Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses forCustomer photos









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One weekend for a lifetime of fun!
The project looks daunting, but you can do this! It's recommended to have 2, sometimes 3 people assembling this set but I was able to do it entirely by myself (with the added fun of my 3 year old son running around hiding some of the pieces). There are many time-savers in the construction, like pre-assembled panels. The entire project took me a week (a couple of hours a day after work), but it's something that could be knocked-out in a weekend if you have a helper. The biggest and probably most important job is the sorting. Each piece of wood has a number on it that the instructions refer to when assembling. If you don't take the time to pre-sort, you're gonna have a tough time getting through. Also, the instructions do not tell you when it's time to open up another bag of hardware. It comes with 5-6 bags of various screws, nuts, bolts, lock washers, etc. It just assumes you know to open a new bag on a new project. I took a few liberties on where pieces were installed, I liked one of the panels moved to a different location, but the cedar wood is quality and the little add-ons are great (clock, 2x kitchens, bench seat, telescope, wheel, etc). It's very solid, it includes metal stakes (rebar) that get punched into the ground strategically around the unit and affixed to the base. This thing is hurricane-proof! The most difficult spots are the multi-man jobs: Swing arm, tunnel slide and roofing. But I was able to manage and I'd rate my handyman skills as "slightly above average, but not great". I've seen similar systems sold for 2x as much, this one is most certainly worth your efforts, a weekend for a lifetime of fun!
It's absolute junk.
Wood is garbage, boxes don't coordinate with install, hardware is all over the place. Don't waste your money. I'm a carpenter by trade and this is hot garbage. It's like they chose the wood that even home owners wouldn't buy at home depot to make this.
Thank you for taking the time to provide your valuable feedback! We'd love to learn more about your review and see if we can help resolve any issues. Please feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #09002
Just bought for the "clubhouse"...
Just wanted this set for the " house" sections for my daughter, who wanted an elevated, multi room playhouse. The price was right, as most playhouses cost a small fortune and only have 1 tiny room. What's with that? Used the slides and climbing walls with the house. Also relocated many of these features to where I needed them. Left the Swingset portion off completely. I screened all the windows and openings, since 1 lurking spider warrants abandonment! Screens really work! Had professionals build which took them 10 hours! At $600. to install it was so worth it. It would have taken me (a mom) 6 weekends to build! I had plank floors built in as well, which helps with the rather flimsy construction. I had to laugh as it was being built. It is much smaller than you expect, almost comically small. Walls, floors, roofs are thin and actually quite flimsy. Plastic slides are also very thin plastic. Not top quality materials as i have had with past play sets. I would not feel comfortable with any "chunky monkeys" climbing in and around this. Anyway my kid loves it, especially the tube slide! For a kids playset, even adults consider it good looking. As you'll see I had fun really "pimping it out"! I'll expect 3-5 year lifespan with the drainage gravel which I trenched around the structure. Ground level materials are always the first areas to rot. Good luck to you!
Disappointed
We bought this swing set for our 6 and 7 year old. When the boxes arrived I questioned whether it was the right swing since it did not seem like enough materials for the large swing we ordered. As the swing was being put together I started feeling the disappointment and hoped that as the levels were added that I would change my mind. Nope! My mind was not changed. The height of the kitchen areas are too small for my 6 year old. She has to duck her head when she is standing in there and my 7 year old will only have less than a year before she has to do the same. The rock wall and slides are so short...this is a swing set meant for 2-5 year olds. If SAMs would come and take it down and give me a refund it would go back! I am sick over the fact of the money we paid and do not see getting much use out of it except for the swings. Seems very expensive a price to pay for JUST swings!
Hi there,Thank you very much for taking the time to leave a thorough review, we welcome all feedback as hearing from our customers is the best way we can improve our products. Please contact our Customer Care Team at 1-800-933-0771 with any concerns so we can make sure that you are completely satisfied with your purchase.Thank you for playing with KidKraft!Maggie-Your KidKraft Customer Care Advocate
disappointed
I had very high expectations of this playground set, unfortunately it is very poor quality in The Woods are very small very thin very delicate fragile and too difficult to assemble, it costs too much to assemble the parts and if you are not careful you can break them. For what it costs the truth is not worth it.The shipment arrived quickly, it was sooner than I expected, everything was fine, the quality of the product is simply very bad.They would need to greatly improve the quality of the wood, the quality of the pieces, they would also need to improve the instruction manual, because the truth is that not even you yourself would understand your instruction manual, it is completely upside down.
Thank you for your feedback, and we're sorry that this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #09002
Would Not Buy Again
I would not buy this set again. Wood is soft. A lot of missing parts, specially hardware. I ended up just going to the hardware store for the pieces I needed. I will have to mention that when I did have to call for parts (more than 4 different times) the company did send the parts quickly. I purchased another set (Gorilla brand) for my grandkids about a year ago for their house and was very pleased with the quality and value. I cannot say the same for this set. The set is supposed to be for kids up to 10 years old. I would disagree, my 4 year old grandson has trouble going through the tunnel without hitting his head. I would not purchase this set again.
Oh no! We're so sorry that the assembly process was frustrating, but pleased you were able to get the parts needed. We are sorry the size of the playset did not meet your expectations and will be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771 #01001
love it !
We bought this last June for when our grandchildren come over. We have 10 grandchildren under the age of 5 and those that are big enough just love it. It's much smaller than it looks in the picture, but it seems really sturdy. My grown sons play on it with the kids. The wood is quite soft, so my grown sons have to be a little bit careful. We are running two water lines to it next summer. One will be placed at the top of the tube slide, so the kids can have a water slide when they want. And the other will run to the little sink. We will put a bar sink in in place of the plastic sink and have a drinking fountain in the little kitchen area.
Hi Becky,Thank you for giving us valued feedback! We are thrilled your grandchildren are enjoying our play set.Have a wonder-full day!Maggie- Your KidKraft Customer Care Advocate
Heartbroken Disappointed Absolutely Terrible.
The instructions were also wet also and destroyed, I had to go to the library to print out a new instruction booklet at the cost of $20 extra! Some of the wood was damaged and I'm missing pieces and I can't identify the pieces because they are not stamped clearly! To this day I'm still unable to assemble it! When I called The Help number they said they cannot help without the numbers of the missing and damaged pieces! The reason why I gave it one star is because it wouldn't let me submit it with zero Stars.
Hi There,Firstly, we absolutely apologize for any inconvenience this has caused- we can assure you that if you call our Customer Care Team we will resolve all of your issues. We happily send missing parts and Instructions and am unsure as to why this has not been your experience. Please reach out to us at 1-888- and we will work to resolve immediately. Our customers satisfaction with our products is our #1 priority!Thanks for playing with KidKraft! The KidKraft Customer Care Team
Great looking, however really poor quality
We purchased this set in November. We kept it in our garage until December. We assembled it following all instructions to the "T". Assembly was very difficult. It took 3 people 6 days 8-10 hours a day to construct. But it was something that could be done by a non-professional. It is now January 12th. My kids are 3 years old and 22 months. They may have played on this a total of 10 days since it was assembled. We already have provided hardware breaking at the heads, pieces of wood splitting. I am extremely disappointed in our 2000.00 investment for our children.
Hi There,We are sorry to hear that you are not completely satisfied with your Paramount Wooden Play Set and are experiencing these problems.Thank you for your review - we value all feedback from our Customers, both the positive and the negative. The comments we receive are closely analyzed by our Quality and Product Development teams, and often lead to product improvement.Please contact our Customer Care Team at 1-800-933-0771 and we will work to resolve this for you and get you back to playing as soon as possible.Thanks for playing with KidKraft!The KidKraft Customer Care Team
Well Constructed & Durable
I actually purchased my playset for my granddaughters July 2017 but wanted to share from my experience. Our grandson put this together by himself, beginning early evening on Thursday and had it finished by noon on Saturday! He unpackaged everything and laid everything out systematically and put it together without a hitch. As I've stated, we've had this since the summer of 2017 so it has weathered 2 summers and 2 Michigan winters but with the exception of the clock face that has faded somewhat due to exposure to the afternoon sun, it is still in pristine condition.
Hi there! Thank you for taking the time to provide this positive feedback. We are happy to hear that the play set has weathered so well for you! We are thrilled to hear that your family loves the playhouse and we hope it brings your them many years of fun! Happy playing! -The KidKraft Customer Care Team