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Customer reviews for LG 31 cu. ft. French Door Refrigerator for
LG 31 cu. ft. French Door Refrigerator
4.2 out of 5 stars
stars
53 ratings53 reviews
  1. 5 stars68% (36)
  2. 4 stars11% (6)
  3. 3 stars8% (4)
  4. 2 stars4% (2)
  5. 1 star9% (5)

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Showing 11-20 of 53 reviews
Jul 2, 2026
Reviewer name: EhsanO
5 out of 5 stars
5 out of 5 stars review

The perfect family fridge! Massive capacity combined with a gorgeous sleek design

(This review was collected as part of a promotion.) Honestly I couldn't be happier with this fridge. Five stars all the way. Right out of the box, it has an amazing design and completely upgraded the look of my kitchen! Beyond its looks, the fridge is noticeably larger than my old unit with an incredibly well thought out layout. We can easily fit everything we need and still have space left over for platters, drinks, and a lot more! The dual ice maker really helps out for hosting. The fridge is also super quiet, honestly half the time I forget its even running! Best fridge ive ever owned!

Review from lg.com/ca
Helpful?1SWKSR94LQFD13858101222
reply from LG CareQ

Five stars right back at you! Thank you for this amazing review! We're delighted to hear that your LF31WSH63S French Door Refrigerator has completely transformed the look of your kitchen. Delivering an expansive 31 cu. ft. capacity while maintaining whisper-quiet performance is exactly what we set out to achieve. We're also thrilled that the Dual Ice Maker is helping make entertaining easier and keeping the drinks flowing for family and friends. We hope you continue enjoying your refrigerator and creating wonderful memories with it for many years to come. If you ever have any questions or need assistance, our LG CareQ team is here to help at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/.

Apr 25, 2026
Reviewer name: Dlp63
2 out of 5 stars
2 out of 5 stars review

6 months old and my ice dispenser stopped making normal ice per day. Back of freezer had frost build up I was told to take the food out and let it defrost I have never had to do that before or heard of it 6 months old!!! What no warranty???

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
reply from LG

Hi. Thank you for sharing what’s happening with your LG Refrigerator. The details about the ice production slowing down, the frost buildup in the freezer, and being advised to defrost help us understand what you’re seeing with your specific unit. We want to take a closer look at this for you, especially since the refrigerator is only six months old and still under the LG warranty. To allow us to properly investigate the details of your specific product model and to see how we can assist with your ice‑production issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup--1400774608218 ^James

Mar 12, 2024
Reviewer name: Deshell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dual Ice Machines and space!

[This review was collected as part of a promotion.] We got the standard depth. It’s very spacious. Lots of shelves and it’s deep to hold a lot of stuff. Holds a lot, with many options to change the spacing around. Personally, my favorite part is the dual ice machine. The ice machine in the freezer is great. Makes bigger cubes than the door ice machine. Love how the door ice machine and water dispenser is set and works great! Love the drawers and space in the freezer. The cubic space is very much appreciated with this refrigerator.

Review from lg.com
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May 16, 2024
Reviewer name: Sharon Needville
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fridge for our needs!!

We live in the very warm summer climate of Southeast Texas. We use quite a bit of ice in the summer, especially when entertaining guests. This refrigerator, with 2 ice makers, makes it easy to keep enough ice on hand. It makes ice very quickly and it is very quiet when it drops the ice into the bins! The inside of the fridge is very roomy and there is plenty of room for all the food you need from day to day. The bottom freezer has more than enough room for all your frozen foods even though the ice bin is inside of it. I am so happy I purchased this fridge and so is my husband. it serves our needs very well and even more!!! Would recommend to anyone looking for a roomy fridge and one that keeps a lot of ice ready to be used!!!

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
Mar 14, 2024
Reviewer name: Ryan72
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Prefer my prior fridge

[This review was collected as part of a promotion.] I bought this refrigerator after a similar model died after only 12 years. I hope this one lasts longer. My previous unit had better interior lighting. It was lit from above and the sides. That was much better. I love the dual ice bins. I have a large family and they were always using up the ice faster than the other fridge could make it. This unit keeps up just fine.

Review from lg.com
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Jan 13, 2024
Reviewer name: Jazzgirl
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Needs improvement

For over 2 months, we have been trying to get water filter bypass. LG has sent 2 and neither of the work. We want to bypass the filter in the refrigerator because it is already being filtered by our RO system. The filter in the fridge makes to water in the door flow extremely slowly to the point we don't use it! It is extremely frustrating to not be able to use the water dispenser on the feidge.

Review from lg.com
Helpful?1SWKSR94LQFD13858101222
reply from LG Digital Care Team

Hello there, We understand how important your LG refrigerator can be in your kitchen, and we want to help you get back to enjoying your refrigerator. We would like to gather more information about how we can assist you at this time and explore the options available to you. Please send us a private message on social media @LGUSSupport with your contact information so that we can look into your case. We are always here to help. ^ Diego

Feb 6, 2024
Reviewer name: VJA56
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!!

[This review was collected as part of a promotion.] We purchased this refrigerator on January 17,2024. We have been very please with the looks and performance of it so far. We love all the features and especially the dual ice makers that have been working wonderfully.

Review from lg.com
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Nov 19, 2025
Reviewer name: Mary
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Water dispenser issues

Water dispenser did not work from theday it was delivered.

Review from lg.com/ca
Helpful?1SWKSR94LQFD13858101222
reply from LG CareQ

Dear Valued Customer, Thank you for your feedback regarding your new LG LRFXS3106S refrigerator. We sincerely apologize for the inconvenience and frustration of having a non-functional water dispenser from the very first day of delivery. This is certainly not the experience we aim to provide with a brand-new appliance. We want to get this resolved for you immediately. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting or arrange for service if needed. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you. Thank you for bringing this to our attention. Sincerely, The LG Electronics Team

Nov 3, 2024
Reviewer name: dmjk
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Fridge!

Love the space in my new fridge! Only drawback, I cannot fit many tall things in the fridge. Also have to put taller bottles on a slant in the door. Otherwise, it is a great fridge so far. Just will take getting used to!

Review from lg.com/ca
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reply from LG CareQ

Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Jun 4, 2024
Reviewer name: sherry
5 out of 5 stars
5 out of 5 stars review

Loving this refrigerator

So far we are really enjoying the huge amount of space in this refrigerator and freezer. Big veggie drawers, and a very large deli drawer. The freezer is so convenient and slides very easily. Same size as our old one on the outside but so much more space inside. Love the 6 gallon size door shelves. The 2 little small ones at the bottom have me puzzled though.

Helpful?1SWKSR94LQFD13858101222