Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses forMember photos









+60 images
Disappointed
We bought this swing set for our 6 and 7 year old. When the boxes arrived I questioned whether it was the right swing since it did not seem like enough materials for the large swing we ordered. As the swing was being put together I started feeling the disappointment and hoped that as the levels were added that I would change my mind. Nope! My mind was not changed. The height of the kitchen areas are too small for my 6 year old. She has to duck her head when she is standing in there and my 7 year old will only have less than a year before she has to do the same. The rock wall and slides are so short...this is a swing set meant for 2-5 year olds. If SAMs would come and take it down and give me a refund it would go back! I am sick over the fact of the money we paid and do not see getting much use out of it except for the swings. Seems very expensive a price to pay for JUST swings!
Hi there,Thank you very much for taking the time to leave a thorough review, we welcome all feedback as hearing from our customers is the best way we can improve our products. Please contact our Customer Care Team at 1-800-933-0771 with any concerns so we can make sure that you are completely satisfied with your purchase.Thank you for playing with KidKraft!Maggie-Your KidKraft Customer Care Advocate
Just bought for the "clubhouse"...
Just wanted this set for the " house" sections for my daughter, who wanted an elevated, multi room playhouse. The price was right, as most playhouses cost a small fortune and only have 1 tiny room. What's with that? Used the slides and climbing walls with the house. Also relocated many of these features to where I needed them. Left the Swingset portion off completely. I screened all the windows and openings, since 1 lurking spider warrants abandonment! Screens really work! Had professionals build which took them 10 hours! At $600. to install it was so worth it. It would have taken me (a mom) 6 weekends to build! I had plank floors built in as well, which helps with the rather flimsy construction. I had to laugh as it was being built. It is much smaller than you expect, almost comically small. Walls, floors, roofs are thin and actually quite flimsy. Plastic slides are also very thin plastic. Not top quality materials as i have had with past play sets. I would not feel comfortable with any "chunky monkeys" climbing in and around this. Anyway my kid loves it, especially the tube slide! For a kids playset, even adults consider it good looking. As you'll see I had fun really "pimping it out"! I'll expect 3-5 year lifespan with the drainage gravel which I trenched around the structure. Ground level materials are always the first areas to rot. Good luck to you!
Grandson Loves It - Will enjoy!
First off, I will give this 5 stars for the enjoyment and pleasure my grandson is getting out of this. He is having a ball. He should have years and years of fun playing on this. Second, I can only give this 3 stars as far as the instructions are concerned. My father and I put this together and we do know what we are doing. However, the instructions are on the confusing side. Also, instructions state, 2 men can build this in 28 hours. This is a load of hogwash. We had close to 70 hours or more into building this. The item is very sturdy as both myself and my farther stood inside the large fort at the same time while putting the roof on, and it held two 225 pound men without a problem. (Can everyone say stress testers!) We had one mistake, which was our fault, we stripped out one bolt which I had to replace as they didn't send extra. If you are considering purchasing this item, do it. Your children will absolutely love it. Just remember to give yourself plenty of time to put this together as the instructions are a bit tricky. Also, keep referring back to the pictures as that will help in understanding the instructions. Take your time to ensure you fully understand the instructions before you do a step and DO NOT get ahead of yourself! Good Luck.
disappointed
I had very high expectations of this playground set, unfortunately it is very poor quality in The Woods are very small very thin very delicate fragile and too difficult to assemble, it costs too much to assemble the parts and if you are not careful you can break them. For what it costs the truth is not worth it.The shipment arrived quickly, it was sooner than I expected, everything was fine, the quality of the product is simply very bad.They would need to greatly improve the quality of the wood, the quality of the pieces, they would also need to improve the instruction manual, because the truth is that not even you yourself would understand your instruction manual, it is completely upside down.
Thank you for your feedback, and we're sorry that this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #09002
Woaooooooo
Ok the final product is great my douther love wife too im not lie but put togeter was a experience just take the time for identify all the number on the wood the big green tunel defenitly need bigger scrus go to ace 5 dlls fix my problem very solid is big im impress im 275 pounds and 5.11 and this ting is solid ...im use drill and torke drill is faster ... I can be on the big house and play whit my douther no problem at all im verry happy I check every were for a good play set this is the best for a pro entry lever the size on price is great make sure drill when say drill make sure level when say level and dont worry you can do it I make in 3 days 6 or 8 hrs but rocks im very hapy I put picks of the final product is amazing you guys rocks ....
Would Not Buy Again
I would not buy this set again. Wood is soft. A lot of missing parts, specially hardware. I ended up just going to the hardware store for the pieces I needed. I will have to mention that when I did have to call for parts (more than 4 different times) the company did send the parts quickly. I purchased another set (Gorilla brand) for my grandkids about a year ago for their house and was very pleased with the quality and value. I cannot say the same for this set. The set is supposed to be for kids up to 10 years old. I would disagree, my 4 year old grandson has trouble going through the tunnel without hitting his head. I would not purchase this set again.
Oh no! We're so sorry that the assembly process was frustrating, but pleased you were able to get the parts needed. We are sorry the size of the playset did not meet your expectations and will be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #01001
Well Constructed & Durable
I actually purchased my playset for my granddaughters July 2017 but wanted to share from my experience. Our grandson put this together by himself, beginning early evening on Thursday and had it finished by noon on Saturday! He unpackaged everything and laid everything out systematically and put it together without a hitch. As I've stated, we've had this since the summer of 2017 so it has weathered 2 summers and 2 Michigan winters but with the exception of the clock face that has faded somewhat due to exposure to the afternoon sun, it is still in pristine condition.
Hi there! Thank you for taking the time to provide this positive feedback. We are happy to hear that the play set has weathered so well for you! We are thrilled to hear that your family loves the playhouse and we hope it brings your them many years of fun! Happy playing! -The KidKraft Customer Care Team
This is a 2-3 day build. Hardware is in box 5. Unfortunately, in order to get started you do have to open every single box and start sorting, parts for each step are scattered throughout every box. It's nice, the kids love it, but it is smaller than the pictures. We spent a couple hours before dark sorting on day 1. On day 2 we completed the bulk of the build (framing the two forts and connecting them). Then spent an hour or so on the 3rd day just doing the bridge %26 the swing arm. Finished the rest in a few hours on the 4th day. So really 2 1/2 days for the project since we only had a couple hours available on the 1st %26 3rd day. Definitely a 2 person project!
Thank you for the feedback, we are glad to hear you are happy with your purchase!
Verified Purchase
INSTRUCTIONS WERE HORRIBLE
PRODUCT WE LOVE BUT INSTRUCTIONS WERE NOT EASY TO FOLLOW
We're sorry that your experience building your dollhouse was frustrating, but we're thrilled that you're happy with the finished product. Happy playing! - Collyn, your KidKraft Customer Care Advocate
Verified Purchase
Wonderful
It came out great one of the boards was split but other than that it looks great
Thank you for your valuable feedback! We're very sorry to hear that your playset arrived with damaged parts! Please send an email to customerservice@kidkraft.com, and we can get replacement parts sent out to you immediately. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001






