Skip to Main Content
Sams Club
Sams Club
Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses for
KidKraft Paramount Wooden Swing Set with Two Clubhouses
3.8 out of 5 stars
stars211 ratings134 reviews
  1. 5 stars54% (114)
  2. 4 stars13% (28)
  3. 3 stars9% (18)
  4. 2 stars5% (11)
  5. 1 star19% (40)
Write a review

Customer photos

  • +60 images
Sort by |
Showing 71-80 of 134 reviews
Jan 29, 2022
PaPa
2 out of 5 stars review

Would Not Buy Again

I would not buy this set again. Wood is soft. A lot of missing parts, specially hardware. I ended up just going to the hardware store for the pieces I needed. I will have to mention that when I did have to call for parts (more than 4 different times) the company did send the parts quickly. I purchased another set (Gorilla brand) for my grandkids about a year ago for their house and was very pleased with the quality and value. I cannot say the same for this set. The set is supposed to be for kids up to 10 years old. I would disagree, my 4 year old grandson has trouble going through the tunnel without hitting his head. I would not purchase this set again.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Oh no! We're so sorry that the assembly process was frustrating, but pleased you were able to get the parts needed. We are sorry the size of the playset did not meet your expectations and will be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

May 5, 2023
Best Mum
5 out of 5 stars review

Love it

This is a genuine review. What this playset really is.. I barely review anything online, but based on the different reviews, I decided to write a one to help a potential buyer make a decision. Very time consuming to assemble. You need patience and all the time you can get to put this together. Took me a week and a half working on this couple of hours every day. I got help ( 4 people, including me) on day one. The remaining days were all just me. From roofing to the tube slide, doors, windows, and swing stand were all me with zero help. I'm a 35 year old mum with 2 boys ages 22 months and 3 1/2 years. Playing around and seeking attention, feeding, and changing diapers in-between. I paid more attention to the pictures, and parts and screws needed than reading the instructions. Hence, I had to redo some parts, but I still continued with that approach. Much more easy to follow than reading the instructions. Make sure you lay out all parts and screws before starting. This is a must do. You'll need a drill and a few tools (this was my first time using drills and all those tools, so I seriously don't know the names. But I had all needed tolls at home. Once you lay out the parts and start, you'll have an idea of what tools are needed. Use the drilling and screwing tools that came with the product helps a lot, and don't hesitate to drill when necessary. I had some broken pieces and missing parts, but the company replaced more than just the broken and missing pieces in no time. Replacement was right on time. Did not slow me down at all. Also gave me a 100 dollar gift card for the inconvenience. The playset is just like the picture. Size and style are just like the picture. My only disappointment was the slide. Too small. There was still a little room on the sides to make the slides a little bigger. After it's built, it's really sturdy. There has to be an earthquake and serious tornado to bring it down. Woods look fragile initially, but while done, it is strong and sturdy. Make sure you use the item to secure the swing to the ground. Don't leave that out. Makes a huge difference in making the playset secure and sturdy. The lower part will accommodate kids not more than 3 feet standing, but I do sit and play in there with my kids, and I'm 5'7". The upper level has more room for taller kids. I'm 150lbs, and I'm able to play in the upper level with my kids, but I don't think I'm going to make it an everyday thing. Truthfully, it is best for not more than 120 lbs kids and adults. But can occasionally accommodate not more than 160 lbs kids and adults. Overall, my entire family loves the playset and looks sturdy enough to last years. I will recommend this. Just be ready to put in the work to assemble it. Alot of patience is required. This is my first time building something this huge and tedious. It is doable with or without help. But help is always better

Helpful?4IZ0GNE08Y8313857823632
Jan 13, 2017
Disappointed Parents
1 out of 5 stars review

Great looking, however really poor quality

We purchased this set in November. We kept it in our garage until December. We assembled it following all instructions to the "T". Assembly was very difficult. It took 3 people 6 days 8-10 hours a day to construct. But it was something that could be done by a non-professional. It is now January 12th. My kids are 3 years old and 22 months. They may have played on this a total of 10 days since it was assembled. We already have provided hardware breaking at the heads, pieces of wood splitting. I am extremely disappointed in our 2000.00 investment for our children.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi There,We are sorry to hear that you are not completely satisfied with your Paramount Wooden Play Set and are experiencing these problems.Thank you for your review - we value all feedback from our Customers, both the positive and the negative. The comments we receive are closely analyzed by our Quality and Product Development teams, and often lead to product improvement.Please contact our Customer Care Team at 1-800-933-0771 and we will work to resolve this for you and get you back to playing as soon as possible.Thanks for playing with KidKraft!The KidKraft Customer Care Team

Sep 5, 2023
Mama Of 5
3 out of 5 stars review

Good enough

Shipping was faster than expected. My husband helped me frame it. And i did everything else solo.The instructions aren't very specific and every thing needed was in a different box (8 total). It was helpful to lay everything in piles by shape and size and organize the nuts and bolts. After some frustration, we realized we needed a few more parts. We contacted the company out product number was no where to be found on any box, but we went off the manual and got the 3xbags things we needed. We have a lot of extra stuff that wasn't required. It's been 2 months and it is sturdy i, 145lb female, can and do climb up to clean out the clubhouse. The wood is thin, borrowed a hole of two and the hardware got striped aa few times. But over all its a good enough for our kids 2,5,6,8.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Thank you for your feedback, and we're sorry that this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #09001

Jun 26, 2016
Bennett092405
3 out of 5 stars review

Nice, but takes forever

This is a nice swing, but takes forever to put together. It took my husband and I 34+ hours to put together. So sod the items were mislabeled. The screws that come with it break easily. We put on the stakes with the screws and then a day later I saw them on the ground. The screws literally broke in half. We have had this about 3 months now and the same thing happened to the screws that attach the slide (1/2 the screw is stuck in the wood where the pre drilled holes are, and we are now going to have to make our own holes in the slide). The screws broke that are holing out took on too. We have just been having to go buy more heavy duty screws at the hardware store as we find the broken ones. The kids sinks have no drain hole and will hold water when it rains. Overall though the kids love it!!!

Helpful?4IZ0GNE08Y8313857823632
reply from CedarSummitSupport

Hello Bennett092405,We are very happy to hear that your children are loving their Paramount Wooden Play Set. We, however, are sorry to hear that you are not completely satisfied with quality of the parts supplied. We would be happy to send out any replacement parts that you need. Please contact our Customer Experience Team at 877-817-5682 for more information and help with placing an order.-The Cedar Summit Customer Experience Team

May 19, 2018
Not a happy camper
1 out of 5 stars review

Not worth the money

I bought this a year ago and put it together as instructed (which was a total pain). Less than a year later, after a couple storms, the protective stain has caused. The rebar to anchor it to the ground has completely failed. My swing set has completely been knocked over in a storm and broken into several pieces. It is very cheaply made and I hate that I spent so much money on it. My kneighbors swing sets that are older are standing just fine after this storm. I thought with buying it new that it would be safer and last a long time. I was very wrong. I’m not happy at all.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi there,We are sorry to hear this and are glad that you reached out. We understand how this can be frustrating. Please call us at 1800-933-0771 so we can help resolve this for you.Maggie- your KidKraft Customer Care Advocate

Aug 16, 2023
John
1 out of 5 stars review

It's absolute junk.

Wood is garbage, boxes don't coordinate with install, hardware is all over the place. Don't waste your money. I'm a carpenter by trade and this is hot garbage. It's like they chose the wood that even home owners wouldn't buy at home depot to make this.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Thank you for taking the time to provide your valuable feedback! We'd love to learn more about your review and see if we can help resolve any issues. Please feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #09002

May 2, 2019
DonJr51
5 out of 5 stars review

Well Constructed & Durable

I actually purchased my playset for my granddaughters July 2017 but wanted to share from my experience. Our grandson put this together by himself, beginning early evening on Thursday and had it finished by noon on Saturday! He unpackaged everything and laid everything out systematically and put it together without a hitch. As I've stated, we've had this since the summer of 2017 so it has weathered 2 summers and 2 Michigan winters but with the exception of the clock face that has faded somewhat due to exposure to the afternoon sun, it is still in pristine condition.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi there! Thank you for taking the time to provide this positive feedback. We are happy to hear that the play set has weathered so well for you! We are thrilled to hear that your family loves the playhouse and we hope it brings your them many years of fun! Happy playing! -The KidKraft Customer Care Team

Jan 11, 2025
SJ
1 out of 5 stars review

DONT WASTE YOUR MONEY

We bought this set about 2 years ago and it was the worst investment. Within a few months the slides broke and were not able to be used. This last fall, the wood became so brittle I broke the towers with my bare hands. Sadly we had to break it and take it to the dump. How sad that it was too cheap for a 3 year old to play on. I will never buy this brand again. DONT WASTE YOUR MONEY.

Helpful?4IZ0GNE08Y8313857823632
May 18, 2023
CF
1 out of 5 stars review

disappointed

I had very high expectations of this playground set, unfortunately it is very poor quality in The Woods are very small very thin very delicate fragile and too difficult to assemble, it costs too much to assemble the parts and if you are not careful you can break them. For what it costs the truth is not worth it.The shipment arrived quickly, it was sooner than I expected, everything was fine, the quality of the product is simply very bad.They would need to greatly improve the quality of the wood, the quality of the pieces, they would also need to improve the instruction manual, because the truth is that not even you yourself would understand your instruction manual, it is completely upside down.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Thank you for your feedback, and we're sorry that this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #09002