jun 30, 2024
MikeB159
5 out of 5 stars review

Love Our Fridge - Life Is Good!

Our previous refrigerator was on its last legs, so we were excited to get a new LG one. The best feature is the depth and capacity, as there is plenty of room for what we need for our family and with the design, it’s easier to find and grab items. We also love the dual ice makers in the door and in the freezer. Another cool feature is being able to link to the LG ThinQ app which allows us to monitor temperatures, be alerted if a door is left open, and program energy-saving features. We arranged delivery, removal (of old), and installation through LG and were very satisfied with the service. The team was professional and friendly, installed fairly quickly, gave us some quick tips (e.g. replace water filter every 6 months and dump the 1st 2.5 gals water for best results), and answered all of our questions. The overall experience was extremely positive and we have been enjoying our new refrigerator. I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
reply from LG Digital Care Team

Hi Mike! Really appreciate the thoughtful review — sounds like that fridge has been a total upgrade for the whole household. Extra space, smart features, and smooth delivery service all working together is exactly what we love to hear. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich