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Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses for
KidKraft Paramount Wooden Swing Set with Two Clubhouses
3.8 out of 5 stars
stars
209 ratings132 reviews
  1. 5 stars55% (114)
  2. 4 stars13% (28)
  3. 3 stars8% (16)
  4. 2 stars5% (11)
  5. 1 star19% (40)

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Showing 11-20 of 132 reviews
Dec 7, 2020
Angela Mendez
1 out of 5 stars review

Verified Purchase

Not worth the money

So far we have Parts missing, instructions manual difficult to follow. Material looks very cheap.. for $2000 it could have been of better quality... maybe when the product is complete it will be better but right now i am regretting my purchase

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi Angela,We're very sorry to hear about these issues, and it's absolutely not the experience we want our customers to have with our outdoor playsets. Please contact us at customerservice@kidkraft.com so we can help make this right. -The KidKraft Customer Care Team +1 (800) 933-0771#11000

Dec 7, 2020
MiMi of 5
4 out of 5 stars review

Verified Purchase

Too many pieces

I thought this playground came in panels. No it did not it is in sooooo many pieces!! Going to take forever to put together. It is very nice but the assembly is very time consuming.

Helpful?4IZ0GNE08Y8313857823632
Jun 18, 2020
Alex K
2 out of 5 stars review

Verified Purchase

Not a bad set

Parts came damaged due to an obvious forklift tongue. Had the operator said something I wouldn’t have had to wait for new parts. I understand this has nothing to do with the set itself. They were easy to get replaced and I had no issues getting the replacement parts/pieces. It states it is premium cedar and is sanded and stained. The board quality was no where near premium and some boards were severely warped and made putting it together very difficult. Be prepared to drill your own holes, measure and mark. It isn’t entirely ready to build. Directions were easy to read and understand, process was not confusing and I completed the entire construction alone in 24 hours total.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Thank you for taking the time to provide your feedback! We apologize that the assembly process was frustrating, and we're happy to pass this feedback on to our Product Development team. -The KidKraft Customer Care Team

Dec 27, 2019
Unhappy customer
1 out of 5 stars review

Verified Purchase

Not worth the price

Not for any children over the age of 3. Only one child at a time in any part of the houses. It is very small not worth over the 1900.00 dollars spent. To get it assemble was 900.00,which I refused to pay. The picture of the product looks much bigger and sophisticated than it actually is.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Thank you for your feedback, and we're sorry that this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. Please feel free to reach out to customerservice@kidkraft.com.

Apr 28, 2024
Tim L
3 out of 5 stars review

Verified Purchase

Decent playset

Pretty solid once assembled, however a few pieces came broken so we reached out to the company and are waiting for a response.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

We're very sorry to hear that your playset arrived with damaged parts! Please send an email to customerservice@kidkraft.com, and we can get replacement parts sent out to you immediately. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001

Nov 13, 2021
Larry dale
5 out of 5 stars review

Verified Purchase

Perfect

Nightmare to assemble would have had to pay $1,600.00 to have a local company to assemble it so be prepared to diy shipped super fast paid $1,899.00 on sale

Helpful?4IZ0GNE08Y8313857823632
Jul 3, 2018
Abbycasey
2 out of 5 stars review

Verified Purchase

Unorganized

I bought this almost a month ago and the instructions are out of order, the assembly is inconsistent and hard to understand in some places. Pieces that go together aren’t in the same box. Every box had to be opened for just the first assembly. Needs to be organized better.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

We're sorry to hear that you found the assembly process to be difficult, and we want to ensure that you get the most benefit out of your purchase. Our Customer Care Team is always available to help you with any assembly issues, with replacing parts, or with any general concerns you have. Please contact us at customerservice@kidkraft.com and we will work to resolve any issues you have. - Collyn, your KidKraft Customer Care Advocate

Aug 16, 2023
Nolen
5 out of 5 stars review

Verified Purchase

Good quality product.

We are very pleased with the product good quality materials, it does take 25-30 hours and 2 or more individuals to complete the build. It would be helpful if the instructions referenced which box each item can be found in (we got 8 boxes). Also would be helpful if someone could make a video with step by step instructions.

Helpful?4IZ0GNE08Y8313857823632
Dec 20, 2022
Contractors wife
1 out of 5 stars review

Verified Purchase

Very disappointed.

The directions were terrible. We had to hire two builders and it took them 3 full days. All the parts were that went together were in different boxes. The wood was Brocken. It was way smaller than looked in pictures. It’s cute but very cheesy. Lucky if it lasts a year. Very disappointed for the money I paid. I’ve always had very good luck with Sams products. This was terrible.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

We're very sorry to hear that your playset arrived with damaged parts! Please send an email to customerservice@kidkraft.com, and we can get replacement parts sent out to you immediately. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001

Jun 5, 2019
Bhofelich
5 out of 5 stars review

Verified Purchase

Fun for years to come!

My husband did most of the assembly by himself so it took a little longer but well worth all the work. Our 2 year old loves it! Yes the assembly was extensive but this thing is crazy complex! We didn’t see any issues with the quality of the wood like some of the other reviews said. We are very pleased with the purchase!

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Hi there, Thank you for your kind and helpful feedback! We love that your child loves the playset and hope it brings your family many years of fun!-Thank you for playing with KidKraft!-The KidKraft Customer Care Team